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Switching
Hi all, My tariff ends soon and i done a comparison on here to see if i could save money. All looked good with pure planet rated top of that saving, so i decided to go for it. I had an email asking to verify details for the switch which i did and did not confirm this until i looked into it again to make sure. I noticed…
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Rip of energy charges Bulb and others
High 5 All, I am simply interested to know when it became acceptable for Bulb.co.uk and others to seriously rip off those that pay by prepay As I knew it prepay allows you about £10 on loan before you get cut off, so is a good risk to the energy company. Payment on demand by comparison is a lot harder for the utility…
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Scottish power
Is the SP web site down, having trouble logging in. Anyone else.
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Burley Ambience flueless gas stove - any owners?
We live in a large Victorian house & have gas central heating but would like a gas fire or stove for the lounge to keep us warm in the evenings while watching TV & for the occasional quick boost of heating when we have been out all day or away with central heating turned down. There is a gas point by the fireplace & we…
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Brand new home Energy bills seem to be extortionate
Good morning all, so im a new home owner and I bought a three bed house for myself (lucky me). now when I moved in the house already had British Gas installed, and within a month I had Octopus energy knocking on the door saying they can bring my bills down to £34 per month for electric and around the same for gas if I…
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Energy giant SSE loses another 160,000 customers
https://www.bbc.co.uk/news/business-47169359
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EON - preying on the dead
Hello In a previous, now closed, thread I reported my unpleasant fleetingly brief, not brief enough, experience of EON customer service. There is an outstanding debt owed to EON at my property - the previous resident was getting red letters from EON - in 2014 I informed EON that the previous resident was the caretaker for…
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Outfox the Market - no statements
I have been with Outfox the Market since August last year and not received or able to view on their (poorly designed) website any statements. The direct debits have been paid and are showing on the website though.I submit meter readings every month. Anyone else in a similar position?
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Inputted wrong gas usage
I've just switched using cheap energy club and have entered the 220kwh for my annual gas usage returning annual expected cost of £69 . I've obviously not converted it but can't edit as it's in switch mode ? What shall I do ?
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Understanding Home Emergency Cover
I asked this question a few weeks ago: https://forums.moneysavingexpert.com/discussion/5897052/central-heating-issues-2 I bought the diverter valve online and the plumber was scheduled to come last Friday to fit it. On Wednesday I started to experience further issues with my boiler where the pressure would increase to 3…
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administration
An energy company I used to be with has gone into admin and fortunately for me I thought I left before this happened!! i have today received a letter saying that I owe the administrators money from that account, I left due to material distress and financial loss and was going to go down the route of contacting the…
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ex economy energy customers
hi have been reading on ovo website that ex economy energy customers have to wait for final bill before they can register with ovo for your refund claim does economy energy have to send you a final bill as I have final bill on my account when I left then. has anyone had final bill off them since they went bust thank you
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Mystery storage heater
Hi everyone, we have in our rented flat a quite old storage heater. Up to now we only used it when required without using the "storage" feature, as we are unable to understand how the input/output controls work. It does definitely work when we turn the switch on, but it seem we cannot regulate the input/output. We have…
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Economy 10 Suppliers
Hi all Is anybody on an Economy 10 meter with a supplier other than SSE that they would recommend please? Thinking about switching but after a horrendous experience with Together Energy I'm wondering if its better the devil we know? Thanks!
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Cheap Energy Club down?
Is anyone having issues getting results from Cheap Energy Club? For the last few weeks all I get is screen stuck on "Please wait while we load your results..." I've tried with three different browsers and still nothing.
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Spark Energy- Sharp Practice Merchants
This company are a bunch of lowlifes. Their customer service is poor beyond anything I have ever suffered, even at the hands of BT? I am in the process of changing to Bulb. Spark used to allow me to enter my readings but that facility is removed now as they know I am changing. I suspect they want to try to talk me out of…
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Am i fed BS by British Gas
So after years of been on British gases standard tariff i phoned them to say that i was far from happy with amount im paying each month which is a combined Gas and Electric of £240 a month. Both accts are just in credit. They said they could do nothing and if i changed it it would cost me more. I said that if i was coming…
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Standing Charge Abuse
Having just looked at the tariffs on offer from E-On, I am very angry to see them using the standing charge as a means of generating extra money. Given the standing charge is SUPPOSED to cover the overheads of getting the gas to your house, why is it different for each tariff? To give one example: gas SC on standard tariff…
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Massively overcharged by EDF
Please help!! For several years I have been paying £80/£90 per week on my prepayment electricity meter. I had queried this several times and even had our council come and check that our meter wasn’t being tapped into. During this time we had got ourselves into debt with rent arrears (order seeking possession) and bailiffs…
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New to switching
Hi guys, We are first time buyers, and have lived in our property for almost six months now. We stuck with the energy supplier of the previous occupiers: EDF. They popped us on the national average for energy which, to them, is £111 a month by direct debit. In the entire time me and my partner have lived there - even…
