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Tesco.com grocery shopping never arrived - should I still wait?
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Moomin
Posts: 357 Forumite


Arghhhhh. I booked myself the 9-11pm delivery slot for receiving tesco groceries bought online. I rang up customer services at 10.30pm to check and they assured me that everything was ok blah blah.
It's 11.15pm. I have tried ringing customer services, but guess what, they shut at 11pm - what use is that?. What do I do? Normally if I have a daytime delivery I give them an extra half hour before ringing up. But am guessing that because it's nighttime, the delivery guy will just clock off at 11. I haven't even had a phone call. They have both my landline and mobile phone number.
No breakfast for me tomorrow then
Am well peeved.
It's 11.15pm. I have tried ringing customer services, but guess what, they shut at 11pm - what use is that?. What do I do? Normally if I have a daytime delivery I give them an extra half hour before ringing up. But am guessing that because it's nighttime, the delivery guy will just clock off at 11. I haven't even had a phone call. They have both my landline and mobile phone number.
No breakfast for me tomorrow then

Am well peeved.
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Comments
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make sure you kick up a stink tomoz morning
hopefully get your delivery charge refunded and money off vouchers
its terrible that they didnt bother to tell you spec as you rang them at 1030
sorry to hear ull be missing breakie :grouphug::beer: :j OFFICIAL DFW NERD NO 159 PROUD TO BE DEALING WITH OUR DEBTS:beer: :j
If you do a job well, people won't be sure you've done anything at all :rolleyes:
Must claim back bank charges!!!:rolleyes:0 -
and i wouldnt wait any longer:beer: :j OFFICIAL DFW NERD NO 159 PROUD TO BE DEALING WITH OUR DEBTS:beer: :j
If you do a job well, people won't be sure you've done anything at all :rolleyes:
Must claim back bank charges!!!:rolleyes:0 -
what happened to your shopping moomin? did you get it sorted?0
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My shopping never arrived on Monday night. I took us,thecat&thedebt's sensible advice and went to bed. I rang tesco.com this morning and apparently they tried to deliver last night, but said that no-one was in (such liars as I had been in from 6pm; no one rang the bell and I didn't receive any phone call from them on my mobile or landline). Anyway I tried to rearrange for delivery today , but the earliest next available slot was Thursday (which is no good for me as I am away this w/end and all my fresh food would go to waste). Grrrrrr. So I have rearranged for delivery next Monday instead - but opting for the earlier slot of 8-10pm. And tesco.com said they would not charge me for delivery. Had to make a dash for Morrisons this evening to get food in for rest of week and tomorrow's brekkie!0
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what a load of rubbish they are supposed to leave you a card if its undelivered
what time did they say they tried to deliver considering you rang cs at 1030!!!!!!
they never acknowlede a mistake!!!!! :mad::beer: :j OFFICIAL DFW NERD NO 159 PROUD TO BE DEALING WITH OUR DEBTS:beer: :j
If you do a job well, people won't be sure you've done anything at all :rolleyes:
Must claim back bank charges!!!:rolleyes:0
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