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Flight delay compensation

Archives for February 2016

Ferry delay compensation
Hello! I know this thread is for flight delay compensation but I was wondering whether anyone knows whether similar rules apply for ferries/sea travel? I was delayed over the weekend between jersey and Portsmouth (boat was stuck in Portsmouth). Thanks
Rescheduled flight help
Hi All, can anyone help if it is possible to claim compensation for our flight back from St Lucia. The flight was rescheduled to leave early from St Lucia, upon arrival staff pushed us through passport control to get on the flight, staff at the desk wouldn't let us through as the gate had closed. Subsequently the airline…
Cancelled flight 2012
Aurigny cancelled our flight to Guernsey in 2012 due to mechanical problems. They refused our first claim. Due to the EU ruling in 2015 I reapplied and glad to say was finally successful today. The moral is don't give up, perseverance does work.
2 in one day?
I was flying to New York from Heathrow last week' My first flight was delayed by 6 hours and was eventually cancelled. I was then given a new flight later that evening. My second flight took off after a 30 min delay and flew for 1.5 hours before returning to Heathrow. We waited on board the plane for another 1.5 hours…
Skywings Claim
Hi there, Just wondering if anyone has managed to make a claim against Skywings airlines? Olympic holidays used them as their carrier to Greece and Cyprus. My claim dates from September 2011, but I cannot track any flight imformatin of the charter from Birmingham airport, even though I have the date of flight and flight…
Garuda Indonesia changing airport and times
We have booked to go to Bali in the summer holidays directly with Garuda Indonesia. We booked the flights over a month ago but now Garuda Indonesia have changed the flight details, we will now be flying from Heathrow instead of Gatwick, and the flights they offered are over 12 hours time difference apart. I have contacted…
American Airlines - Slow to Pay Up
Hi All, Having a problem with American Airlines. Background - I am British but was working in the USA for a couple of months. Booked an internal return flight last October with AA. Booked online from the UK. Flight was delayed by about 8 hours. They lost my bag. I had to replace everything, kept my receipts and followed…
Flight insurance - what do I do?
We have a trip planned for end of March to Uganda. We have travel insurance covering medical, personal loss etc etc, but this country has recently experienced some unrest. Is there a cover we could add in the unfortunate event that we had to cancel or defer our trip?
Flight delay compensation
Hi, is there another way to claim if I no longer have a copy of my boarding pass or e-tickets for a delayed flight to Turkey in 2012. We were stuck at Gatwick airport ALL day.
Airline staff
Hi does anyone know if you can submit a claim if you work for the airline and were travelling on your concession? Thanks
Regulations outside EU
We all know the EU Regulation 261/2004 is a major part of claiming back on flights delays. I was just wondering if there were any similar regulations outside of the EU that covered any non-EU to non-EU flights with non EU airlines that anyone knew about? Say for example Miami to New York using American Airlines. If this…
Flight Delay......
I'm a newbie so it might go wrong! I saw that you can claim for a delayed fligt over 3 hours on landing. Unfortunately it was 4 years ago, my sister booked it to Italy and have no details of the flights..... Do you need this info or just send the claim and hope for the best :think:
Is a NBA/LBA my next step?
Just a quick summary of what happened and what I have done so far. I'm 2012, I purchased tickets with KLM for my (now ex) boyfriend and myself to go to Lima. We boarded the plane and were left sitting on the tarmac for 3 hours before taking off. Halfway through the flight, we were advised there was a fuel shortage on the…
13 Hour delay
Hi, so I was on a flight that was delayed by just over 13 hours recently, someone said to claim for it, so I'm in the process of doing so. Ive used the resolver centre to send my initial letter to the airlines but over 2 weeks and I only received an Automatic reply stating they received it, nothing since then. Ive…
Compensation rejected
I put in a claim back in March 2014 for compensation which was rejected as the airline said it was not their fault. There was an issue with the plane. The flight was in 2008 so I put the original claim in within 6 years. I understand there is a new ruling that says technical faults are the airline's fault. I noticed it has…
help what to do next
Etihad Airways offered air miles for compensation for delayed flight + missing connecting flight We do not want to accept this are we entitled to cash compensation. The flight was going from Manchester to Singapore via Abu Dhabi. We had to wait full 24hrs for next flight to Singapore we were put up in a hotel. Missing full…
are Jet2 delaying. can anyone help ?
Hello anyone out there who can help I have been trying to claim through Revolver for a flight from Valencia to Stansted that was delayed by 3 hours 45 minutes I have reached the stage where I escalated the claim which is with Jet 2.com and did this on 20th October 2015 I received an email back from Jet2 to say if I wanted…
Norwegian Airlines Will Not Pay Verified Compensation Claim
Hi, I am looking advice as to what is the next step. We were delayed in August 2015 from Larnaca Cyprus to Gatwick for over seven hours. We were a family of five with three young children and revived no Information or updates during the delay. The Cyprus Government took on the case as the CCA only handle cases departing…
My battle with Thomas Cook
I was delayed by almost 9 hours on a Thomas Cook flight 5 years ago when they didn't have a plane to take us back to Manchester from Kos.. I wrote to complain straight away but they denied they were at fault . I complained to the CAA who said I had a claim but as we were delayed in Kos they had to deal with the complaint…
Flight cancellation
On 10th June 2015 my spouse and I had a Swiss Air flight from Birmingham cancelled, resulting in a delay in arrival at Zurich of some 11 hours, after being re-routed via Brussels, and missing the first day of our 6 day holiday, including evening meal. The airline refused the statutory compensation citing a "technical…

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Flight delay compensation

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