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Moving from EE to Vodafone
Hi I have a new contract with Vodafone starting up and will be using a PAC code to take my number from EE. I'm currently on a 1-month SIM only deal with EE that currently expires 5th February - if I use my PAC code to move to Vodafone before that point will EE credit me back for the monthly charge from the point of number…
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Downgrading Contract to pay it off
Hi All, Happy New Year! I have a question with regards to lowering a pay monthly contract phone so it would be cheaper to pay off the remainder of the contract. My OH's contract with 3 is £43 a month and ends in July. She would like to buy out her contract but I was thinking she may be able to reduce the cost by dropping…
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Does regular cheap and cheerful PAYG still exist.
I want to buy PAYG sim card on EE with £10 credit. On most websites there are plans with 'data' that require some sort of monthly top up which I do not want. All I want is to be able to make the odd call, I understand I have to make at least one call every 6 months or the credit expires. Does such a simple PAYG plan exist…
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NOKIA 735 in washing machine
My Nokia 735 went in the washing machine. After fully drying when I charge it the screen lights up for a few seconds with the batter and then goes off. Is it likely that the phone has had it or the battery needs replacing. Many thanks Lu
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Vodafone Direct debit problems
i have 2 monthly contracts with Vodafone, one is 3 month old, the other 1. DD on both of them has been set up at my Natwest account, but direct debits always fails - Vodafone tells its bank's problem, bank says they are fine. so I have to call voda, been on hold for 20-40 min, pay by card and get £4 extra in late payment…
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Clueless about unlocking - help please
Hi, how do I unlock my son's old iPhone 5 which is on O2 so my husband can use it please? Husband is with EE. Do I have to take it to a shop or can I do it online? TIA Hopeless
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Exorbitant 3G data Charges
Hi, I found out two days ago that my November landline/ mobile bill had not been paid due to insufficient funds, the amount for the month was £867. 97 , I was in shock. I received the letter on Sunday so I could not Phone the Provider as they only open Mon- Fri, so I sent an email asking why I had received these charges.…
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EE moving number
I am having real problems with EE and trying to move my mobile number to my new phone. If I were moving from another provider then a pac code would work. However, because I bought my phone from a third party, Carphone Warehouse and then had a new contract with EE, even though I am out of contract with EE, they will not…
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Question for Grumbler
How does one get apple to honour the "unofficial 2 year warranty on their product in the second year?
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Old Alcatel Phone
I have an Alcatel phone which I was using on Sainsbury's network which is now no longer. I got a 3 sim but it is not recognised in the phone, all I get is please insert SIM. Is my phone to old for 3 and their 3G network? If it is, is there any low cost unlocked phone I could get as I hardly use my mobile, I still have a…
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Due upgrade with O2
Hi all Im due an upgrade soon/contract with o2 ends. I don't want to change provider as signal shocking with any other. I want an iphone 6s or 6s plus I use the internet, audiobooks, photos more than making calls... I currently pay £34 month and I don't want that to go up too much :) Can anyone advise me please? Thank you X
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Any discounts on buying an iPhone 6S outright?
Suspect I already know the answer, but always worth checking... :D I want to buy an iPhone 6S (new) outright as I'm happy with my dirt cheap sim-only contract. Haven't found anywhere cheaper than the official Apple store yet. Does anyone know of any cashback/discounts at all? I'm guessing there aren't any as it's the…
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AppleCare alternative to mobile insurance
In your most recent email you suggest various companies for mobile phone insurance. AppleCare from Apple is cheaper than the iPhone insurance suggested when purchased with a new phone. It provides an extended warranty which other products do not. It does not cover loss but most people's house insurance would surely cover…
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I think I need a new phone soon - suggestions please!
Me: I currently have an iPhone 5 where the battery life when being used is as little as an hour. I typically use 1GB of data a month, a dozen texts and about two minutes of calls. Very occasional overseas use - I'll usually wait until wifi kicks in though. I have a sim only deal with Virgin (mates rates) where £9 a month…
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Changing from sim only to Payugo
I am currently with 3 Network getting a good deal (4GB, unlimited minutes, unlimited text for £14) I've signed up to EE Christmas 100GB for two months and now find the signal much better, works all around the house. EE Current tariff 1GB, 50 minutes and 50 text What I like about the tariff is that it contains a free boost…
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EE Contract In Ex's Name - EE Won't Let Me Change It Or Cancel It
Hi All Posting this on behalf of my girlfriend. When with her ex partner he signed up a mobile contract with EE for her, for some reason they wouldn't let him put it in her name so it got left like that. They split up 2 years ago and she has been paying the phone bill and using the contract. Now the contract is coming to…
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Best PAYG Provider for Low-Volume Users?
The recent trend seems to be towards mandated frequent top-ups, in effect like a contract, to maintain free intra-mobile service for those using the same provider. Examples: Lyca (monthly), Giffgaff (quarterly). Talkmobile offers 10p connection up to one hour but does not state the top-up frequency -- does anyone know?…
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Life Mobile
Hi all Happy new year Will life mobile run on a locked EE mobile? I know EE own's Life mobile but not to sure if i can put a life sim card in a locked EE phone. I haven't got a life sim card and don't want to buy one until i know for sure it will work.
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Moving to a new mobile contract
I moved from O2 to 3 network in June this year. Last week, quite by chance, I happened to look at my O2 account and discovered that it still had a credit balance on it. I complained to O2 and they have promptly refunded the money - not much but it all adds up - but I want to advise all you to make sure you check after you…
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O2 Headache, help!
I ordered a phone on contract from O2 on the 30th December. I paid £19.99 upfront. It was out for delivery on the 31st. For some unknown reason their system changed my address (removing the flat data) When it was passed to the courier so it went to some bloke down the road who refused it. When I rang to enquire why it was…
