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My battle with Thomas Cook

edited 12 February 2016 at 10:12PM in Flight delay compensation
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Glenys_SimmindsGlenys_Simminds Forumite
1 Post
edited 12 February 2016 at 10:12PM in Flight delay compensation
I was delayed by almost 9 hours on a Thomas Cook flight 5 years ago when they didn't have a plane to take us back to Manchester from Kos.. I wrote to complain straight away but they denied they were at fault . I complained to the CAA who said I had a claim but as we were delayed in Kos they had to deal with the complaint in Greece. I have no argument with Kos airport as it was Thomas Cook who were at fault. Obviously I got no joy at all from Greece. I really don't know where to go from here. Any advice please? Thanks.

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