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Flight delay compensation

Archives for May 2015

flight delays
Dear All Dont know if im on write page .Me and my partner flew to brisbane in feb of this year.We boarded the emirates plane at manchester airport and after 20mins we were told by the captain we would be deiayed for 30 mins after 30mins the captain came on and said sorry for the delay but they were waiting for a part to…
best site for accurate flight time information?
delayed yesterday and can't seem to find info re flight depart/arrival time anywhere
Children/infant refund
Hi This is my first time on a forum - looking for advice We are entitled to claim for delayed flight from Antalya to Glasgow 12+hours, there was four of us on the flight - 2 adults and 2 kids - a 2 year old and an infant. My question is, is the compensation money per person? And what about the infant who was still delayed…
Enforcing rights if no refreshments etc provided
Going to claim for delayed flight with Germania for 4+ hour delay but I wondered what the position is if you don't get refreshments etc provided. Small regional Greek airport where no announcements were made, there was no airport staff to ask for advice re rights or complain to. Also couldnt get receipts
Anyone dealt with Germania?
just wondered before I submit claim
Newbie in need. Thomson Delay Compensation
Hi everyone New to MSE forums and in need of advice. My name is Jaime, last year my family and I were delayed for over 4hrs for our flight with Thomson from Sanford, Orlando to Manchester UK. We wrote to them to complain and compensation after reading about it on here but they have replied that they are not responsible due…
Monarch pay out
Just had confirmation from Monarch that they are paying compensation of £283 (400 euros) per person for our August 2010, 13 hour delay from Faro airport. There was 4 of us so £1132 to come by cheque. Used Martins pro-forma and then Monarch sent out their standard forms. Took a while so stick at it if you're making a claim.…
Taking easyJet to court
To cut a very long story short . Have gone through all the usual procedures/channels with easyJet refusing to pay compensation for a flight that was delayed for over 6 hours. Have referred case to CAA who have ruled in my favour . EasyJet still refusing to pay compo so have issued court proceedings against EasyJet . They…
Easyjet luggage delay claim
I'm sure this has been covered a fair few times before, but up to date info/advice on these matters is always handy. Easyjet left my luggage at Gatwick when on a business trip, and wasnt returned to me until the evening of the next day. As per their policy of up to £25 per compensation for every 24 hours you are affected,…
flight delay compensation.
I recently flew back from Rome with British Airways. Firstly I paid extra to change my flight (brought forward by 6 hours) due to a family event and paid an additional £182-00. The day before the flight I got a text from BA telling me my flight had been cancelled due to a fire at Rome airport. My flight was re-scheduled…
Monarch has paid out!
My claim dates back to 2011 when Monarch refused on the usual grounds of 'Extraordinary circumstances'. As I had no experience in the airline industry, I found a 'no win, no fee' firm of solicitors (Bott & Co) who have just paid £447 into my bank account. Result!:T I have left a smug reply on Monarch's Facebook page as…
Can I claim for 2 passengers at same time - Regulation (EC) No 261/2004
I originally claimed under for compensation under this regulation directly with Jet2.com - the claim was for myself and my husband - we travelled together on the same booking. They rejected my claim citing 'extraordinary circumstances' I then went to the CAA who referred my claim back to Jet2.com - they rejected it again…
Delay compensation - Is this extraordinary circumstance?
Hi I posted this in someone else's thread earlier but have just worked out how to post my own. Just wondering if anyone can offer help on if we are entitled to compensation for our delay as it's a strange situation and I can't find an answer to it. We were recently on a flight which was from Helsinki to London but got…
Airline won't pay me - THOS COOK ONLY
I have been awarded £595 compensation under the EU Regulations for a 12 hour delay in 2013, against Thomas Cook. They initially offered vouchers but I've informed them I required cash. They have acknowledged this and I've given them my BACS details. That was on 8th April. They've still not transferred the money to my…
United Airlines Delay
Hi I was delayed in Columbus Ohio on United airlines flight Columbus to Newark 2 weeks ago, the flight was delayed due to mechanical issues, this meant we would miss out united connection from newark to glasgow. The flight after many delayed notices was cancelled and rescheduled for the following day. United put us up at…
p & o delay
I was due to go on a 14 night cruise with P & O on Friday. However, I was called late last night to say this trip would be delayed due to a 'technical issue'. I will now travel on Sunday, two days later for 12 nights instead of 14. They offered a discount of the total price of the cruise of 15% and a 10% discount if i…
HMPO Passport damage compensation
So we were turned away at the airport in April due to my 'damaged passport' that we later found out had been accidentally damaged at the passport office when I sent off for my sons first passport last year. So we have lost out on our family holiday due to the passport office. Anyone know how I can get a letter from the…
TAP strike action
My TAP flight today from Manchester to Lisbon was cancelled due to pilot strike. I know industrial action is counted as an exceptional circumstance, therefore compensation will not be given. However, TAP have behaved extremely poorly. They knew about the industrial action, yet refused to cancel the flight until 3 hours…
Avro monarch and BD flight prefix
We bought flights to Kefalonia via monarch Avro website and they sold us seats on flights with BD flight prefix. Bmi britush midland?? Flight was delayed and we were put on a Thompson holiday flight instead by groundstaff, suffering a delay and Monarch reject our claim and advise us to contact airline and we think airline…

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Flight delay compensation

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