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British Gas Website Login Down

ris2015
ris2015 Posts: 52 Forumite
Tenth Anniversary 10 Posts
in Energy
The British Gas Website has been down now for over 24 hours.
This is the part of the website where customers log into their accounts.

Anyone know what is going on?

British gas are no giving information regarding a possible solution

Comments

  • wavelets
    wavelets Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Have they gone bust? :D
  • ris2015
    ris2015 Posts: 52 Forumite
    Tenth Anniversary 10 Posts
    British Gas just said
    "We’re sorry if you’re unable to log into our website at the moment and for any inconvenience this is causing. This is due to some internal work on our systems that’s taking a little longer than we’d hoped. We’re working hard to get everything back up and running asap."

    That's a bit of an understatement since its been down for over a day now!
  • ogwellian
    ogwellian Posts: 19 Forumite
    Tenth Anniversary
    carapace wrote: »
    Their mobile app works, so perhaps use that, until website access is resolved?

    The basic one does, but not the smart one. I'm currently abroad and want to check my daily usage.
This discussion has been closed.
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