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Utility Point the same as Avro?
I started to transfer my energy supplier from Bulb to Avro. I have received a Direct Debit form from Utility Point using the same way of miss-spelling my name as Avro. What's going on?
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Getting the best energy deal as first time user
Ok so at 54 yes I’ve had energy suppliers before. But after divorce and getting my first house alone how do I ensure I’ve got the best Gas and Electricity deal without any usage history.
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Supplier Switching, Misleading? Savings? Really.
Can you tell me if I am being mislead by U Switch and Compare the meerpuss? After giving all the correct details regarding my current supplier, usage and tariff I'm told I will save £536.70 if I change this other provider. Is my math correct? The supplier I'm told I should choose because it will be £536.70 cheaper rates…
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Moving into a home with an economy meter
Hi all, I will be moving into a home which has an economy (7? i think) meter. There are no storage heaters nor would we be running the washing machine over night. I've never had any experience with these meters so unsure if an economy tariff would end up more expensive for me. We are both FTB after living with parents so…
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British Gas Email
Received an email today from British Gas telling me how well they're doing during the current lock down and exhorting me to check that I'm on the best tariff. I followed through the process and what do you know? The cheapest quote they gave me was £212.97 MORE per annum than I currently pay them. Didn't they do well!
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Scottish Power
Has anyone got any experience dealing with Scottish power recently? We have a bungalow which is unoccupied and keep sending meter readings and they keep sending us texts containing large amounts for a new monthly bill. But, when logging on to their application we cannot view any details of the bill, the only option is to…
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Small Charity Electricity bill
This discussion was created from comments split from: My British Gas electric bill has tripled for no reason.
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Switching Compensation?
Both my gas and electricity were due to switch from Bulb to British Gas X on 10th April. I submitted an opening electricity reading to British Gas X on 5th April, but the system wouldn't let me submit a gas reading. I then received an e-mail the next day to say; "We’ve completed checks on your gas meter and found it isn’t…
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Eversmart / Utilita
When Eversmart ceased trading last year 2019 I was moved to utilita. I soon realised that utilita were useless and expensive so moved on to another supplier - Feb '20 I settled my final bill with them and am no longer a customer. Today I received a bill from utilita for money I owed Eversmart. No proof that I owe this…
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High bills
I have been with E on since moving in to our new home in the last 18th months I have paid out almost £2800 for a 3 bedroom home I am at the end of my TETHER with them. They say my electric usage 4,800 a year, Gas 26,800 I have called them to sort it out , I had a smart meter put in which doesn't work,can you help me My…
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My British Gas electric bill has tripled for no reason
Since February my electric bill has shot up massively despite me using LESS electric. I don’t know what to do and when ever I call British Gas they say that’s what I’ve used so I have to pay it. I’ve not used any new appliances, there’s only me at home and I work fill time so the house is empty during the day. What do I…
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Unusually High Gas Bills
Hi guys, I hope you are all well. Just looking for a bit of advice if possible. We have been monitoring our gas and electricity bills over the last few months. We have just received our gas/electric bill from British Gas (Energy Plus Price Protection Green Jul 2020v2 is our tariff) for the 3 month period March to June for…
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Elec Prepayment meter broke COVID19
Hi. My neighbour had an electrical fault beginning of May 2020. North West Electricity come out and said; to fix my neighbours they have to turn my supply off. One hour later my supply was back on but my electric prepayment meter had a blank screen and wasn't working. Rang EON to be told its not an emergency as my electric…
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White Rose energy ,changed my contract and say i must pay exit fees if i leave ?
Hi , I have been with White Rose Energy for some years , i use them because i have a variable monthly direct debit with them and i send meter readings in each month and pay for enegy used monthly, Thats why i chose the company for my energy . I have had communications with them and they say they are changing to quarterly…
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Moved home and British Gas refused me a credit meter
I've recently bought a new property. When I moved in, there was a prepayment meter installed, which I intended to get swapped over ASAP. I usually paid £66 a month at my old home, and my bills on the meter were around £200! And I wasn't using any more, or any different appliances. It also used to show high usage, often,…
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Air / ground source heat pumps
I have 2 rental properties which require upgrading from old storage heaters. Neither are on mains gas. I thought my only options were oil or lpg or modern storage heaters, but someone has mentioned air or ground source heat pumps and explained that there is government funding over 7 years to fit these. My understanding is…
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new edf tarriff v5
i recently joined edf, currently on simply online one year fix jun21. todays mse email says a new v5 of this, available thru mse, should be better, but cant see how to compare - the mse engine offers me the one im on, not a v5, and edf say they dont have online specials on their system. i realise there’s a potential dual…
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Help British Gas Billing and Breaching my Data
Hello, I need help. British Gas has over charged me for gas and electric bills. I challenged them, they acknowledge one (gas) because they had condemned the gas boiler but was still charging me £288.00 for 6 weeks and reduced that bill to £57.00. Now I am struggling to sort out the electric bills of £378 for 6 weeks.…
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Strange goings-on with Ovo
About six years ago I recommended my married sister to swap her tariffs. She chose Ovo and has been satisfied ever since. This week she received her latest bill but it was addressed to her but had my name tacked on the end. I have not been a customer for several years. When she phoned them it seems that for some reason I…
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Cheaper tarliffs
Hello to all i have just found a green energy supplier which i think is a good deal not sure that you can get it in your area you will have to check with the supplier i like these people because you can actually talk to them on the phone, you are not just stuck with a web chat, not sure if i should disclose the information…
