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Building a new home - What energy saving features to include?
Hi guys and gals, I'm new to this forum and I'm looking for advice. Hope you can help me. So, my wife and I decided to build a new home. We are in the early phases and there's still a long road ahead. Since the energy bills in our current house are monstrously high, we definitely want to include some energy saving features…
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Spark Energy..
Hi All! I've rented my property since May this year, and have been with Spark Energy. Previously I paid on receipt of the bill each month, and given the mild weather have been lucky and only paid between £25 and £35 pcm (Dual fuel), as I'm rarely there. Last month I agreed to have a smart meter installed, as their billing…
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Help- Replace Hot water cylinder on old boiler or replace Boiler
Hello everyone, I hope someone can help me make an informed decision. I have lived just over two years in a house which has it's original boiler from 2001.The Boiler a Potterton Suprima 40. The boiler has been relatively problem-free but with the last 8 months- I had a problem with the fault light blinking on amber for a…
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Moving from irsea/octopus. More confusion
The last few days i have been looking for a new deal with Iresa going under. I notice today on many price comparison sites when asked for you previous supplier & i try to enter Irsea, it pops up that this company is no longer trading & is now Octopus. So they compare with their prices & not irsea. Then you get lots of…
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Engie and smart meter problems
Hi A bit of a rant coming up, but I'm so fed up with my gas and electricity supplier. Over a year ago, I moved into a rented house that had smart meters fitted, and the gas/electricity supplier was British Gas. As you'd expect I did a price comparison and switched suppliers towards the end of July 2017, and ended up on a…
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Average 1 bed electricity bill 2018
Hey guys, I am a FTB and my 1 bed flat will be all electric. I have obviously budgeted for electric already but am just interested to know how much you guys pay? It is EPC E. I also work every day from around 7.30am to 6pm but do a half day on a Monday. I am generally out at least 1 day of the weekend if not both. TIA…
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IRESA final bill estimation farce.
Hi. I just got my 'final bill for your energy use to August 1st 2018'. It states that I used 10,800kWh of gas for the month of July. Yeah. for my 2-up-2-down during a heatwave, with no gas used other than a shower which I turn the boiler temp down for anyway (rather than heat up then mix with cold..) Obviously I have…
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SSE Smart Meter Query
Hi All, Couple of questions if i may: 1) I switched to a SSE Smart meter in May this year, its a 1st gen smart meter and I was advised that 2nd gen smart meters were coming later this year and i could upgrade to a 2nd gen free of charge and would be a priority. Does anyone know if SMETS2 smart meters are being rolled out…
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Water leak
We have apparently had from 24th July (day of discovery by church Priest) a leak from our water meter situated outside the church, we were on holiday at the time returning on 28th July. The Priest called the water board thinking it was a fire hydrant. There are two meter boxes feeding ours and neighbours bungalows…
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Iresa / Octopus - Credit dispute
I’ve received an email from Octopus saying that the administrator has decided I am owed £86.39 from credit on my Iresa account. I took screenshots of my Iresa online account on 28/07/18 as soon as I found out that Iresa had ceased trading. It shows that I was in credit of approx £195 for gas and £40 for electricity. I have…
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Gas company taking a 'debt' that I DONT have !!!
Hi I January I changed to a new company to get a smart meter on my gas meter as it's outside on the ground and as I'm disabled it's often difficult or impossible to get to. A very long story short; I've battled with them since January to get a smart meter to be constantly told someone will call me back to make an…
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IRESA took money by direct debit 2 months after closure!
Hello, don't know if this happened to anyone else, I'll just explain. I switched the account away and was refunded the credit balance in May 2018. Iresa the took another payment in July 2018, and then collapsed. Clearly the taking of this payment long after closure is suspect. Where do I stand as regards getting this back?…
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Where's Hengus?
Anyone know where Hengus has gone? He was often on here extrolling the virtues of Octopus Energy and their customer support? But he seems to have gone very quite on this site since the shambles Octopus Energy appear to be making of taking over ex-Iresa customers. God help M&S customers. However, I do note he still comes to…
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Smart Meter compatability
What would be really useful is that someone in the know could tell us which smart meters (SME1) work with different suppliers. I understand version 1 are prototypes with suppliers using different protocols and networks to communicate with them. For example British Gas and Sainsburys are the same. Are there any others which…
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EDF - Switch to credit meter
Hi, Just wondering whether anybody else is having a similar issue or come across this; We've been with EDF for 4 years on prepayment (both gas and electricity). The tariff originally seemed okay cost wise but we've now found out that we could save hundreds per year by switching to a credit meter (it would also make things…
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switching from British Gas - unexpected hazard
I used Money Saving Expert to find a new gas supplier. I switched from British Gas to Ebico. The switch happened on 7th July 2018. By early August 2018 I still hadn’t received a final bill from British Gas. I rang them and was told that they had sent the bill by email, and told me the address which they had used. I pointed…
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Toto Energy Harrassment
Hi all Can anyone advise me on what to do about Toto energy constantly calling/writing/emailing me? I switched to them when I was at a vulnerable time, I have mental health issues and physically disabled. They came to my door selling, normally I wouldn't do this. There were many things he omitted to tell me. He knew I was…
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Enstroga Anyone ?
As title, anyone dipped their toes in the Enstroga water ? Waiting for an e-mail quote as they don't put the tariff prices on their site and the switching sites don't all seem to tie up with the available tariff names shown. They are the only ones coming up anywhere near competitive on a fixed tariff, only £13 a year over…
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E-on continue to send bills - I'm no longer with them!!
I changed my energy provider months ago but E-on are in denial and continue to harass me. I've phoned them on numerous occasions and even contacted the national grid just to double check the date my new provider began. This has been going on for months and the latest thing is I received a new E-on bill for over £200. It's…
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Cheap Energy Club
This site's Cheap Energy Club tells me that my current deal is ending with EDF. I am currently paying £124 per month for duel fuel. Among my options is a new EDF 2019 tariff at £143. However I have just signed up for this tariff with EDF directly using my current usage to guide the price and my contract states that my bill…
