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Phoning HSBC

HSBC blokey: Hello Miss Birks my name is XXXX how can i help you.

Me: I need a new credit card as I've snapped mine by sitting on it.

HSBC blokey: How may I help.

Me: Eh? I need a new credit card.

HSBC blokey: Has it been lost or stolen?

Me: I've managed to snap it in half by sitting on it.

HSBC blokey: Has it been lost or stolen?

Me: ITS SNAPPED IN HALF

HSBC blokey: Do you require a replacement card?

Me: Finally.... Yes.

HSBC blokey: Has your card been lost or stolen?

Me: For the third time NO!

HSBC blokey: How may i help?

Me: For !!!!! sake. Are you actually listening to me?

HSBC blokey: I will worn you once. That language is not acceptable.

Me: Can you transfer me to someone with half a brain please.

HSBC blokey: One moment Miss Birks. I will just transfer you.

HSBC lady: Hello Miss Birks, my name is Michelle. How can I help

Me: I've managed to snap my card by sitting on it.

HSBC lady: Oh dear. I'll order you another one straight away. It should be with you in 3-5 days.

Me: Thank you

HSBC lady. No problem. Is there anything else i can help you with today.

Me: No that's all Thanks.
I'm so boring, my clothes wanna keep someone else warm, someone cooler
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Comments

  • TEDDYRUKSPIN
    TEDDYRUKSPIN Posts: 1,528 Forumite
    That is hilarious!
    Motto: 'If you don't ask, you don't get!!'

    Remember to say thank you to people who help you out!

    Also, thank you to people who help me out.
  • How did you manage to snap a credit card by sitting on it? Was it in a wallet?
    Is your bum at a 90degree angle when you sit?
  • amyb_2
    amyb_2 Posts: 3,346 Forumite
    Part of the Furniture Combo Breaker
    How did you manage to snap a credit card by sitting on it? Was it in a wallet?
    Is your bum at a 90degree angle when you sit?

    Keys and card in the same back pocket... and bad luck
    I'm so boring, my clothes wanna keep someone else warm, someone cooler
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Next time it happens, just tell them you've lost it - it seems that way you would have avoided the problem.
    "You were only supposed to blow the bl**dy doors off!!"
  • jmarko
    jmarko Posts: 4,137 Forumite
    Mortgage-free Glee!
    Have you ever tried asking this very difficult question of HSBC call centres...

    "Could you put me through my branch?"

    It makes their head explode! :mad:
    My signature has been removed by the authorities. If you have been affected by the issues raised in this signature, please contact the Action Line on 1-800-THEY-NICKED-MY-SIG.
  • Biggles
    Biggles Posts: 8,209 Forumite
    1,000 Posts Combo Breaker
    Next time it happens, just tell them you've lost it - it seems that way you would have avoided the problem.
    No, then he'd have asked "Are you sure you haven't broken it by sitting on it" three or four times ;-)
  • Idiophreak
    Idiophreak Posts: 12,024 Forumite
    10,000 Posts Combo Breaker
    I've given up trying to ask *anything* of HSBC. Can't wait to leave this "bank".
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    jmarko wrote: »
    Have you ever tried asking this very difficult question of HSBC call centres...

    "Could you put me through my branch?"

    It makes their head explode! :mad:

    I tried this - according to the call centre, my branch doesn't exist!

    Also, hate to state the obvious, but you know everyone is thinking it ...

    Was the call centre in the UK?!!
    Gone ... or have I?
  • Bendybops19
    Bendybops19 Posts: 11,212 Forumite
    :rotfl: oh my goodness i have just laughed so much at this!

    I need to call HSBC later on to sort out my overdraft....wonder if i get the same person :rotfl:
    :starmod: :staradmin :starmod:
    I gave up jogging for my health when my thighs kept rubbing together and setting fire to my knickers
    :starmod: :staradmin :starmod:
  • Idiophreak
    Idiophreak Posts: 12,024 Forumite
    10,000 Posts Combo Breaker
    dmg24 wrote: »
    I tried this - according to the call centre, my branch doesn't exist!

    I've had that too...but the funny thing was...they were right...

    Thanks for letting me know you've closed my branch...
This discussion has been closed.
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