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Energy

Archives for October 2020

Options for Switching for Mother-in-Law on pre-payment Meter?
My mother-in-law had a stroke about 4 years ago which unfortunately left her with very limited speech. As a big Martin Lewis fan, I like to think I'm pretty savvy in terms of our own personal finances, but keeping on top of MIL's finances - particularly when she lives 2 hours away - is proving a bit more challenging. We've…
Recent lockdown affects Gas Installation businesses??
I watched Boris announcement of the lockdown and he said Manufacturing and Construction will remain open. What about businesses that install Gas Central Heating, will that be affected? I am worried as our house has no Central Heating and we are in the process of booking a date for the installation but not sure if this is…
Smart meter question
Hi, i have tried searching for this but found nothing, this is the only place i can think to ask. i have a smart meter for my electric supply, this was fitted several suppliers ago. i have just recently changed again and noticed that my consumption has risen to more than usual, (there could be other explanation for this,…
KWh verses standing charge?
Can someone tell me which is the most important on getting a good deal on Gas & Elec - cost for kWh or daily standing charge?
FIT payments after TONIK
I have a Tonik account for both supply and FIT. Never had any problems with them at all, all very prompt and helpful. So now I am forced to move albeit probably temporarily to Scottish Power who have come back with a increased level of Standing charge and Rates for both Gas and Electric with their Basic Enrgey V2 Tariff. I…
Faulty gas meter and being transfered to different supplier resulting in estimated bill dispute.
Hi, I have landed in a bit grey area so it's a bit long to explain and ask my question. I have researched quite a bit but cannot find clear answer. Hope someone here can help. My last actual meter reading 4400 (we submitted and was validated) was on February and we were automatically transferred from isupply to EDF on May…
Avro Energy taking money after final bill
Hi all. So I was with Avro energy and swapped supplier to someone else in August. You can never get through on the phone as they are such a small operation seemingly, and using COVID as an excuse not to answer any calls, no matter what option you choose. I had my final bill for £75.90 which came out on 17/10. I never…
Meter mix up
I live on a new estate. The company we purchased the property had British Gas. We swapped to Scotiah power in October 2019 and came to realise our meter was not registered correctly and that another property is also registered to our property meter. I have had an ongoing complaint with Scotiah power to get this rectified…
Need help - Gas cooker with oven has stopped working - No gas flow?
I appreciate any help you guys can give. We have a Smeg cooker with large oven. Has been working well for many years. Cooked with it last night. This morning tried cooking on the gas hob - No gas flow noted. The clicking/lighter bit is working fine. The clock/dials are all lighting up and the part is working as normal. I…
Government boiler upgrade
I applied for the government replacement boiler as mine is 37 years old. Two suppliers told me that I can’t have it as I had to have loft insulation and wall insulation too, which I already have. I wasn’t aware this was part of the government scheme, does anyone know if that’s true? Thankyou
Smart meter problems!!
I wonder if other people have had problems with the display monitor not connecting to their internet and therefore not providing usage information.
Default Notice - Scottish Power
Hello All, Trying to understand my rights on a default notice, which I believe is potentially an error. I moved into this a property at the end of 2018 and till Aug 2019 I had not received any energy bills. At this point, there was a hand delivered debt collection notice in my PO Box. I was surprised that it had escalated…
EON smart meter
Had a letter today from EON who supply our electric and gas. The letter says it wants to instal smart meters as part of a "government led national upgrade". Has anyone else had one of these letters?The main thing worrying me, is that we are in the middle of a pandemic, we are isolating as much as possible and they reckon…
EON Scam 0203 960 3080
I've just been rung on a 0203 960 3030 number by some foreign chap saying he was from EON and my contact is coming to an end. He kept quoting my business name, my name and my partners name (all available through Companies house) wanting to send me documents and speak to the authorised person (Me!). He got quite angry when…
EON and EON Next
Are they the same? Ie if someone wants to change from a certain supplier to EON for electric, but are npower for gas, would they end up under the same supplier once the npower account is transferred to EON next? or would they apply to EON Next?
2nd Gen Smart Meters in Ryedale, North Yorks.
I'm thinking of an electric or PHEV vehicle, as well as thermal/battery storage for my house. But, I need access to a modern smart electricity tariff for it to work out financially. I know some suppliers offer very cheap rates of electricity during the small hours of the morning, or the ability to use the car batteries to…
Utilita to pay £500,000 for overcharging its customers - MSE News
Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers... Read the full story: 'Utilita to pay £500,000 for overcharging its customers' Click reply below to discuss. If you haven’t already, join the forum to reply.
Bills from British Gas
I have recently switched my dad to a dual fuel tariff with GNE. He received final bills from both Scottish Power and British Gas which he expected and which he paid before the due date. He received another bill for £91 from BG which I queried and they explained that this was due to bills being estimated. I asked was this…
Erroneous transfer cause
Hi all quick question what causes the erroneous transfer is it the wrong meter serial or wrong mpan/mpr. In my case I have correct morn(gas) but the meter is old replaced meter Showing as prepayment whereas Ive credit now. Should my existing supplier sort this oit or is this going to be erroneous transfer ? Thanks
Oil radiator
Hi, do these burn juice much? I'm currently working in the sitting room and having to keep going into the hall to turn the heating on/off every 5 / 10 mins. I have an oil radiator which in the kitchen which I'm thinking of bringing in so I can simply turn off and on to save me having to keep going into the hall to reach…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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