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Cheap Energy Club accuracy
I am paying £420 pa to my current supplier (and in credit of £100 with winter to come) but CEA states I am paying £464 so I am beginning to doubt the accuracy of it's figures for other suppliers plans when deciding whether to switch or not. I can't see a link of how to contact them to get an explanation, is there one?
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could I run a utilities swap drop-in?
Just spent the afternoon with a visually impaired friend after learning that she had never changed energy supplier and couldn't even tell me what she paid per month. I signed her up to the mse Cheap Energy Club, swapped supplier and saved £350 and am going back this weekend to help her apply for the Warm Home Discount. It…
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Green Deal Plans
Hi, first post, so hope I have the right place. Thank you go anyone who cares enough to read this. I was approached in 2015 by a company called Green Hut Energy, offering green deal home improvements. At the time, my dual fuel bill was £100, and we had a really old back boiler that was nearing the end of its life, so asked…
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Cheap Energy Club: One supplier results
Hi, I've used the Cheap Energy Club for a number of years (both during my contracts to see when I'd be better off switching but also when it comes round to the end of my contract). This year when I've checked all my details are up to date and searched for comparison, the results have just been one page of Scottish Power…
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Switch Energy Supplier Without Smart Meter
Is anyone aware of any of the larger / more established energy companies having any competitive tarriffs for people that don't want smart meters? I really don't want to 'upgrade' my perfectly fine and accessible old style meters which I read every month without fail and send readings to Shell Energy who I am currently…
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NP - Smart 1st Gen - gas meter not working
Recently noticed on the display module, only the electric usage was showing i.e. if the central heating was on no anti-clockwise blue band lit up. Rang NPower to let them know, they arranged for an engineer to come down and check it out about a week later. He makes a comment about a 'dead battery' and maybe change a unit…
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Should I abort change from British Gas
I was in the process of changing from British Gas to Pure Planet. In fact PP have just asked for initial meter readings. With the new BG offer should I stay with them? Or is PP likely to be little different in price (and no early switch fee)? BG looks like fixed deal, PP is I think a variable.
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Octopus statements: annual consumption forecasts
Straight a way, this is not a moan. I send them my meter readings monthly, and on each of the statements received in return gives a forecast of projected annual consumption. I, however, have failed to fathom how the forecast figures are calculated. Using the consumption estimates at the time of joining, for instance, with…
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New BG customer, can I move to new BG deal already
I moved from Eon to British Gas Plus Protection Green Sep 2020v2 in September. I've paid my first direct debit payment to BG and from tomorrow can set up my existing smart meters with them. Can I switch to the current best BG tariff (Energy & boiler cover Green Nov 2020v4) despite MSE still showing the original switch as…
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Leak from water possibly caused rising damp in house
Hi, I wondered if anyone else has previously trodden this path and can offer me some advice / guidance? Southern Water have admitted to a leak outside my property and refunded me over £500 as despite me being billed for the water it was their leak however i think it has caused rising damp in my property as the issue wasn't…
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Economy 7 Smart Meter on Wrong Switching Times!!
Good morning, This is a strange situation to complain about!! We have recently changed supplier from Utilita to E. We have a smart prepayment economy 7 meter with storage heaters which worked fine with Utilita. The problem is the switching times/rates. Our cheap rate is from 06:17am until 11:17pm and day rate is 11:17pm…
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New British Gas deal - do existing customers pay exit fees?
The weekly email this week includes a new deal which is a market leader. I’m currently with BG having signed up in June to a one year fix which has £30 exit fees per fuel. Does anyone know if I would have to pay exit fees to switch to the new deal? That would wipe out most of my projected savings if so, but if not,…
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British Gas - Final Bill and Payment Plan
Hi guys I recently moved house and for the past 11 years have been with British Gas and been paying my gas and electric by monthly standing order. In July they wanted to increase my monthly payments by an extra £200 per month which meant I would have been paying £400 a month. My bills have been extremely high for the past…
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Just switched away from Octopus energy
About a month ago I switched from Octopus to Igloo (electric only). It all seemed fine, but now I’ve had a final bill from Octopus saying it’s £414. My monthly dd was set by them at £69. Which seemed about right for our usage. I’ve looked at the bills and statements and they don’t make much sense, how they work them out.…
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Outfox tariff not showing for Cheap Energy Club
I am with Outfox and want to do a comparison with Cheap Energy Club. Currently on Zapp September tariff which is not showing as a tariff option in the drop down. How can I do a comparison when this does not show can anyone help?
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Mess up with energy supplier and getting debt collector letters
Hi, looking for some advice here please! I started receiving letters from Octopus Energy addressed to The Occupier in August, I assumed they were promotional and didn’t open them. Big mistake! I decided to open one from AIC debt collectors (again, addressed to The Occupier) and was stunned to see they are chasing a debt of…
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Toto > EDF Grab
I was a Toto customer and had started to move away before they ceased trading. Toto confirmed the loss and new supplier confirmed the transfer would proceed and I am due to go live with them in the next week. Now over the weekend I got an email from EDF who appear to be trying to grab my account. This seems to be contrary…
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High Gas Usage?
Hello ... my first post so please don't be too harsh :) I moved home just over a year ago (August 2018) and my gas usage seems to be a lot higher than in my last place, both 3 bed houses although the current one is detached rather than a semi like the last one and the shower runs off the boiler rather than being electric.…
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Any No-Standing Charge Gas Only suppliers left?
Are there any suppliers left who will supply Gas only on a no-standing charge tariff? I have very low gas usage (c. 1 unit per quarter) and am currently supplied by Ebico. However, they have just informed me that next year's tariff will introduce a minimum charge of £104 for Gas (compared to £0 that I pay at the moment). I…
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Gas Smart meter not working, and supplier will not support (EDF)
Hello, Wonder if anyone has any advice on this. Had 2 new meters installed a few years ago whilst with BG. They're the first generation, and frankly, about as much use as a chocolate teapot - because I changed suppliers they're completely dumb again. The gas one is now not showing anything on the display, and beeps all the…
