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Data
When in hospital for 9 months got a iPad from vodaphone a paid extra for 50G data because there was no WiFi. Have tried to cancel the data since I got home but can't, I have to wait till contract runs out.
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Can O2 refuse a refund?
This is a long post but please, bare with me... I wish I wasn't having to write this as its regarding my late Grandpa's pay as you go account with O2. He sadly passed away earlier this year. When trying to close my Grandpa's O2 account, they have offered a refund of his PAYG credit, however not a full refund! My Grandpa…
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Three increase Mid Contract (above inflation)
Three have just txt to say a contract I have only had for 2 months is going to increase by 4.5%. That’s a fair old hike considering how short a period I have had the current contract. from a quick search I am led to believe they can only make inflationary rises mid contract. Being current inflation and rpi are not even…
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EE Price Hike
Hello all, Has anyone else had a text from EE about the price increase they are applying from 31st March? I only started my contract in Feb, so I am getting an increase barely 2 months into my contract, but not only that, it's huge! They are increasing the price by CPI + 3.9%, which means a total 4.5% increase. Apart from…
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New Sim Card got spam calls despite me not giving the number out
I ordered a free PAYG sim card directly from Three's website. I never gave out the number for the sim card to anyone except my Google Account. I got a few spam calls within the first week of using the number. How is that possible? Do Three recycle numbers or do they give you a number never used before? They told me they…
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Rwg mobile cheap rates
https://rwgmobile.wales/rates/ think these might be good for you if your after cheap call rates on pay go
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From Three PAYG to Three £5 per month - porting number?
Hi folks, my wife has been a Three SIM Only customer for several years, but when they recently increased their charges she decided to change to their £5 per month deal thinking that staying with the same provider would be the easiest option. A new SIM arrived and after using up her existing balance she requested a PAC…
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Virgin sim only
So can someone explain to me how this works I’ve got a unlimited everything virgin sim that’s £27 a month I’m on a month rolling contract as its been over a year which is what the contract was originally for. so they have a deal on was told available to anyone which is £20 sim only unlimited everything for 24 months but…
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Cheap Pay monthly for Dad - to Spain
Hello. I am looking for a cheap sim only, pay monthly tariff (for my elderly father) that has unlimited calls and includes some inclusive minutes for Spain. No data or texts are needed as he can’t use them. He can’t use Skype or anything as he is incapable of operating it and refuses to get broadband. Any ideas of suitable…
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Can't log in to 3 account - help!
Can anyone help me logging into my 3 account on line? Basically the box that I enter the telephone number is greyed out so I can't go any further. I've tried clearing browser history, using either microsoft edge and chrome but nothing works. 3 seem to have washed their hands of it and I seem to be hitting a brick wall.
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Cancel Three and move to Plusnet
I am trying to leave Three and go to Plusnet for my mobile - I am well out of any contract with Three and wanted to keep my number so last week sent a text to Three and they responded immediately with a PAC code which I filled in on the Plusnet site. Plusnet have sent me a SIM card and I believe the switch-over date is…
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Cashing an old phone question
I am cashing my old mobile. Does the phone need to be taken to a post office or put into a click n drop parcel box? Problem is the main PO is closed as in an non essential shop and the other small post offices have long queues and their short opening hours clash with my working hours. Have two CnD boxes within 1 mile from…
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Virgin Complaints
I have a Virgin mobile phone. My contract finished before Christmas. When i phoned Virgin before Christmas they said I could either carry on as I am or upgrade to a new phone on a new contract. So I carried on. At no point did they say I would be charged £3.00 a day for data. I amassed a large bill which they refunded some…
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Help needed with sim card
I activated my smarty sim card 3 days ago but the internet doesn't work with nokia 5.4 phones so how can I get a refund on my sim card but keep my number so I can go with another provider.
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Virgin mobile problems on both our phones
Problem 1) Back in February both my wife and I switched from PAYG Virging to the £6 per month 4gb SIM. However, when I changed, the email address to my Virgin account was a dead one, but I thought I had managed to get it changed when I talked to the Virgin customer services person on the phone. I did receive back a…
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Which network?
HulloI am looking for a pay as you go sim card on a network that does not require a minimum top up every so often as it is for low usage. I was looking at three (coverage not a real issue) & perhaps but what other option are there? Asda mobile was mentioned somewhere but they are taking a break from sending sims out.…
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Mobile SIM for PAYG Data (?)
I'll never want to look at emails/Facebook/youTube etc while walking along the road or sitting in the park. But the proposed NHS Covid vaccination app will see me dragged kicking and screaming into the Smartphone age. What I need is a PAYG card for my wife’s cast-off (unlocked) iPhone that will permit occasional data use.…
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Technical Advice needed
I would like some technical help with charge incurred with TalkTalkmobile They have stated that I used 975764 KB of data in 16 seconds. As I am a casual user and exceeded my limit I was charged £38 (eqiuv £142.50 per min) The event happened at 10:52:40pm whan was in bed with the phone off. I understand that TalkTalk use…
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switch from Vodafone to giffgaff
Hi, I'm with Vodafone and my 2-year agreement ends on 31 March. It's been a while since I've switched mobile providers.. I plan to go SIM-only with giffgaff and keep my phone number. I know I need to call Vodafone to ask for the PAC, but how much notice do I need to give them, is it 30 days? Or I don't have to give them…
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3 year+ over payment
Hi, this is for a family friend. She had an EE contract 3+ years ago it was cancelled and she moved to tesco. On recently checking her direct debits she has still been paying £20 a month for at least 3 years. She phoned yesterday to get it sorted, they said the account had now been closed ( due to her phoning) and put the…
