We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BT charging for non-existent 123 Time calls
Options
MikeMac
Posts: 6 Forumite
in Phones & TV
Have two BT lines, and noticed that 123 calls (at 36p ea) were being charged intermittently.
Was out of the house at the time, and anyway the timing of them was illogical for a domestic user (e.g. 2 calls made within 30 mins of each other - which would only make sense if I had Alzheimers...)
Then read in Which? that this has been reported by a number of people.
Apparently it is down to BT or similar engineers being too lazy to use the correct procedure to run a test call.
Check your bill and ask for a refund if you have these calls charged to you!
p.s. this has been reported previously with TalkTalk, Sky - see post: "Unexplained Speaking clock/Timeline/123 calls on your TalkTalk bill? "
Was out of the house at the time, and anyway the timing of them was illogical for a domestic user (e.g. 2 calls made within 30 mins of each other - which would only make sense if I had Alzheimers...)
Then read in Which? that this has been reported by a number of people.
Apparently it is down to BT or similar engineers being too lazy to use the correct procedure to run a test call.
Check your bill and ask for a refund if you have these calls charged to you!
p.s. this has been reported previously with TalkTalk, Sky - see post: "Unexplained Speaking clock/Timeline/123 calls on your TalkTalk bill? "
Have BT charged you for 123 calls not made by you? 3 votes
Yes - I've just checked my bill and one or more 123 calls are there
33%
1 vote
Maybe - not got my bill to hand but remember seeing some odd 123 calls
66%
2 votes
0
Comments
-
Biased Poll cannot vote for no never on my bill .0
-
My vote is NO but the Poll appears to be fixed so that I cannot vote.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
-
I would also like to vote NO but that is mainly because I'm not a BT customer.Are you for real? - Glass Half Empty??
:coffee:0 -
And only one person has voted, who I presume is the OP who set up the poll????"There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock0
-
Ludicrous "loaded" poll.:eek:0
-
This as been seen before.....
http://www.okcheersbye.co.uk/kelly-communications/0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards