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T C just paid out
in 2012 i had a long delay 8 hour on a TC flight been trying on and off since then but all emails ignored by T C,,, used Resolver and had an offer off £600 in vouchers ,, but all emails for a cash pay out ignored,,, so this week issued a small claims against them ,,, within a day or two recived £600 paid in my account,,,…
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Delayed BA/AA flight
Last year our flight from Chicago to London Heathrow arrived over three hours late. The flight was with American Airlines arranged through British Airways. I still have the boarding pass and other relevant information. I have been in touch with BA and AA to do no more than register my displeasure but both airlines have…
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Brussells Airlines delaying EU claim
Made a delay claim to Brussels Airline in September by post using EU forms, template, etc - just ignored. By email resubmitted and had acknowledged the claim by their customer services department in October. Since I have emailed them many times and advised occasionally that they will contact the claim department and…
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what country is the delay
need to use the resolver site , but not sure which country to tick? the flight was delayed at tenerife and was returning to manchester ,,, on the resolver site you have to pick who to complain too ,,, is it say thomas cook uk or thomas cook spain or is it not important?
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Flight been changed from Newcastle to manchester
Booked in October 2015, confirmation says flights from Newcastle to Egypt in a package holiday. Logged in to account today to update passport details to see the flight details are now Manchester which is a 3hr drive away. We had no notification at all of this and don't want to fly from Manchester, where do we stand as…
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Flight delay due to weather
My chartered flight from Miami to New York was cancelled due to the recent snow storm. American Airlines gave a free waiver, but it meant staying an additional two days with associated accommodation costs. Has anyone been able to claim money from a non EU airline because of flight cancellation due to the weather. Or should…
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Flight Delay Compensation Rejection from Air China
Hi! I'm seeking for some advice from the experts here. My parents were scheduled to take a 10pm flight from London to Beijing last August with Air China. They couldn't leave that night as they were told that the scheduled plane was still grounded in Beijing due to the storm there, and when there was no plane coming there…
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Flight Delay Compensation Rejection from KLM
Hi I'm hoping someone can help. My family were travelling from Glasgow, Scotland via Amsterdam to Portland, USA on Friday 9th October 2015 (last year) with KLM. The Glasgow departure at 6.05 in the morning was delayed for over an hour due to an operational problem, meaning we missed our connection at Amsterdam to Portland.…
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Turkish Airlines
Hi Fab MSE'ers :j I am working on a claim on behalf of a friend and need some advice. He flew to Dhaka via Istanbul from Heathrow with his wife and 6 month old baby in April 2015. The flight was late taking off from Heathrow (less than 3 hours) which meant that they missed the connecting flight at Istanbul and had to wait…
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No Boarding Pass... Now what...
:undecided:undecided - Ok this is the first time l've used a forum, so please be gentle....:) I am trying to make a claim through Thomas Cook for a delay on a return flight from Tunisia to Gatwick. The return plane was grounded and we had to wait for another plane to be sent over to bring us home. This was in Aug 2010. We…
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Success with Small Planet.
Holy Macaroni! They've paid up. I am truly gobsmacked. :D Perseverance is the name of the game. I wrote to them direct, emailed them, tweeted them, used the CAA and Resolver. The Resolver route wasn't the one that got resolution but it must have helped. Good luck everyone else. Jo.
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Success with United !!!!!!!!!!!!!!!
Well I cannot believe this. By chance I came across a mention of flight delay compensation, a few weeks ago and realised that my daughter's flight in August 2014 might qualify for consideration. First time that I have ever booked a longhaul full fare flight. Heathrow to Washington Dulles with United. 5 hour delay out of…
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Flight Compensation American Airlines
[FONT="]Hi….[/FONT] [FONT="]I have been using the Resolver system to pursue a claim for delayed flight compensation, in response to my last e-mail I received the following reply which I do not understand can anyone offer any advice.[/FONT] [FONT="]Many thanks[/FONT] [FONT="]Boroben[/FONT] [FONT="]Thanks…
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Flight delay compensation & travel insurance
If flight delay compensation is applied for with the operator and received, can you still claim for delayed flight through travel insurance in addition to this?