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Warm Home discount and changing supplier
Im with NPower and want to change my electricity supplier via the MSE Cheap Energy club to take advantage of the cheaper deals but I'm due to get my Warm Home discount. I've seen on their website (and other energy supplier's websites) that you can't change until the discount has been applied. If you do, you have to apply to the new supplier, but the problem is, the suppliers only accept requests before a certain date so I would lose it completely. . Has anyone else experienced this situation?
NPower don't pay out till March whereas BG pay out in January so I'm going to lose a fair bit of money during those extra 2 months.
NPower don't pay out till March whereas BG pay out in January so I'm going to lose a fair bit of money during those extra 2 months.
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Im with NPower and want to change my electricity supplier via the MSE Cheap Energy club to take advantage of the cheaper deals but I'm due to get my Warm Home discount. I've seen on their website (and other energy supplier's websites) that you can't change until the discount has been applied. If you do, you have to apply to the new supplier, but the problem is, the suppliers only accept requests before a certain date so I would lose it completely. . Has anyone else experienced this situation?
NPower don't pay out till March whereas BG pay out in January so I'm going to lose a fair bit of money during those extra 2 months.
Hi judyl68,
Thanks for your message. We'll be able to help with your warm home discount query if you contact us using the details on our profile page.
Thanks,
Jen
“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0 -
Unfortunately you need to wait untill they've applied the credit, or risk that the new supplier is still accepting applications.
It's not a well thought out scheme0
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