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Re Cloned Mobile
Afternoon Can someone help please my friend has had a bill 45 over what she normally spends. On further investigation she was told it was because she made a 40 minute call to Puerto rico at 11pm. At that time she was in a private room in hospital with her daughter as she was in labour, so unlikely to be chatting to…
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phone number transfer
I'm on 3 at the moment and the contract will end in a month. I've been thinking about keeping my number -don't want to lose my contacts and change numbers etc. and transfer to giffgaff. Does anyone know how it works? Thanks!
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Sky TV Half Price 12 Months
Hello folks Does anyone know if there are any deals out there at the moment for a new customer? Any help would be appreciated.
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Sky box with WiFi
forgive me, does a Sky HD box with wifi, mean no need for ugly wires throughout the house?
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doggymom
I ordered Sky after taking up offer recommended on here. I want to know where the promised £92 M&S voucher will come from The offer was £100 M&S from Sky (received) and £92 from promoter Help required please
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HUGE Sky Sports Deal Problem (06/08/14 Newsletter)
[FONT="]Hi Forum,[/FONT] [FONT="]Back in the Newsletter on the 6th August there was the following deal:[/FONT] [FONT="]Ends Thurs. Got Sky TV? Special add Sky Sports, get £125 M&S vch + 2yrs 'free' b'band link.MSE Blagged. We've pushed it hard for an existing customer deal. Add the full Sky Sports package plus…
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Wi Fi Smart TV
Any Good? Contemplating getting a small one for the bedroom.
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Account termination dispute
Hi all, First of all apologies if I have posted this in the incorrect forum or if there is a topic that I've missed where I could have asked this question (mods, feel free to move). In any case, I will try to be brief. I am currently with a TV/Phone/Internet provider and have encountered a number of issues, resulting in…
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Can I get an answerphone with several answer messages?
Greetings all! I'm trying to find a landline phone where I can record several different answer messages for different circumstances (eg. just popped out, gone on holiday, ring my mobile etc.). I can then press a button or whatever to pick the one I want callers to hear. I would've thought in this digital age it would've…
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Sky - short sighted customer service
Wow is all I can say. I took out a 12 month contract with them in June. Circumstances have changed and am going overseas. I live in a rented flat - out of tenancy on flat, so thats fine, but the Sky contract is in. So I called them, explaining that I KNOW I have to pay... but I need the service cancelled to the flat. New…
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BT charging for non-existent 123 Time calls
Have two BT lines, and noticed that 123 calls (at 36p ea) were being charged intermittently. Was out of the house at the time, and anyway the timing of them was illogical for a domestic user (e.g. 2 calls made within 30 mins of each other - which would only make sense if I had Alzheimers...) Then read in Which? that this…
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BT Charging £130 to move home
I have recently moved home and as usual BT are being very difficult to move my account to the new address. Initially I phoned them up to change it, they said that was fine because there was already a phone line there and they would just switch it across. They then phoned me telling me to phone up the estate agents and ask…
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BT Contract get-out costs
Hi I received a letter from BT yesterday stating I owe them £250 to enable me to get out of my contract- I changed providers in August believing that I was out of contract, I was told that when I took up an offer of free upgrade to Infinity in December that I was re-contracted and I was now 8 months into an 18 month…
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Need to replace sky box
Our sky box keeps throwing up errors and the remote control is temperamental at best. It is several years old now. What is the best way to get a new one? I'm sure I found a shop on the sky website previously to just buy the hardware but I can't find it now and recall it being quite expensive. I am coming up to the end of…
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BT Basic
I've just discovered that I can qualify for BT Basic because I receive pension guarantee credit, but they only offer it to their existing customers. I dread the thought of returning to BT after having only recently managed to escape their clutches after 30 years of increasing struggle to get any kind of true customer…
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Post Office Homephone won't disconnect service
We're moving house on Friday and just phoned the Post Office to change our telephone service to our new address. Admittedly, we left it a bit late and they are saying under their T&C this transfer can't take place for 14 working days so the phone service will be transferred on the 25th. We should have phoned them earlier…
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Is compensation Due?
I was forced to move to a new business/home location and had a business phone & broadband service, my new location was with Virgin, It took BT 4 weeks to redirect my line (voicemail service giving the new number) took them 4 weeks instead of 3 days and then the voicemail number was wrong, which took another week to put…
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Cancelled sky - still taking direct debits
I am currently helping a friend who has got into financial difficulty. I am going through all her bills and noticed that she had a sky payment and also a virgin media payment. She had cancelled SKY over 14 months ago and took on Virgin Media. SKY are still taking DDs out of account and have done for 14 months We have just…
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Escaping BT/The Price Of Your Calling Plan Is Changing
Hi All. Long story but in essence, I'm trying to help my mother escape from the perpetual BT contracts: My mother is a 72 year old pensioner. She currently has her landline with BT and her broadband with PlusNet. She lives in a small village with a "Market 1" exchange, i.e. no other ISPs have a box in her local exchange,…
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Can upgraded mobile be returned that was upgraded yesterday?
Firstly I apologise if this is in the wrong section. My girlfriend upgraded her mobile yesterday at carphone warehouse, she went for HTC one m8. She was undecided on either this phone or iPhone 6. During the sales pitch in which they were trying to push her towards HTC (she was upgrading from iPhone 5) they misinformed us…
