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Boots changing T&C's without telling anybody!
Hi All Well, I am a little annoyed with Boots today.... Went in armed with money off voucher from Change One Thing brochure - first of all found out that the Daniele Ryman range was now in clearance. Then when I took the £5 item to the counter (with £5 voucher, thus making a freebie) was told that they weren't accepting…
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Sony Centre-"nothing to do with Sony"
Bought DD2 Sony MP3 for Christmas, from Sony Centre, Cribbs Causeway. It worked for only a couple of days before screen went blank, so we took it into Sony Centre in Cirencester, near where we live, only to be told that they were a franchise and therefore we had to take it back to the shop where it was purchased. OK, fair…
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Morrison Dry Cleaning
Took an evening dress to Morrisons to be cleaned and was pleasantly surprised when I was only charged £6 (instead of the £20 I was charged by another dry cleaners for the same dress!) Picked it up tonight and was told of a mark that they couldn't get out. Well it took us about 5 minutes to find the mark (which is hardly…
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Help Help Help !
Recieved the following email and a zip file with it : Hello, Your photograph has reached editing stage as part of an article we are publishing for our February edition of the Guardians business section. Can you check over the format and get back to us with your approval or any changes? If the picture is not to your liking…
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Ikea ongoing nightmare since 2001
I have an issue ongoing since 2001. I'd appreciate if someone can give me advice on how to resolve this. Brief summary (add liberal amounts of Ikea incompetence, hours of being on the CS phone line to get the full picture) New house bought, no existing kitchen/cooker/etc. Kitchen order July 2001. Kitchen delivery 1 wk…
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Homebuy Direct
Hi, I work for Homebuy, and iam actually typing this from there offices and there own computers. I have only a few more days working for this company. I can only describe this company as a hazzard. The staff are very badly trained, anyone higher than the on-call agents are corrupt. The company are verging on loan sharks…
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useless driving instructor
aarrghghg - im fuming - i paid for a beginners course of driving lessons for christmas for my son the first lesson - no instructor - he said they hadnt put him down on his books..... 2nd lesson and 3rd went okay..... yesterday he was due to pick son up at 6.00pm - at 10past he still wasnt here so i phoned him on his mobile…
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PC World Checkout
"Thankyou Sir. Is this purchase for business or private use?" "It's for business' "So you'll need a VAT receipt?" "Yes please" "Can I have your post code please?" "No " "I need it for the receipt" "No you don't" "Yes we do Sir, we need your details if it's a business sale." "No, you don't need them - you want them, but…
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eSys PC
Hi all I purchased an eSys PC from eBuyer in September, along with additional memory. Soon after receiving the PC, problems started developing with the system re-booting itself for no reason. Due to personal reasons, I was unable to report the fault to eBuyer until a couple of weeks ago. They, in turn, referred me to eSys.…
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Tesco.com grocery shopping never arrived - should I still wait?
Arghhhhh. I booked myself the 9-11pm delivery slot for receiving tesco groceries bought online. I rang up customer services at 10.30pm to check and they assured me that everything was ok blah blah. It's 11.15pm. I have tried ringing customer services, but guess what, they shut at 11pm - what use is that?. What do I do?…
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(Un) Employment agencies
My wife was offered a job through an agency which was more suitable than the one she had, (more hours). She attended an interview, the pay,hours etc were sorted out and she started this morning. Being told by the agency this was a "prestigous" company and appearence was of the upmost importance, she went out and paid…
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Complained to Sainsburys .....
I was making some chips over the weekend, and as I poured some frozen chip from the bag, I spotted something that looked like a thin wood shaving. I emailed Sainsburys customer service to inform them I was not happy about this. They have sent me a lovely email this afternoon, and credited my Nectar account with 2000 points…
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Nail Extension Misery!!
It's really not been my week. I went into a nail bar earlier today in Leeds market (not because it was cheaper, may I add, it was £32!, but because I can walk right in and not have to have an appointment) and had some nail extensions done (white tip clear gel if anyone knows what that means :) ) Anyway as soon as I walked…
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95 mins on hold and still waiting!!!
Arrrgggghhhhhhhhh!!! Ive been trying to phone sky today (using freephone number from saynoto0870 site of course, thank god) and first attempt late this morning said i ould be waiting about 57 mins so i put the phone down. I tried after dinner and the time had gone up to 69 mins and finally 97 mins ago it said 76 mins. So i…
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BEWARE: Aloe Gardens/Vitamail
Before Christmas I got some unsolicited mail through from VitaMail. In the package there was details of another company called The Aloe Gardens, PO Box 382, Bedford, MK40 2WZ. The latter leaflet contained details of some Aloe Vera pills and free creams. It was a no-risk offer, where you could send back the products if they…
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Sainsburys Car Insurance
We took out car insurance with sainsburys online in november.I duly sent them our no claims proof and took a copy for my own records.3 weeks later we receive a letter claiming they haven't received it , so I fax a copy and send them a postal copy(i got proof of postage and have copy of the fax report) Saturday we receive a…
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LaRedoutte Catalogue
I firstly apologise if this is in the wrong section, i'm new to this so please feel free to move this topic to a more suitable area, I couldn't work out where it should go! I have a LaRedoutte Catalogue and just before Christmas I sent them a cheque for the payment required (£13), but it never arrived, no one's fault other…
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Warning Carphone Warehouse !!!!
:mad: :mad: :mad: Just a word of warning to all viewers looking for a mobile phone from Carphone Warehouse. i`ve just ended my contract with them and have a new phone with T Mobile. after endless phonecalls and emails i`ve had enough of there crap service. cutting a long story short there service is total crap there…
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Card Ripoff in Bar - Advice Needed!
Hi there I visited a bar in Southampton [Orange Rooms] about 10 days ago. I ordered a round of drinks and paid by debit card using my pin. I thought I had checked the amount [and I wasn't drunk] and typed in my pin. Last night I was looking through my receipts for the month and I find that they added £100 to the bill [the…
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del boy's chocolates
my friend brought a box of roses for a pound from a bloke in the street he had a huge pallets worth, were they nicked, no just out of date four months, oh well it was only a quid
