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Mobiles.co.uk Cashback scam
Hello everyone and I hope every is in good health during this lockdown. Ok to the point I bought a cashback deal from mobiles.co.uk which is supposed to be £8 a month, but actually I am paying £20 a month to O2 network, so when I signed up for my contract, l obviously left my old mobile number detail on there when I signed…
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iphone SE no sound on call
Hi Bought an iphone SE on ebay, locked to Vodafone. Just bought a Vodafone sim and commissioned. Callers cannot hear me at all. I can hear the caller but very faint. Earphones and speaker work but volume max limited, so much quieter on max volume compared to my girlfriend's iphone SE. The other issue which may or may not…
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Mobiles.co.uk - No refund received 3+ months after it was "processed" - What to do?
Hi everyone, I cancelled an order of at the beginning of February (long story Mobiles.co.ul to blame - I can explain if anyone wishes). They said I'd get a refund within 5 days. It's now 3 months later and I've still not received the funds in my account. I've spoken to a number of reps. Some say it's "on my account" and…
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Virgin Contract 3 years instead of 2
Hi I have had problems with my I phone which is contracted through Virgin media. The problems started a few weeks after having it for 1 year. It wasn't until I was having problems I noticed the contract was a 35 month contract and not a 2 year contract that I have had with virgin media for 7 years now, which I kept re -…
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Unlimited 4g for NHS?
Hi! I feel I should be able to figure this out myself, but am going round and round in circles on o2 and EE website. I am currently on o2 and have 25gb data, but am working from home two days a week and using more data streaming videos learning how to use teletherapy, if I am to do teletherapy from home I will use even…
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Samsung Galaxy s8 reset
Hi all. My Daughter gave me her old phone which is a Samsung Galaxy, she asked me to sell it for her. Before she did she reset the phone to factory status. I found myself intrigued by this phone as a possibly replacement for my Old I phone. I went through set up which asks for my Google account. I typed in all the needed…
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Changing phone contracts at end of my contract with PAC
Hi All, My phone contract runs out with BT on 29th April and I am looking to swap to 3 via fonehouse who are offering 8GB data, unl. mins, unl. texts for £8 then after their cashback redemption works out at £4 a month. My question is with my phone contract running out on 29th April, when is the best time to order the sim…
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Action against Three; Ombudsman ruled in my favour, awarded me £100 but Three are refusing to pay
In Nov'19 Three transferred my mobile number without my authority or permission. After taking 15+ days to return it to me & the appalling treatment I received from Three I decided to take my case to the Ombudsman. The Ombudsman agreed with me & awarded me £100 on the 13th March 2020 with payment due 14 days later. An…
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Best sim-only deal for maximum data allowance when roaming (in EU)
I dont use much data on my mobile phone when in the UK (and barely make any calls or send any texts), but am keen to find a sim-only deal which allows one to use as much data as possible from ones contract, when roaming in Europe. (Also to include tethering). Even the unlimited data options have a cut off point for data…
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Three - Gigabit over LTE?
Many newer phones have “Gigabit over LTE”, which is basically multi radio channel data over the 4G network. Speeds up to a theoretical 1GB/s are possible on test networks. I asked Three via their “chat” if they offered Gigabit over LTE and was told they did, including at my location. However, the 4G network web site…
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Apple App Store refund denied
An app offered me a 7 day free trial but then I was charged by Apple the same day. I tried contacting Apple and then said I had to contact the app developer but when I did they told me that because Apple had taken the money they couldn’t give me a refund. Both seem to be palming me off onto the other one and I’m not sure…
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S9 or S10? Contract or PAYG?
OK, so I lost my phone yesterday and can't decide what to do. My options are: a) buy a cheap handset to tide me over until December when my contract is over b) buy an S9 which I had for about £400 brand new off eBay or Amazon - it's no longer available to buy from Samsung and EE don't do it online, only in their shops. I…
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Lost Mobile Phone
So I have lost my phone and this is the first time it's ever happened so I am in a bit of a blind panic. I tried ringing the number once I had realised it was missing - from the landline but the phone is switched off. The phone was about 80% charged and I got a taxi home from work at 5pm. My phone is always on, it never…
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Three mobile rpi increase
I had a text from 3 informing me that my contract will increase in May in line with rpi. I’ve been with 3 for a lot of years and last upgraded my contract in NOV 2018. I received a letter dated January 2019 welcoming me to my new contract and on the reverse it says ‘ no rpi flag 2012’ and at the bottom also says about…
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Unable to take out a Vodafone Basics Sim Only plan
Hi I'm trying to purchase a 10GB Sim Only Vodafone basics plan through uswitch for £10/m and yes, i know its a stripped down version of their SO regular plans, ie no wifi calling, no inclusive roaming etc but I'm fine with that. Once I get to Vodafone's website, and try to place the order, I get the message 'sorry you have…
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O2 Refresh
Dose anyone else think O2 Refresh contracts are a joke? I am with o2 (Mobile Phones Direct) Iphone XS 100GB (50GB when Contract ends) Unlimited calls/Texts £49 Montly+£250.99 Upfront. Contract ends 15th Sept (Same day as Apple should announce new Iphone) Can upgrade now onto o2 Refresh Contract (For free) or pay £193.35 to…
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What to go for?
I currently have a Samsung Galaxy A3 2017, and a great Sim Only deal through Tesco. I really need a new phone, its always telling me I am running out of space and deleted all the apps I can. I do swagbucks, instagc, etc to earn extra cash, and use Amazon vouchers. Ideally I will use Amazon vouchers to buy a new phone. But…
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Memory card for my phone: SanDisk Extreme Plus (A2 version) - Will a better one come out soon?
Good evening :) I would like to buy a memory card for my phone (Samsung Galaxy A5, 2017) because Im always running out of space. As far as Im aware, this is the best memory card to get for my phone: SanDisk Extreme - A2 version: MY QUESTIONS: 1 - Does anyone know whether a "better" memory card (i.e. A3?) is scheduled to…
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Run down of successful challenge of Vodafone data charges (to help anyone else figure out how to)
The facts: had a data limit but no data cap set went over the data limit and incurred hideous costs before data was cut didn't receive any text messages to warn that I was about to go over my limit (the grounds upon which my claim that the data charges should be cancelled, which they were) phoned up Vodafone to complain…
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Problem activating Smarty SIM
Hi folks, Need some advice please. I thought the unlimited mobile data at £20 per month looked OK so on today’s shopping trip I picked up a £1 SIM and tried activating it tonight. Filled in the digits of the SIM serial number it asked for, registered my details, and paid my money, £20. it said on the screen that the SIM…
