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£340/month electricity DD
My elderly mother in law has had her DD upped to £340/month just for electricity. For context she lives on her own in a 2 bed flat with 3 electric radiators. She had been paying £113/month but when the meter got read for the first time (Oct 19) since she moved in in Dec 2017 her new monthly amount went up to cover the…
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Best time to move supplier
Hi All, just a bit of advice please. My deal comes to an end on the 31 December. I know if I move within 49 days I should not be charged a early exit fee, however when would be the earliest time I could start the transfer?
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Immersion Heater Issue in Rented Property
Hello all, I am currently living in a rented 1-bed flat that has an immersion heater that is a ThermaQ Evocyl Horizontal Direct with a 180L capacity. It is controlled by an Economy 7 panel and therefore set to come on between 00:00 and 07:00. I have noticed that if I need hot water during these hours that it is actively…
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Moving my electricity meter
Hi I'm having some work done in my property, and I need to move my electricity meter. I know that an electrician is not allowed to do this, but my question is, do I contact Norweb (there's a Norweb sticker on the meter), or do I contact my electricity supplier, British Gas? I'm currently having trouble getting hold of…
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Want to switch with NO smart meter
Been doing the usual comparisions to try to find the best tariff. However, we haven't got, nor do we want, a Smart Meter. Anyone know of a good deal that comes without the meter as it seems all the good tariffs say you have to have one.
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Energy Switch Problem
Hi, I used the site to switch energy supplier in September from Ovo to Yorkshire Energy. The switch for both gas and electricity took place on the 5th September based on final readings given by myself and Ovo (as I have an Ovo Smartmeter) which match. I was on an Economy 7 tariff with Ovo and stayed on Economy 7 with YE…
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Grant for boiler help
Hi My 40 year old central heating system has packed in We gather that we come under the free boiler grant Would that also cover for the radiators etc Who do we contact , council or one of the online services ,which i worry about regards Beatrice
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New energy supplier. Not sure what to do about reporting the metre reading
I've recently moved into a rented flat. We setup our energy supplier which came with various problems, but nevermind it's all sorted now. It's been about a month and a half since we moved in now and the supplier is asking for a reading what the metre States. I have the meter reading for the day when we moved in. Should I…
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A Scottish Power switch horror story
Hi everyone, Just wanted some advice on how to deal with the following situation. Would really appreciate some help as I am quite frustrated by this point. I'll try to keep it short, but this has been going on for the past 6 months and is yet to be resolved. The story: April 2019 I changed (rented) flats and started…
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electric meter fire
friend of mine had her meter catch fire which made her flat (COUNCIL) uninhabital this happened in july2019, she is now in temp accommodation which is at least two miles away and does not allow her to keep her pets there,she has children who now have a longer trek to school and she has to walk to work 2 miles as she is a…
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Plans to charge 23% VAT and 13.5% VAT on elec, gas, coal etc in Boris's Brexit deal?
According to these guys: "....it is proposed that the VAT base and VAT rates in Northern Ireland could be amended, to be aligned with the VAT system in Ireland. This would maintain a level playing field.” In effect, this would mean that energy prices in particular are set to soar, with Northern Irish households having to…
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Energy Switch Complaint
I am very disappointed with my experience in switching energy suppliers through the MSE Energy Club and also at the lack of response from MSE about the problem. Has anyone else had this experience and how did they resolve it? I did an energy/utilities switch through the Energy Club in September and it's still not been…
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Pre-heat drives me mad!
My combi gas boiler is an Ideal Isar and has an integral pre-heat facility for hot water. When the central heating is switched off during warmer months, the pre-heat fires up a few times a day. I totally get the logic for that. However, when the heating is constantly on in colder weather, the pre-heat comes on…
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Anti fracking energy companies
Hi Does anyone know of any companies other than Bulb? My friend is paying 20% more than the cheapest tariffs but will only switch to an anti fracking company. I've checked UP, Eco7, Green network and Green but they all have the 2% other in their energy mix. TIA
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SSE Swalec - False bills after moving out on pre-payment meters
I moved out of my house with SSE Swalec gas and electricity pre-payment meters. Phoned them on the day with meter readings. Meters were both in credit. Received bills 2 weeks later totalling £25 with no explanation of what for, just details of how to pay. Phoned them, they said "I guess you're calling about your bill, said…
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Smart meter resding jumped 600 units overnight
How accurate are smart meters? I just noticed yesterday after receiving my 6 monthly review and my payments are doubling that some of my readings dont look right. British gas have my smart meter reading taken on 30th October as 10812. When i took it yesterday it was reading 11422. Thats used 610 units in one day. My…
