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EON
I am in need of some advice please. My husband passed away three weeks ago from Motor Neurones Disease. Following his diagnosis in Dec 2018 we moved to a bungalow when his mobility deteriorated. At our old house we were with Eon for elec and gas and transferred them with us to the much smaller bungalow. Eon set my DD at…
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Bill from old supplier 2.5 years after switching
In Jan 2018 I switched gas & electricity supplier. In early march 2018 I last received correspondence from the old supplier stating they are working with new supplier to establish if there's any debt on old account - i.e. usage beyond the fixed rate bills I was paying. Today, 2.5 years later I've had a bill come through…
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New Meter
There is a cable for electric in my house but no meter. This happened before lockdown, the cable was renewed and they said another company would connect the meter, lockdown happened so meter, When I ring am either told that they don't do it or they can't come becasue of lockdown. The property has been empty for a while but…
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Tonik, where's my statement?
I haven't had a statement from Tonik since Dec 2019, I have emailed on numerous occasions but have heard nothing back. Does anyone know what's happening with Tonik? Thanks
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Help in switching
Hi,We are on a fixed 18 month contract with Utility point which ends september.We had a flood in Feb, so we have not been living in there since but plan on moving back home this week. We have still payed the monthly DD payments due to needing electricity for humidifiers in the home. Basically now i do not know my proper…
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Additional Filter for Electric Vehicle Charging
As a member of the Cheap Energy Club and soon to be an Electric Vehicle owner, hopefully, I've found it difficult to gauge which suppliers it would be advantageous to consider, due to the likelihood of off peak vehicle charging. Is there an argument, bearing in mind, the increasing ownership of EVs for an additional filter…
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Switching from Eon - Smart Meter
Looking at options for parents to switch from EON but they have had a smart meter installed. They are currently on EON Energy Plan Would the fact that they have a Smart Meter prevent them from switching elsewhere - Igloo comes up as the top pick when analysed. Thanks in advance for any help
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Together Energy
Hi Martin, I have been with together energy nearly 2 years and have never got a bill. I have called them numerous times and been on hold today nearly 3 hours they are saying that there is a problem with their billing system and I am trying to leave , I don't know what I owe if I am in credit or debit. I have called again…
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Issue with E.ON Energy cancelling my agreement
I am self-employed and suffering income loss due the pandemic. I qualify for all Govt support, like Universal Credit and SEISS. I have just sorted out a major issue with HSBC (with help on here) and within a week I now have issues with EON and my stress levels are through the roof again. I am paying off 3k in EON debt and…
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Electricity wayleave agreement
I recently contacted SSE regarding wayleave payments relating to my property. They came back with £150.04 for a 15 year agreement. It all seems very straight forward but I assume it means they can install/modify/access/etc any underground or overhead electrical equipment they wish. Is there a significant risk to signing…
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From Nest to Hive or Tado?
Need some advise on best way to go about my heating control setup in home. I have nest v3 currently which controls heating and hot water in the house. We are doing some renovations and will have a wet underfloor heating system installed in 2 areas - each with its separate temperature control. I understand with nest it is…
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Help with British gas' billing
I have been with British gas since i moved into my property in December 19. I've been paying my bills by direct debit every 11th of the month , however they are saying my next quarterly bill is due on 16th june, but i pay monthly, I've questioned this but they keep telling me my quarterly bill is due on the 16th and i get…
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Problems with electricity at house purchase
I exchanged on a house last week and still don't have electricity. The property was a rentel before my purchase and has a liberty secure 100 installed (no idea on gas as yet). I'm wanting electricity for power tools etc while doing some work on the house. The meter told it was suppled by Ovo so I phoned them and was told…
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Help
Hi. So I’ll try and keep this brief. I had a property with my ex and energy supplier was Scottish power. We had a smart meter. Both worked so turned of non eesential electricals. We split up and I received an email asking for payment for 552.74. I only stayed in property from September to January and most we spent on…
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I asked for E.ON to investigate why in one month my bill was £375
We moved into ower new home Jan 19 we found out through checks on the property that the electrics were tampered with that the the previous owner had done some electrics in the kitchen which kept tripping the main switch box so he tampered with the trip to stop it from tripping which was a massive health and safety risk the…
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Nibe Exhaust air heat pump help
I moved into a new build one bed flat two weeks ago. I have a NIBE F370. I have spent a lot of time reading the manual and watching videos on this, yet it is still very difficult to understand. These heat pumps have a bad reputation and I'm looking for the most efficient way to set these. 1. I just set it to manual which…
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E.ON website non user-friendly unable to find information on tariffs that makes any sense
Good afternoon I've had issues with E.ON I find it very difficult to use their website and I am unable to find any information on v35 tariff they advised me to go on and I'm locked inn and then a couple of months later I found out i am £157 in debt and they did not notify me on any issues or advise me on any help is this…
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Economy 7 - Hot water not working
We had no hot water in the morning so we replaced the lower immersion heater with a new one. The old one we removed was burnt by the screw. However, with the new one the water is still not hot. When I use the booster switch I get hot water but its expensive. Please can anyone help. Thanks
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Query about energy credit refund.
My query is regarding getting refund of credit from Utilita (I am a former customer of Eversmart energy) I was a customer of Eversmart energy (for Electricity) until 18/05/2019 and I had provided them all readings till the end. I was never given the final bill or statement of what i need to pay or what will be refunded to…
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PCC Ltd underground electric cables
Hi, Been living in our own house for nearly 4 years. Had a letter from PCC regarding rent for underground cables that cross our garden. They wish to pay £150 for 15 years. Is this about right or should I check with electricity board / perhaps check its not too low? thanks
