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Samsung Galaxy s8 reset

jeff_chandler
Posts: 318 Forumite


in Mobiles
Hi all.
My Daughter gave me her old phone which is a Samsung Galaxy, she asked me to sell it for her. Before she did she reset the phone to factory status.
I found myself intrigued by this phone as a possibly replacement for my Old I phone. I went through set up which asks for my Google account. I typed in all the needed info until everything was ready for use.
Once this phone was set up I wasn't too keen so I thought I would reset it back to the state my Daughter gave it to me. I cannot get this phone to reset now. I asked my Daughter who explained. I did everything she said. When i got to factory reset and pressed reset it asks for a verification mail. The e mail address I use for google is not a G mail address, it's a BT account which I use. When I hit the send verification mail it does nothing but go to a blank page which says about blank.
Can anyone assist me to put this phone back to factory settings, I'm not too keen on it.
Kind regards Jeff.
My Daughter gave me her old phone which is a Samsung Galaxy, she asked me to sell it for her. Before she did she reset the phone to factory status.
I found myself intrigued by this phone as a possibly replacement for my Old I phone. I went through set up which asks for my Google account. I typed in all the needed info until everything was ready for use.
Once this phone was set up I wasn't too keen so I thought I would reset it back to the state my Daughter gave it to me. I cannot get this phone to reset now. I asked my Daughter who explained. I did everything she said. When i got to factory reset and pressed reset it asks for a verification mail. The e mail address I use for google is not a G mail address, it's a BT account which I use. When I hit the send verification mail it does nothing but go to a blank page which says about blank.
Can anyone assist me to put this phone back to factory settings, I'm not too keen on it.
Kind regards Jeff.
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