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British Gas
i am looking to change my Energy Supplier and through Martin's cheap energy club, considering British Gas. Can someone from BG assure me that if I opt for a Smart Meter, it will be smart meter 2 and compatible with other Providers? I have also been reading about free new boiler installation and wonder if I can get this…
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Scottish Power help please (again)
Hi guys, hope someone can give me some help with SP again. I moved into a flat with SP as the electricity provider (no gas). Before I moved I'd already initiated a switch to Bulb. This flat has a key meter and I admit, because of this, I didn't take all readings as I normally would. So, we moved in on 30/9. The previous…
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Youtility vs. Wonderbill
Hello, I came across these two apps/services to track your bills and switch to better deals.* Youtility * Wonderbill (sorry, cannot add links as I am a new user to the forum) Could not find an article on the web comparing them both in what regards their pros and cons. Anyone using or used these? How was your experience?…
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shell energy reveiw
They don't answer e mail so you have to spend hours on the phone to them waiting which costs a fortune. When attempting to arrange for the free gas safety check we are entitled to Shell Energy secretly turned it into an appointment to install a smart meter which we knew nothing about, had not requested nor consented to.…
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EDF Smart meters
Hello I'm looking for advice from any on the forum who had EDF smart meters installed. Your information might help me make a decision. I have been with EDF around 8 years now and mainly received good service: their customer service (IME) is really good, great website with a good chatline. In fact, the only annoyance is…
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Wanting to switch from bulb, but who to choose
According to all comparison sites I can save up to £192 if I swap over, but what a minefield to choose a company who isn't going to end up as bad as the chat on here reflects or reading the complaints on their FB pages. I have semi smart smets2 and solar power EON is the best saving Used to be with Scottish Power before…
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Advice on Scottish Power
Hi all, I'm new to MSE so I apologise if this is in the wrong thread. I'm looking for some advice on where to go or what to do next with regards to my energy supplier ScottishPower. I'll try to keep it brief whilst providing as much information as I can (sorry) Up until January 2018 all was well with my gas & electricity…
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Storage Heater Help
I moved into my two bed flat with my son just over a year ago. After realising I wasn't getting an electricity bill and not paying anything in the first few weeks it was finally sorted out and I started my direct debit. Things were going fine until I realised what I had chosen for my direct debit wasn't going to be enough…
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Energy Ombudsman Not Implementing Remedies
Anyone know what to do in this situation? I found a faq on the ombudsman's site that says something like let us know if the company hasn't implemented the remedies which it says can be done by logging into your case. I did that and it said the case is "closed - resolved". Another tick for the ombudsman whereas in fact not…
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To Nest or Not To Nest
Having suffered a dodgy boiler for the last year, we are finally biting the bullet and having it replaced. Our plumber has suggested that we get Nest installed at the same time. My initial reaction was a resounding 'No'. Whilst not a complete technophobe, I don't like technology for the sake of technology, or things that…
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Energy switch
I've started the process of switching my energy supply to Pure Planet through Money Savings Cheap Energy. It's a nightmare. I would cancel as I'm within the 14 days, but there are no contact details other than through the App they insist on using. The trouble is I can't get the App to work, so I'm stuck. I can neither give…
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Solarplicity - Toto Advice please
Just after some advice if possible please. Not too sure where to go with this. We took out our energy with Solarplicity back in April through the energy club. At the end of July we were transferred over to Toto energy who went bust 8 weeks later. After we transferred to Toto I logged into Solarplicity to see we owed them…
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MSE Switch does not match tariff rates given
Hello forum, Can you help me? I’ve switched on MSE to British Gas Energy Plus Boiler Green and now I’m on the British Gas App I can see that the tariff I’m on is indeed named the same one as I switched to but the Gas / Electricity rates and the standing charge are not the same (they are higher) than the tariff quoted on…
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Octopus Energy unavailable for 3 weeks??
My mum has been caught up in an switch nightmare. Applied to switch gas and electricity from Eon to Coop. She's just realised the electricity switch hasn't happened. Eon say Coop never applied for the switch even though Coop sent letters saying this would happen on 5th august. Coop say they cannot help me because Octopus…
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Wrong Gas Meter=Wrong Readings
I have raised a complaint with BG, on behalf of my daughter, as a gas statement they have raised is totally inaccurate. Part of this statement says that the gas meter was changed (to the one that has always been there!) and quoting another meter number which they appear to have been billing on. My question is how do I find…
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business electricity
Hi. I saw Martin on GMB this morning saying possibly savings re british gas. Does this include business tariffs ? I have tried to update my details on the energy page but they don't appear to have the category I am on. We are a small business and are currently on a fixed price energy plan ending 30sep 2020. Also I can’t…
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Does Boiler Breakdown Mean Breakdown?
Hello, We have had boiler breakdown cover with SSE for over 2 years. We have recently had the boiler serviced. The engineer has reported that some components are getting close to failing. For example, a couple of leaking hoses and a malfunctioning gas valve. I can't determine from the policy wording whether or not we are…
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Unable to switch on CEC after cancellation
Hi guys, I started an energy switch last week to British Gas. Since then they've released an even cheaper tariff. As I was within the cool off period, I cancelled the switch with British Gas but now I'm unable to switch again via the Cheap Energy Clubwebsite. What do I need to do to switch supplier again. Thank you
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I received a bill 10 months after switching - should I pay
Hi All, I'm looking for some advice on a bill I received from Angelic energy last week. I switched from them at the end of last year and believed everything was settled only to be surprised by a final demand to pay an amount they believe is unpaid. The problem I have is that is it is based on an estimated reading for both…
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British Gas new tariff Green Nov2020v4
Hi, My MSE Cheap Energy Club search for a new cheap energy supplier came up with the British Gas Energy & Boiler Cover Green Nov 2020v4 tariff - this represented a great £486 saving. I clicked through on the switch request and added my details but when I confirmed the switch it said there had been a problem and to try…
