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Landline Calling Plan - Charged Twice
Whilst looking at the possibility of upgrading to fibre broadband, I discovered today that two companies appear to be providing my landline calling plan. TalkTalk provide my broadband, and included is a 'Talk Evening & Weekend (Base Plan)' - although this is listed as £0.00 (a "free" part of the package). BT provide my…
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BT Billing beyond contract date
We received our latest BT bill recently dated from July until September. As our contract ends in August and the account was showing BT Sport which us no longer part of our service I asked BT to produce a revised account and was told this was not possible, that I was to pay the whole account and I would be refunded in…
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BT and wrong contract end date
Hi Last year I extended my BT contract for phone and broad band over the phone. The guy told me it was for a year, which suited me because I knew my road was due to be cabled this year. Now they are saying I signed up for TWO years but I know I didn't. Any ideas how I can get this sorted as I WOULD NEVER sign up for 2…
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£20 call charge for 3 minute call
My daughter was looking for a physio and found one at our local council run leisure centre. When she rang them there was a recorded message saying there is a fault on the line please call 118200, unfortunately she didn't listen to the call charges or ask me! Anyway she rang the number and got an alternative number for the…
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Telephone wire Tautness
Does anyone know if a telephone wire has to be a certain tautness. I had some work done on the house which required the telephone wire being removed. It has now been replaced but it does not seem to be as taut as it once was. Thanks
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FFTP availability.
200 meters to the right of me has it 1/2 to the left of me has it the cable is on poles on my land yet I'm told I can't have it without explanation. I'm stuck with regular sub 2mb BB can't have FFTC either. Does this sound right?
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Connecting Now tv box to old tv?
Hello :) I was wondering if it is possible to connect a now tv box to an old tv. From what I can make out, I need to be able to connect hdmi (now tv box) to a 3 RCA video/audio ? ( round red, yellow and white connection on the side of my tv). I've been looking on ebay and amazon but don't know if just a cable would do or…
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Getting photos off iphone
Total idiot here when it comes to techs stuff. Posted on tech board but then saw this sub section Been given iPhone 4 by a friend but she wants her pics etc. I only have an iPad....can I get them off with a memory stick or something?
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Bush TV suddenly gone haywire
I have a Bush 32" LCD TV never had a problem until yesterday. Switched on itself but then was okay a good while. Now I cannot watch TV it turns on and off and if it does stay on for more than a second it just countdowns through tv channels/PC etc and my remote nor the side buttons make it stop! Closest I have found to just…
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Post Office Phone Service
One to note: In case you sign up to Post office Phone/Broadband, my Father-in-Law just moved house and obviously made quite a few calls to sort out the usual, plus calling hospitals. He got a call saying that as his spending pattern was too high (only £45) they blocked ALL calls for 5 days, routing them through their call…
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How to get Sky to escalate issue
We've been dealing with Sky customer 'service' since switching over to their Internet & TV from BT about the all but absence of broadband speed. We've done all their tests many times over, had Openreach engineers out twicetwice, had a second router but nothing changes. The broadband speed was fine when with BT but Sky…
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Looking at 50"-55" Smart TVs. Advice wanted.
I will soon be in the market for a 50"-55" Smart TV. I'll probably end up getting a 50". I know this is a money saving forum, but i don't want to just go out & buy the cheapest i can find. For that i wouldn't need to make this thread. * I'm looking for something with superb picture quality. Not something where the screen…
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Can Virgin Media Do This?
I have been with Virgin/NTL for donkeys years for TV and broadband - every month I get charged for having a phone too even though I haven't actually had a phone or even a phone socket for over ten years, but apparently I can't opt out of paying for this service I don't use - is this legit? Jay
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BT Sports & Sky
A quick query, I hope. So football season is due to start soon, which means champions league & europa. Now both are BT sports. I have a sky tv (recently extended my contract by 12 months, but at half price I couldn't really turn it down), now I could subscribe to BT Sports, £10.99 for 3 months then it goes up to £21.99 and…
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freesat on demand offerings
Are there any plans to extend the freesat ondemand offerings to include other free streaming services like TED or snapfilms?
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Onebill.net ?
Hi all, Sorry if this is in the wrong place, I'm new and still trying to navigate the site. I was just on my facebook newsfeed and a sponsored link for OneBill came up, so I checked their page out as I remembered the old Secure Homes OneBill scheme and have always wanted something like this as I'm terrible with direct…
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BT Terrible Service - What do I do?
Can anyone help. I've been trying to set up a new connetion at a new property with BT for a month now. In that time I've made loads of phone calls and sent emails to their complaints dept. to no avail. They've cut my phone off at my existing address then reinstated it but not the Broadband. I've been paying for this the…
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Talktalk discount / recommit beware
I wanted to save some money on my talktalk TV/phone/broadband bill by downgrading my fibre large (76 Mbit/s) to fibre medium (38 Mbit/s), so I called asking for the downgrade. I'm more than half way into an existing 18 month contract. The call handler said I could save £5/month by downgrading, but if I wanted to recommit…
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Call Blocking with a split Landline
Hello. We have the main phone line split. One mounted phone downstair, one desktop phone upstairs. Both share the same line. Now we have a problem with Nuisance caller so want call blocking phones. I was looking at the BT2600 decor corded, but it won't mount on the wall. Also maybe change to the BT8600. Now the…
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New Sky TV Customer - How to get the best deal?
Much against my better judgement, I will soon be signing up for Sky TV and broadband with the sports channels add on. My partner is moving in and is currently with Virgin but I don't live in a cabled area so it has to be Sky. I currently have Plusnet broadband and Freesat. I'm out of contract. So, it is better to do it all…
