-
Sky advice
I called Sky to organise a discount yesterday as I have done in the past as there is a risk at the current costs for the almost basic package (£60) that we will be unable to afford this in 6 months. Having been offered an excellent discount I accepted, as usual, and carried on with my day. I was then subsequently stunned…
-
Charged a call lasting one second for 27p, is this normal?
In our household, a call was made from out talktalk home phone to our talktalk mobile. the call lasted approx one second, and the call was charged 27p, is this normal?
-
Need advice with large bill to Vodafone
Hello! I have Vodafone account for my mobile phone (including internet). As broadband at my home stopped working, I temporarily used internet in my Android phone. I received SMSes from Vodafone, that I exceeded my Internet limit, but they said like my extra cost for this month is around £50-£60, so I was not worried. But…
-
BT dreadful
I have just had the most appalling treatment from BT. firstly, when I called them to discuss possible renewal of my broadband order, I was mis-sold a package that my setup could not support. Then the Engineer who came to install the equipment was hostile towards me right from the start. He was unhelpful, unfriendly,…
-
Check phone line???
My landline phone has developed a problem. There is no dial tone, can't dial out, can't dial in. The phone (cordless) is displaying a message "check phone line". But my broadband, provided by the same provider, is fine. Does this mean there is a fault with the handset? Unfortunately I don't have another phone to plug in to…
-
Help required with Titan Telecom and Termination fee
So we've been with Titan for over 4 years and I want to switch to a great deal with BT. the missus signed up with them from a door to door sales man. however now wanting fibre optic I wanted to switch over to BT and set to apply for their deal. today i've received an email from Titan Telecoms asking for £200 termination…
-
Business Telecoms persistent faults
Can anyone advise please. We have a business contract with XLN to provide our Phone and Broadband in our office. We have had the same fault recur 3 times in the last 2 months. As we rely on the phone and Internet for most of our business transactions this has resulted in a loss of 9 days business. XLN are stating that it…
-
Can someone please explain Netflix?
I keep hearing people talk about how great Netflix is, but I have no idea how to get it! Can I get it on the Xbox 360? How do I pay for it, and is it a subscription? Is it worth the money, and how much is it?
-
Left Sky - What now?
Hi I have finally cancelled my sky tv contract and have now signed up for an EE phone and broadband contract. The sky box is now pretty useless to me, I was just wondering if there was anything i could use in place of it using the same dish and cabling? Such as a Youview box? Would it work? Or is there anything else?…
-
Delay while porting home phone number from Sky to Virgin
Virgin came last Wednesday to install phone and broadband, which we've moved from Sky. We opted to keep our home phone number. Broadband and phone are both working fine. However, the port of the number from Sky to Virgin is still going through. When Virgin installed, the guy on the day said it can take up to 24 hours for…
-
Getting BT to connect up the phone line?
So we're looking at being good to move in about January time. One of the things we'll need sorting is the phone line since we don't currently have one (it was disconnected). The wall where the main socket is/was has had some work done on it & some of the wires have snapped. This wall due to poor workmanship is going to…
-
BT and Billing, please help.
Hello, This is regarding my mother's BT account.. On 9th/November I paid £68.16 and was told by the automated voice that the account balance was £0. It shows on the online records that the amount was paid. I checked her account today, and it hasn't cleared off the 'bill amount' section. I click on 'pay my bill' and it says…
-
Replacing telephone cable on neighbours wall
Looking for some advice. I have just bought a new semi-detached house, and got Openreach around to install my line. When they arrived they discovered the external wire to the BT master box had been pulled out all the way along mine and my neighbours wall, to a small junction box on my neighbours land. The cable then runs…
-
HD tv through plusnet or others advice please
Current having problems with Virginmedia breakdown service, have now been waiting since last Wednesday for an engineer or even a call back from anyone (from Virgin) Had Virgin for over 5 years during that time have moved house and taken the package with me, using Virgin Media Fibre Optic with super-hub, have been waiting…
-
Virgin - new contract on moving? Before I sign up
Hi Last weekend (sat) I signed up over tel for Virgins 18 month contract in the big kahuna exclusive 50 deal as over the 18 months it's way cheaper than sky can offer. Yesterday I received the contract stating I had 7 days from order placed to cancel, meaning I have until tomorrow. In the T and Cs it states if you move you…
-
which tv would you recommend?
http://www.argos.co.uk/static/Product/partNumber/2808891.htm http://www.argos.co.uk/static/Product/partNumber/2627182.htm Which of the above would you recommend I would buy, not sure if to go for the smart one (I do not know which channels this could receive, I have a separate thread asking that) or the standard version…
-
anyone with an LG smart tv?
I have found a LG smart tv i was thinking of buying. Can someone who has one please tell me what free catch up channels you can watch, the website only shows two of the main four available - no itv player or 4OD :( just wondered if these are not available or if the website hasn't been updated (hoping for the latter) Thanks
-
Virgin bill over charge refund!
Over the past 6 months I've found out i have been over charged by virgin to the tune of £498.00 :angry: :angry: now they have agreed and i have got a refund, BUT the refund is on my virgin account and not in my bank account where it is most needed, virgin are saying this is standard practice and it will come off of future…
-
Sky On Demand / Catch Up...Waste of money.
Rant: Me and my OH have Sky's Variety Bundle which is their medium package. Boasts over 80 Channels, Sky On Demand, Etc etc.. Now the problem which we always have is, say we missed a programme that was showed last night on a channel other than ITV,BBC,More4 .... When we search it to watch it again it shows its only…
-
Bt And sky
Hi Just need to find as my dad bt account has just be renewd and now he got offer from sky and wanted to find how to get out if this bt cxl charge As it too then 3 months to send me my credit when my account was closed in July 2013 as sky got offer free broadband and phone line for 12 months
