-
Royal Doulton Never again
I purchased some china from Royal Doulton direct in August, which had several faults so I returned them. It's now November and I'm still waiting for my replacements. Calls and emails to RD produces excuses and lies like 'warehouse computer system down', 'your order is being packaged for delivery right now' or 'being sent…
-
Tesco Extra Ahhhhhhhhhhhh
Ordered 2 things in seperate orders from Tesco Extra Entertainment. Cancelled them sortly after as I'd found somewhere cheaper to get them from. Can anyone guess what happened next? Correct, they didn't cancel the orders and have sent them anyway. Does anyone know if the returns label is pre-paid, or if I have to shell out…
-
British Gas - payment of bills
We've just had a red bill through the post from British Gas for our previous property. The bill is in OH's name, but I've always been able to phone them and sort out the bills, give meter readings, pay bills etc over the 'phone. Until now. I paid a bill a few weeks ago for a substantial amount (electricity) because they…
-
DVLA and Royal Mail
I have been sorting out my Grans driving licence this morning and have been ready to scream! As she is in her 80s she has to renew her driving license every few years. Its now over a month since I helped her fill in the form for renewal and sent it off to the DVLA, we never heard anything within the 3 weeks that they said…
-
Ocado
I took advantage of the spend £75 get £15 off your home delivery with Ocado and the Pampers nappies deal. Anyway when they turned up and after the driver had gone I noticed that I should of received a free box of Green & Blacks chocolates, but didn't. So I emailed Ocado (to tell them that I didn't receive this freebie!!!)…
-
Mira showers - great customer service
The plastic shower head holder broke on my shower (which is over 10 yrs old) Various local plumbing supplies either didn't have it in stock or quoted me £15 plus VAT for a replacement unit which I wasn't convinced were the older model. I phone Mira who knew exactly what I wanted and quoted my £10 ish, but when I explained…
-
The Sainsbury sale that never was
A few days ago we were looking for a new digital camera. A Sony was advertised by Sainsbury which seemed a good deal so we bought it, or so we thought. We received an e-mail acknowledging the order and telling us to "sit back and wait for the order to arrive". The next day we got another e-mail to say that the camera…
-
Argos.com? Don't bother...
At lunchtime today, I was looking around the web to see if there were any companies that still had a PSP games console still in stock – I do appreciate that they are in short supply. To my surprise the Argos web site was reporting that they still had stock, with delivery in 2-3 days. Thinking that I better get in quick, I…
-
Beware of this possible phone scam.
This has not happened to me, but a colleage of mine has received a number of phone calls from someone claiming to be from Wanadoo. The callers are offering him the chance to upgrade to broardband. My friend is a very cautious man so he has been leading the callers on attempt to get as much info out of them as possible. He…
-
Sky Recommend a friend con
Need to get this off my chest and see if anyone else has experienced this problem. Recently got a leaflet through from Sky offering a deal of a free upgrade to Sky 160 from Sky+ if you recommnd a friend. Convinced my parents to take the plung. They phoned, arranged installation got all the details I needed to register for…
-
Sainsburys doesnt want your email
sent to me today by someone in my circle of friends J.sainsburys@customerservices.comSubject >Fw: Free £60 voucher > >Send this email on to 10 people and copy in >J.sainsburys@customerservices.com, >Then Sainsburys will forward you a £ 60 vouchert via email >Fab - Just in time for Chiristmas > Unfortunately this is too…
-
Servis Kitchen Appliances, the're CRAP
http://www.bleugh.co.uk/servis servis has a total lack of service, see my rant above
-
my local benifits office!!
I went down to my local benifits office (early to avoid queues) to get a course form stamped, got there and it was open but absolutly deserted, not even a security guard. So stood in the foyer, i phoned them and explained there was no-one there and i get told that due to a govenment reshuffle they no longer do a counter…
-
Hooray for Screwfix!
I know, I know. Another post to say how great Screwfix are. I used them for the first time on Sunday night and all my stuff arrived today - packed excellently, just as I ordered and at a great price. Will definately use them again. Thanks to all those who have praised them in the past and encouraged me to use them :beer:
-
PALS - Patient Advice and Liaison Service
What stars they are! Have been phoning my hospital consultant's secretary several times a week throughout October to try to get a form completed for the DVLA. Eventually phoned and emailed PALS and very quickly had a phone call from them. Later that day the consultant's secretary phoned to say the form was being faxed to…
-
Kelloggs
I bought some Special K with yoghurty bits in it, sadly I found all the bits had somehow been filled just in the bottom of the bag. I emailed them just to let them know there was a problem with the line. They sent a £3 pound voucher.
-
Apple Dentist's (South Glos)
Mmm getting a new patient to stump up £20 when registering is bad practice, not only do you say that the £20 is for dental treatment you also say it is refundable. Only if you are exempt of payment, well my GF is peeved off at this becasue she will get a refund upon her first appointment when she fills out a claim form. My…
-
Comet's "specially trained" fitters
I paid for the peace of mind of having Comet's "specially trained" fitters fit my dishwasher I bought from them in July. This was a mistake. The two men appeared, moaned at me about my kitchen being small and awkward (silly me for thinking this was their job?), but plumbed it in to the mains and left the waste pipe hanging…
-
AA rip off
I just got stung by the AA Yesterday I was caught out by the AA with nowhere to turn I had to take my car off the road for about a month The garage were happy to lend me a car and even tax it for me on the understanding that I got it covered by my own insurance I thought it would be s simple matter of switching cars on my…
-
Kwik Fit - ADULTS ONLY.
Went to get some new tyres this morning from Kwik Fit. Only needed the front two doing, which they did. I got charged £64.00 for 2 tyres. On enquiring about the cost of 4 tyres I was told £132. On the internet, on price checking.. it stated £98 for 4 for the same tyres and fitting and allignment. I think, being a woman I…
