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London Solar Together group buying scheme
Hi, I am looking into this scheme and wonder if anyone has any views. It's a group buying scheme where you register before 22 August (with no obligation), get an offer by 10 Sept and have to decide by 19 Oct. It's backed by the Mayor of London and my own Borough. I was about to post a link, but apparently as a 'new user'…
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Warning: Together Energy ignoring Ombudsman rulings
I feel this is worth highlighting outside of the Together Energy thread where I imagine it will be a little lost. At least 3 of us have had Ombudsman rulings in our favour. Together Energy have informed the Ombudsman they have carried out the remedies, but they have not. It seems the Ombudsman can do nothing. There are…
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MSE Collective Npower "Online Fix September 2018" ending soon
Since the Npower "Online Fix September 2018" collective tariff is ending soon, I was just curious as to what peoples' plans were to find a suitable replacement. I couldn't find an existing thread regarding this topic. Have you signed up to a new deal, or are you hanging on for MSE to (hopefully) arrange another collective…
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Spark energy only using estimates
Hi, please could I get some advice if possible from members here... I recently moved into a small property that is electric only. The landlord had already handed the account to Spark I believe. At first they gave me a huge estimate of 120 a month. This is much more than a friend I have who lives in a similar property. I'm…
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Electricity Meter Nightmare
Good evening all, I hope that the good posters of this forum will be able to advise me on how to resolve a problem that my neighbours and I are experiencing with the electricity meters for our flats. Please bear with me while I give you the background to this problem. In our apartment block (total of 9 flats, 3 on each…
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Persistent Scottish Power Issues - Failed Engineer Appointments
Hi All, Just wanting to gain some further advice regarding some persistent issues I'm having with Scottish Power. Firstly, since I moved into my new home mid-May there was a pre-payment meter installed on both the gas and electric, of which I wanted changing so I could have monthly bills - Much easier for me. A few issues…
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Can't get prepay electricity meter replaced because of 'safety' - ideas?
Hi everybody, In a weird position with Boost, who I inherited a prepayment electricity meter from in my flat two years ago. I want it replaced for the obvious reasons, and did ask them to replace with a smart meter (before I knew better!). However when the electricians came to install the new meter they refused to touch…
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Servicing boilers
Is there a neutral view on how often boilers should be serviced? The general view seems to be every year, but then all these views seem to be from people with an interest in servicing, such as boiler manufacturers and boiler service providers. Where can you get a more neutral viewpoint? I have an oil boiler that was…
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Spark Energy complaint
I agreed to switch my energy supply to Spark Energy as I was unhappy with how I was being treated by my current supplier. After a couple of days I decided I'd made a knee jerk reaction and cancelled the switch as I was well within the 14 day cooling off period. I received an email to say the switch had been cancelled. Roll…
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Which suppliers send bills by post?
Can anyone tell me whether the alternative energy suppliers (to Br. Gas) send bills by post? I can't find any info indicating which ones issue bills by post as opposed to email. Any bills sent by email would most often get lost in the plethora of junk email we receive at the moment.
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E.on rip off existing customers
I've been with E.on for ever...letter this morning saying my tarif is coming to an end the next best one for me is Go online 1 year v16. I logged into my account and went to best tarif for me was directed to energy safe 5 £300 pa more than the v16.! I telephoned to be told that the v16 tarif is only available if I go…
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MSE News: Power NI to hike electricity prices by nearly 14%
Northern Ireland's largest energy supplier Power NI is to hike electricity prices by 13.8%, meaning the typical bill for those on its standard tariff will jump by £69/year...Read the full story: 'Power NI to hike electricity prices by nearly 14%' Click reply below to discuss. If you haven’t already, join the forum to reply.
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E.On Smart Meters Query
So I managed to switch away from EDF to Eon. Thankfully. But I Noticed on the tariff im on it says E.ON Smart Saver v5, Agree to have smart meters installed... Maybe an Eon rep can help me, According to ofgem it not compulsory for these meters to be installed, What if i refuse?
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Greenstar stressing me out!!! Taking £1500 out of my account!!!
Sorry this is probably quite a boring story, but I really want to warn others about Greenstar energy (part of Hudson energy). I'm having an absolutely terrible time with them. I'll try and keep it in nutshell: In June I wanted to change to a cheaper supplier so I set it in motion and gave them final meter readings.…
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Switching supplier
My parents has initial the dual fuel switch from SSE (standard tariff) to E.ON GO Online 1 Year v16 tariff via energy club yesterday and I believe SSE will ask for the final meter readings for the final bill when the switch is in progress however they don't have an online account with them to submit the readings so will…
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Gulf Energy - Any feedback?
Thinking of switching to Gulf in part due to their low standing charges. Does anyone have any feedback regarding them if they have switched to them previously? Thanks in advance!
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Moving house
We are hoping to move house in September. Our present fixed deal with EDF (gas & electricity) expires at the end of September so we shall be looking to switch to a new deal, possibly with a new supplier.. Can you tell me what we do when we move house please? I know we have to read the meters on the day we leave here but…
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Energy Club Cashback confusion
It's probably me but I find the Energy Club cashback in the search criteria confusing. For instance, Avro dual fixed 12 months (no cashback) shows £63 month Then Avro dual fixed 12 months (with £25 cashback) shows £64 month. My question is, does the £64 a month figure show including the cashback or do I deduct the £25 from…
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new electricity supply with power of attorney
Hi Just wondering if anyone can advise on the below. My father in law has been living in a retirement home for the last 5 years. He had a Electric key meter installed to allow his ex partner to continue living at the property some years ago. She left leaving the property vacant for several years. The tariff had a standing…
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E-On won't let you change direct debit
I'm currently with E-On and they have recently emailed me to say they want to put my Direct Debit up from £38.50 to £74. (A £35.50 rise per month). I've been with E-On since November (9 months) and am £54.29 in Debit. This averages out ive been underpaying by about £6 a month (even covering winter). So £35.50 seemed a…
