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Ebuyer deliverys slow
Purchased a usb hard drive on the 12th December had to change the order as I got an email to say that item wasnt in stock so I did the same day. I choose the cheapest delivery option super saver. On 15th as item still hadnt been shipped I added another item and the delivery changed by an extra day if my memory severs me…
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empire stores lost orders help
tried to order from their sale at beginning of december, online. this order was then missed which i found out after chasing their customer services. re-ordered by phone but they have now lost that order as well, at the time of ordering they had been unwilling to give me a delivery date justsaying it will be with you within…
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Windows Messenger/Msn Messenger/ Outlook Express!
Although I've had a lot of recent problems with Aol, I have to say they're very easy to use as they are an all in one kind of package. Got rid of them though when I got broadband and now I'm having to use Explorer and Outlook. When I reformatted and reinstalled Windows, messenger was installed too and I've now downloaded…
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Banks / Cash Machines
Hi There, Not sure if this is the best place for this post, but i'm certainly angry with the audacity of what is happening with the cash machine networks. Don't know if many have seen the odd news article about the cash points that charge you for transactions, such as the LINK machines in news agents....I personaly refuse…
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Tesco again (sorry!)
I hope this is the right place to post this - I'm at my wits end and need some advice. 1. Placed an order for six books from Tesco's online bookstore on 2 December. All books stated 24 hour availability , and was given an approx. delivery date of 7 dec. 2. 7 Dec comes and goes with no sign of my books and no contact from…
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MFI - Guaranteed xmas delivery
Against better judgement we orderd 2 leather sofas from mfi on 1st Nov, and were guaranteed delivery by xmas. In this last week I have been in contact with them and the carrier several times as I was getting a bit concerned the closer we got to xmas. Today I have been told they will be delivered in 2-3weeks!! How can they…
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Smile Banking
Just a quick cautionary tale for anyone with Smile who likes to live on the wrong end of their overdraft. I went 65 pence over my limit after Smile applied interest of £3 to my account. Total charges for this most criminal of offences? £120.
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Currys..nothing changes...dishonest trading
I had thought Currys/Dixons had turned a new leaf this yera. I was wrong. Bought an LCD TV yesterday. Boxed looked worse for wear. Asked whether a return or demo as unacceptable. Told no ,was definitely new. No seal on this product. Got home. Cable ties cut, no manuals, packing damaged, batteries in remote, dented and with…
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AOL broadband
Easy to install - yeah. Ring our help line grrrrrrrr Well we followed the instructions and had "no dial tone". Rung their helpline. After overcoming the accent difficulties we were given duff advice. Connected to net via dial up to try to find help and found it via a google search. Disconnected one of the filters…
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No PIN or signature required @ Tesco Self-serve
At a time when many millions of pounds are being spent, on the introduction of PINs for card payments at points of sale, it seems very strange that you can use your cards in Tesco without either a PIN or signature. A couple of months ago Tesco in Stalybridge introduced some self-service checkouts. At these checkouts you…
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ASDA Game return - annoyed
Hello all, Need an opinion on this one. I bought a game from ASDA for the PS2 last week as a Christmas prezzie for someone. I then found out (as typically happens) someone else had got the game for them. So, I took the game back to ASDA and told them the deal. The game was sold to me unwrapped, and when she checked the…
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PC World Online
Ordered a joystick for hubby for Xmas on 15.12.04. Parcel arrived today, was it a joy stick - no, it was a DVD Writer (or Rewriter?). Checked my order to ensure I had ordered correct item. I had done so I called Customer Services (blinkin' 0870 number) and was informed that it was too late to get another one before Xmas -…
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NTL Digitial Cable Television - Shoddy Service
MY NTL cable TV box has a fault so I phoned NTL this morning to report it and was told that the earliest they could get an engineer out would be after Christmas. Their normal turnaround time is 48 hours - so I was not too impressed. Imagine the prospect of a 4 day xmas weekend without the Cable TV working. This is not…
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B & Q Employees Freezing
I went into B & Q in Cwmbran in South Wales last night and the tills are a couple of feet away from the big double doors which is the main exit. They looked absolutely freezing and when I commented on the door being open, the cashier said they weren't allowed to shut them. >:( >:( >:( >:( >:( >:(
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forwardcellular.com and mobilesuk.net
I've just got 2 new phones in a christmas upgrade frenzy. I'd thoroughly recommend both forwardcellular.com and mobilesuk.net. In both cases we got excellent deals, kept our phone numbers and got brilliant service. A special mention to mobilesuk.net who mailed me to keep me up to date with the order when there was a 1 day…
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Need To Shout At Someone From Tesco
Sorry, I know this is slightyl off topic, but I need to shout at someone from tesco on-line Ordered a bargainous sonic toothbrush on the 6th Of December as a xmas present for the GF The money has cleared my barclaycard on the 13th and still no toothbrush! The links on the "Your Order Details" page don't work and I keep…
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Real Story last night
Is it me? Last night Real Story was focussing on Lloyds TSB and it's dubious lending. They were offering people loans of £10,000 or more, and the people were accepting them even though they could not afford to pay them. Now, I know it is a bit strange they were offered the loan in the first place, but at the end of the day…
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mobile phone upgrades
>:( I am so annoyed!!! Basically, went to Chitter Chatter to get my phone upgraded, after having received calls on my mobile saying I was up for one. Went it, and got the new mobile, but not one had told me it meant a 12 months renewal. When I tried to cancel it, T mobile said they couldn't do anything as the handset had…
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Nokia Mobile Helpline 75p Per Minute!!
The title says it all!! Called Nokia for some advice on a problem I was having with a 6260 and was informed that I would have to dial their helpline number at a cost of 75 pence per minute. Well thanks a bunch – I declined their offer. Eventually solved the problem for free by going through other channels.
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Hunter Wellie Boots
My husband has just ruined my christmas pressie :'( He ordered me a pair of red Hunter wellington boots at the beginning of December - over £50 spent. Rang today to say Oi, where are my wellies to be told they are out of stock, this is the 20th of december, they have had 2 weeks to contact us. I now know what my present…
