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Can you switch too quickly?
I got my renewal notice, from Eon, on Saturday, and went straight to MSE and switched to SSe. My original contract is due to run to 26th March. SSe have said the switch will take place on 5th March thereby making me pay higher prices for 3 extra weeks. Should I cancel the switch and try again later, or should I be charged…
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Switching but got a bill based on expected usage. Best to submit an actual reading before switching?
Just bought a house - hooray! I'm still on the rolling contract the previous owner was on - booo. It's dual fuel, and they bill me based on expected usage currently. I called them: they said my tariff is ~£67/month. They could get me down to £62/mo over the phone - I said I'd shop around. I've paid a bill of £39 to Eon so…
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Best display for usage
I am currently with OVO, on a SECURE Smets 1 meter. Originally I had a small in-home display, but found the interface quite confusing. More recently I get a monthly email with usage figures and I can go to their website to see a daily breakdown of figures. I have been very impressed with that interface, and find it very…
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Third Party Suppliers
Can someone guide me please. We are with Scottish Power for dual fuel, in November we had smart meters installed by their third party installer. Things did not go to plan (being polite) and have complained as high as I can with Scottish Power. They say that I should complain directly to the third party supplier as the…
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Need a new boiler - want a combi boiler, but is a system boiler a better idea for us?
Hi, We need to replace our old Ideal Classic boiler as it's kettling on an almost daily basis. We have a 4 bed house with 2 bathrooms, though just 1 shower is ever used at a time. I'd like a combi boiler because: * It'd let us remove the water tank in the airing cupboard, and all of the stuff in the loft. * It'd greatly…
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Avro Energy
In September, I signed up to Avro Energy's "Simple and MSE Collective" an 18 month fixed price and £25 cashback. Thinking that the cashback was taking too long I checked and found that I was on a variable tariff (not fixed) and on enquiring with Avro was referred to MSE who cannot respond to individuals. My cotract with…
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Don't switch too quickly
I got my renewal reminder from Eon on Saturday, and went straight to MSE to get the best alternate, easy. Here's the bad news, by switching, from Eon to SSE quickly I'm in danger of paying the new, higher tariffs for three weeks more than I need to. My old contract ends on 26th March, but by switching early the new one may…
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EON On line account and large print paper bills
I'm a MSE forum newbie and looking to start becoming energy smart by opening an EON online account. When I checked the EON online FAQs it said I could opt for paper billing, but the T & Cs for opening an account said, "agree to online billing. Which is it? Can I open an online account and keep the larger print paper…
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Never ending account set up with Spark Energy
Hello, looking for some advise. We have moved to a new property (rented) in January. The estate agent has switched the property to a new supplier Spark Energy for both Gas and Electricity. Spark has sent us a welcome letter saying they start to supply us with Electricity from the 18 January and Gas 30 January. On 29…
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Total heating total control - not!!!
We currently have a prepayment meter with sse for electric which is on their total heating total control tariff. Our house is all electric with night storage heaters. I have just tried to change our meter from prepayment to a billable meter and been told my direct debit will be over £250 a month due to this tariff which is…
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Don't know my gas supplier
Half of this story is my own fault - first time having to deal with all of this so I missed out on some important things! I moved to a converted property (old building turned into townhouses) in June last year and right away changed my gas and electricity supplier. We never got a final bill from the old supplier despite…
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Future energy change of administrators?
Morning all, I’ve been fighting an alleged debt to the defunct k future energy with CDS collections and the administrators, RMS. I’ve been in regular contact with a lady at RMS but have heard nothing for a month. I sent a chaser today and got an email back, saying she wasn’t involved anymore and to contact CDS but they say…
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Npower becomes third big six supplier to hike bills after Ofgem's price cap rise - MSE News
Npower has become the third big six supplier to increase its energy prices to the maximum allowed under the new cap on standard variable tariffs - hitting customers with an average 10.3% price rise from 1 April...Read the full story: 'Npower becomes third big six supplier to hike bills after Ofgem's price cap rise' Click…
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Big Winter Switch - Green Energy Network concerns
Through the Winter Switch promotion on MSE we've applied to move over to Green Energy Network. Having done some further research I've found that they have a lot of truly awful feedback. Given that MSE champions value and customer service, and that GEN is being promoted in this switch, have commitments been made about…
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How much do you pay for energy?
Morning Gang, Myself and my partner recently purchased our first home. A small, but cosy, 2 bedroom maisonette. When we moved in, we switched to EDF due to comparison websites quoting us around £50 a month for duel fuel. We had expected that figure to change, as we know that it was an estimate and dependant on our actual…
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Warm Home discount and changing supplier
Im with NPower and want to change my electricity supplier via the MSE Cheap Energy club to take advantage of the cheaper deals but I'm due to get my Warm Home discount. I've seen on their website (and other energy supplier's websites) that you can't change until the discount has been applied. If you do, you have to apply…
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Swap advice
Done my details on the cheap energy club in which i am looking for a better deal and with the prices rising in April, a fixed one. Utility point which i have never heard of has come top,which is a 18 months fixed tariff with a £60 exit fee. EDF comes second with green network energy to follow. I am a bit wary of companies…
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Free Grants with E-on
what are peoples experiences on this? i am claiming income based JSA which is a qualifying benefit so ive put in for a grant for cavity wall insulation and I want to also talk to them about a new boiler as 2 of the controls on my old boiler are broken. do they try and get you to dip into your pocket or are these really…
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Massive gas & electric bill. Ofcom
wonder if anyone can give me advice please. Normally i have a dd of £200 per month for the above bill with the company unicom but today I went to my bank and they have take £3300 from my account. I called them and they said they money is theirs as I owe them this for the years bills as The £200 was an estimate. Where do I…
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Electric & gas bill!! Massive bill
Hi. I wonder if anyone can give me advice please. Normally i have a dd of £200 per month for the above bill with the company unicom but today I went to my bank and they have take £3300 from my account. I called them and they said they money is theirs as I owe them this for the years bills as The £200 was an estimate. Where…
