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Too much gas
Hi everyone, I need some advice please. I’m using 52000kwh approx of gas a year (actual readings!) and wondered if this is extremely excessive after checking several websites for average usage: 4 bed detached 1930’s house Imperial meter cu ft Loft insulation, could do with topping up Old boiler replaced 1 month ago but…
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Help! Huge fina; bill..
Summary: PFP Energy have sent a final bill of £762.59p - we disconnected with them to change suppliers back in June 2018. Very unclear how this has been calculared. The summary of previous bills shows this: 12 May 2018 - 13 June 2018 Bill Amount -> £48.96 -> Balance = £48.96 12 April 2018 - 11 May 2018 Bill Amount ->…
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EDF - 11 Months in and gas not set up
I got an online saver fix until March 2019 for both electricity & gas. The electricity was set up and switched pretty quick, but the gas is still stuck in the 'registration' stage. I'm paying the DD every month and am well in credit because they are not billing me for the gas. In December 2018 I was told via chat: " we are…
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SSE Energy, Changing Meters
Hi all, There is a multi-rate meter (with 3 different rates) installed in my flat. One weekday rate, one night/other times rate and a storage heating/hot water rate. I spoke to SSE around Christmas time and enquired about possibly getting an Economy 7 meter installed and at the time they said it was free. I’ve spoken to…
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SSE Energy, Changing Meters
Hi all, There is a multi-rate meter (with 3 different rates) installed in my flat. One weekday rate, one night/other times rate and a storage heating/hot water rate. I spoke to SSE around Christmas time and enquired about possibly getting an Economy 7 meter installed and at the time they said it was free. I’ve spoken to…
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estimated energy bills
So... The situation which is causing me a fuss is that I'm living in a 7 bedroom residence. My housemates hate me, and the bills have come through. They're trying to make me pay an extortionate amount for the gas and electric. I pay £70 and they pay ~£25 a piece. The reasoning is that I was the only one here for January…
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MSE Energy club no longer loads
I have been alerted by MSE Energy club that my tariff is no longer the cheapest option. When I follow the link and login to my account the page hangs endlessly with no tariffs showing. My status shows "switch in progress" when in fact the switch from Outfox to So Energy happened on the 21st of December.:mad:
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E7 Usage Questions
1 bed smallish flat with E7 heating. 1 elderly person living there. Been there almost 7 years. All electric plus washing machine and a dryer which are on about two to three times a week. Original supplier Scottish Power and paying £80 per month, when tariff ended they quoted £140 per month. Frequently got refunds in summer…
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E.on smart meter
HI All, I`m looking for some advice please. I had a smart meter installed 6th Feb and my electricity usage has gone through the roof. I usually average 120Kw per month based in the previous bills over the previous 6 months. These include ACTUAL meter readings and not my readings. However in the past 9 days the meter says…
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Utility point
Hi all. Just in the process of switching to these at a fixed 18 month tariff. It came up top on this site and savings and has anyone had problems with them or with them with no problems? I was told to stay well clear, but surely if Martin can put this on his site then they must be fine? Thanks Sorry meean utility point.
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Spark Energy ruining their customers
I have been paying my bills monthly (no direct debit) as they come in and was completely unaware of the fact that apparently I owe any money. Until one day I randomly scrolled through my spams and found an email from a debt collector. In that it said that I owe money to Spark Energy and I should pay this right away. I…
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Can anyone check my final SSE Bill?
Hi, I really can't make head nor tail of my final bill from SSE. I think the fact I had my regular quarterly bill and then my final bill within like 7-10 days. I'm wondering if anyone can take a look at them both for me if I can find a way of uploading them on here that is. Thanks in anticipation...:beer:
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Utilita Tariff Rates for ex Our Power customers?
Has anyone who has been an Our Power customer as I, who have had their energy supply taken over by Utilita Energy been advised as to their exact tariff rates in p/kWh All I’ve had is a letter advising me of the tariff name, that being “Smart Energy”, I have found rates on their website for the Smart Energy tariff but that…
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E.on - all tariffs compulsory smart meter except EnergyPlan
On checking the tariffs available on my online account I notice that all the tariffs - even the more expensive ones - except EnergyPlan (standard variable rate) now require you to agree to a smart meter if E.on can fit one. They were already charging a premium to avoid one but now that option is gone. I think this is very…
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SSE - How to pressurise customers into getting a Smart meter
Just received a letter from SSE stating that my current meters at the end of it’s lifetime and needs replacing with a smart meter.:rotfl: Nice try ;) Anybody getting the same letters?
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Spark Energy Final Bill
Hello All, Just looking for some quick advice on what I should do. We left Spark Energy this year to move to a cheaper supplier, they said our final bill will be with us within 35 days. I checked the exact date 35 days would be and they said 14/02 (yesterday). Unsurprisingly there was no final bill. When I called they said…
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Highest number of supplier changes?
Do I hold the record for the largest number of supplier changes in one year? I am just about to move to my 5th electricity supplier since February last year! Each time I only moved because I could save £100 or more. I was with: Outfox the market (but they suddenly increased my membersihip fee) Usio (But they went into…
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Sse Reduced DD
The fun during 1st year with Sse continues. Nice latest bill from 26th Oct to 2nd Feb Total electric used 351pounds Have been paying DD 81 pounds since early 2018 when I switched from SP. Eco 7 storage has been on -one heater and very limited 2k electric fan living room fire only during extreme cold conditions which hasn't…
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Boiler repair v replacement
Hi, I have an old (>10yr) Vokera combi boiler. It just had a service and I've been told it has a faulty expansion vessel. The engineer says my options are either a replacement at £460 including VAT and labour) or an external expansion vessel at £300 inc. VAT and labour). My question is would this be throwing good money…
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SSE - online billing not working correctly
Has anyone else ever experienced a problem with SSE where the online billing displays incorrect (and missing) information? Up until recently this has worked fine but as of today the billing totals are wrong. On speaking to customer service they describe it as a problem that will be resolved but having just done some…
