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Average electric and gas consumption
Hi all, moved recently and taken some meter readings after the first few months. Just want a bit of a sense check on whether we are using a lot more than normal or not. Electric is coming up to around 380 units per month and gas at around 150 units a month.
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Boiler / insulation grant - can anyone help with this please?
Hello, I’d be grateful for some advice here please as I’d like to know if this sounds right to you. Gran is 95 years old, lives alone. Has an old gas boiler - 30 years old at least. Bills are high - she’s a high user and the boiler probably inefficient. She has full depth loft insulation and full cavity wall insulation…
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AVRO owe me £288, been waiting six months.
Hi, I have been waiting for AVRO ENERGY to settle my final bill but keep hitting a brick wall with both AVRO and OCTOPUS ENERGY . My account shows that I am owed £288 but despite making numerous enquiries I cannot seem to get anywhere and get passed from pillar to post. I know for a fact that at least ten of my neighbours…
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Annual KwH Usage in all electric flat?
Hello! I'm trying to get my head around what to expect after the hike in energy prices were announced. We moved into an all electric flat in October. End of January we got the first bill covering October to January (99 days according to the bill) In this time we used ~1900 kwH of electricity According to the bill, our…
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Tariffs double what I am paying now?
Hi - Of course like everyone else I’m aware that the price cap went up by 54% according to the news. However if I request from my supplier what are the available tariffs right now, all of the available tariffs are almost double what I am paying now rather than just 54% more. Is this what I can expect - to be paying double…
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Current price cap rates for Electricity
Could anyone tell me what the current price cap rate is for electricity in the Chester, North West region, please. Or where to find the details. I think my energy provider is charging slightly more than they should but wish to check facts before I challenge them. Any help or guidance appreciated.
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Electric Boiler - Small garden house
HI All Building a little Granny Annex in my back garden. Nothing very big. Open plan kitchen/living room, bedroom with ensuite. The build is a total turn key. I am concerned with the hot/water heating system. It is a Potterton Gold 6kW. Since electric is my only option, is this a good model or is there another model…
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Heating for the future - do I need to start saving now? Heat Pumps?
I live in a semi-detached Victorian 3 bed. I find my home warm but realistically I don't think it would be well insulated enough for a heat pump to work (we have secondary glazing, solid walls, insulation in the roof). I've been looking at what we would need to do for a heat pump to work and it looks like we'd need to…
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Help regarding price cap
I have been offered flexible deal with Shell. SC 25.08, UR 20.59 electric, and 26.11 SC,UR 4.05 gas. The new price cap is 45.34 SC, UR 28.34 electric and 27.22SC and UR 7.37. Why are they offering flexible for 20 SC under the price cap electric. And 8 UR under the price cap. Is this deal too good to be true or am I reading…
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Cost question Gas fire V Central heating.
I have a 23kwh Combi Boiler supplying 4 radiators. I also have a gas fire in the lounge which I rarely use but with recent events and after a conversation with a neighbour I said I would endeavour to find out the cost of using it. The fire is a Baxi Kingston 2 classic. Would I be correct in thinking that it will use 6.16kw…
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Can't get Neon Reef refund
Switched over to British Gas at start of December after being told Neon Reef had gone bust, still no sign of the hundred odd quid Neon Reef owe me for my account being in credit. Raised this with British Gas about a fortnight ago and was told they are still waiting for the final bill from Neon Reef so that they can refund…
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Background energy usage high
I've just got an energy bill for November, December and January and it's nearly £2000. I've read the meters and they had estimated them massively wrong, electricity over and gas under, but this only brought it down to £1500 which is very high for 3 months even in the winter and over Christmas. It's nearly £15 a day! I've…
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Octopus Exclusive 12 month fixed tariff ending 24th March 22
Hi, I'm currently on the above tariff wich ends 24th March. Current useage: Electricity - 3,119kWh/YearGas - 9,059kWh/Year Unit ratesElectricity: 16.08p per kWh Gas: 2.66p per kWh Standing charges Electricity: 22.72p per day Gas: 21.00p per day This ends on 24th March 22. Currently paying £80.05/Month and in credit.…
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SSE to OVO - outsourcing call centres abroad?
I've been an SSE customer for many years and a bit perturbed that OVO have taken over. Not only because they're laying off staff in Perth and other Scottish centres but because I got a phone call this morning from what sounded like a foreign call centre from "SSE" trying to persuade me to arrange a date to install a new…
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Still no usage data 10 days after smart meter displayed
Hi, EDF installed a smart meter for my property 10 days ago. The In Home Display (IHD) has never showed any usage data. The technician seemed surprised when he did the installation. The IHD seems to be linked with the meter, as after a reset, time is displayed properly. The meter display (green LCD) is showing the correct…
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Moving to New Build - Energy Suppliers
Hi, I have tried to find guidance/advice for what do in my scenario but can't seem to find too much relevant. I am moving into a new build house at the end of this month.I currently stay in a flat with Bulb as my energy supplier. I had initially planned to continue with bulb before they went bust but this doesn't seem like…
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Changing to EON next flex DD
I've been lax with my electric supplier for a few different reasons. I have been paying on receipt of bill for several years now. I've looked at paying DD but been put off as the price jumps up to a higher amount before committing. Now with energy prices set to rise significantly, I think I'd be better to set up the DD now…
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should i stay or should I go?
Hello all, the energy price cap is confusing me and I really don't know what to do. My price cap is due for renewal and I don't know whether to change or not - I know the advice says to stay put but my electricity is already off the fixed tariff and I am now £100 in debit after 2 months on normal tariff. My gas is due for…
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"Octopus GO" up 300%
Reported on another forum, someone just coming to the end of his present fixed term on Octopus GO (old tariff 13.96p/kWh day 5p/kWh night) has gone up to 40.99p per kWh day (290%) and 24.72p per kWh night (490%) That says to me Octopus don't want to maintain the Go tariff any more?
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To octopus from avro - still not migrated
Hi, Avro went bust two days before I was supposed to switch supply to them. I am still not fully migrated, Avro administrator still appears to have £285 of my money since it's not transferred to octopus account. I haven't had a bill in 4 months and octopus is not responding to my emails. Any ideas on how to escalate this…
