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Smart Meters mandatory on new fixed term deals
Has anyone else noticed that suppliers are making Smart Meters mandatory for some of the better energy fixing deals? I've just checked Ts and Cs on a few and frequently see something along the lines of: By switching to this tariff you are agreeing to be contacted by xyz company and where eligible have a smart meter…
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Can't change supplier Gas meter too big!
Currently supplied by EON. No problem except price! I am a large DOMESTIC user of gas and have a bigger gas meter than most. Everybody I have tried to change to has been unable to accept me because I have a large Gas meter!!! What is the sense behind this I ask? Surely it is against the law to refuse to supply energy to…
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OurPower went bust - is debit balance written off?
Hi guys, We've been with OurPower for a little over a year, and it took them over 6 months to set up our direct debit. When we finally realised that they hadn't been collecting our monthly energy payment, we had already clocked up around £800 of debt. We managed to set up a repayment scheme to get it paid off, and are down…
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EDF Energy becomes second UK supplier to announce 10 percent price rise
https://uk.reuters.com/article/uk-britain-energy-edf/edf-energy-to-raise-uk-energy-prices-by-10-pct-from-april-idUKKCN1Q11KI?il=0
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British Gas prepayment customers unable to top-up online due to IT issues - MSE News
Some British Gas customers with prepayment meters have been left unable to top-up their accounts online due to an IT issue...Read the full story: 'British Gas prepayment customers unable to top-up online due to IT issues' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Using a Electricity Bill Calculator
Hello I'm with solarplicity and my bill calculation is different to SC calculation. I also used electricitybillcalculator.com. Can anyone tell me if the EBC website is precise when calculating? Breakdown Units used 114 - Price per unit 0.1244 Amount of days 53 - Daily standing charge 0.1113 VAT @ 5%: £1.00 Total £21.08…
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most expensive Energy bill in 3 years - why!? help.
Got my g&e bill through today & seriously peeved. My current provider is first utility and I have been with them for over 3 years. I pay via variable direct debit therefore pay for my actual usage over the month as opposed to paying a set amount each month then being in credit or debt. I have a spreadsheet with bar chart…
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Switching today Question
Forgive me if this is a stupid question but today is the day I'm switching both Gas & Electricity for the first time ever! In the energy club I've chosen who I want as a new provider and are ready to click through the link which has a £25 cashback now I also know there are people with referral links on another area of the…
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British Gas Website Login Down
The British Gas Website has been down now for over 24 hours. This is the part of the website where customers log into their accounts. Anyone know what is going on? British gas are no giving information regarding a possible solution
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Switching energy suppliers
I’m on a standard tariff and want to know if it is worth changing suppliers whilst in the process of selling my home?
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First Utility
On Friday 8th February My daughter was" accosted" by a Sales Person representing First Utility in a branch of the COOP in Wakefield. She replied to his initial pitch of asking if she required to change her Utility Suppliers by saying she didn't want to as she had suppliers for these products as she was" homeless" the…
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Is the £25 Cashback a rip off?
Until early December 18 I had an account with One Select. They went out of business and I was switched to Together Energy. I was not happy with their tariff but had to wait until the switch was complete until I could switch. On Jan 26th 2019 I received an email from Together stating the switch was complete and that I was…
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EON Electricity - Massive bill hike
I am currently with EON in a 2 bedroom flat. We don't have any items or equipment that particularly uses a lot of electricity. We only have two TVs, a washing machine, a dishwasher (maybe used twice per month) and electric heating. We moved in about August 2018. My direct debit was set at £51 per month by direct debit.…
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Solar + Tesla Battery
Is there a calculator anywhere which will tell you potential energy savings if you have a PV solar system with a Tesla battery?
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Backbilling
Hi all I just received a bill from Green Star Energy for period 11th December 2017 - 17th January 2018. This is the first time they have issued it. Do the 'back billing' rules apply here? We switched to EDF when we moved into our house in December 2017 so I was of the understanding I wouldn't be due anything, however,…
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Scottish Power Tariffs
Good Afternoon, I'm currently trying to switch my ScottishPower tariff (Online Fixed Saver April 2019)via the MSE Cheap Energy Club to Super Saver April 2020 B3. However, when I check on the ScottishPower website this isn't available anymore. Is this for new customers to ScottishPower? The standing charges on the new…
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Horstmann E7 heater
Hi all! I'm new to the forum, just wondered if anyone could help with this issue. I just had a new Horstmann Electronic 7 control panel installed for my electric water heater (the last one blew!). It is working fine in terms of heating the water, but the 'off-peak' light is always on. I've been through their manual and…
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Octopus energy overcharging issues
I’m just after some advice here, as I want to know my rights with this problem. I joined Octopus in Dec 2017, from Bulb. I was happy with Bulb for the year I was with them but the Octopus deal seemed cheaper overall. I agreed a monthly tariff of £45 per month, which they also agreed. Within a month they wanted to put my…
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Npower - Erroneous Transfer
Hi, I am looking for some guidance. For over 20 years I have been with Npower and paid my dual fuel through direct debit. Back in August I had an email advising " Sorry you are leaving us " and cancelling my account and direct debit. As this was confusing I contacted them and was told my utilities have been transferred to…
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MSE News: E.on the first Big 6 supplier to hike energy bills following Ofgem's price cap rise
E.on has increased energy prices to the maximum allowed under the new cap on standard variable tariffs – hitting customers with an average 10.3% rise from 1 April...Read the full story: 'E.on the first Big 6 supplier to hike energy bills following Ofgem's price cap rise' Click reply below to discuss. If you haven’t…
