Which suppliers send bills by post?

RomfordNavy

Can anyone tell me whether the alternative energy suppliers (to Br. Gas) send bills by post? I can't find any info indicating which ones issue bills by post as opposed to email.

Any bills sent by email would most often get lost in the plethora of junk email we receive at the moment.

Robin9

When you submit your readings online every month you could always check what bills have been sent.

JJ_Egan

A separate email address .

giraffe69

A more useful junk filter? Gmail's is good.

smudger1964

https://ebico.org.uk send out quartely bills by post on some of their tarriffs
Certainly on their Zero standing charge options

Neil_Jones

RomfordNavy wrote: »

Any bills sent by email would most often get lost in the plethora of junk email we receive at the moment.

And this is why we have junk mail filters/rules on most email accounts. Find the email address they'll be coming from, make a new folder on the account and set up a rule to move emails from Energy Company X to this new folder upon arrival. Simples.

Most companies probably charge now to send it by post, so if you really want a paper based copy you can print it out manually, surely?

macman

No suppliers send bills by email, as it's not secure. With online billing, you will receive an email to tell you that a new bill or statement is ready, you then log into your online account and download it. As long as you ensure their email address is added to your whitelist, it won't go to your spam folder.
Plenty of suppliers offer paper billing, but often at extra cost. If you check on CEC, it's made perfectly clear what billing options each tariff offers.

Skools_Out

macman wrote: »

No suppliers send bills by email, as it's not secure. ...

There are a number of suppliers that send their customers bills via email, including one of MSEers favorites, Zog Energy.

Perhaps you should start a thread warning all Zog customers of this insecurity? :cool:

Ebico are another supplier I know do this (where the customer has not requested the alternative of bills by post as indicated to be available by smudger1964), although they alos post it to the onmline account. Zog do not offer customers any online account access.

There are others too that send bills/statements by email (not just an email that says one is available via their online account).

Norman_Castle

Zog send a statement with a bill as a pdf which opens without logging on.

Skools_Out

RomfordNavy wrote: »

Can anyone tell me whether the alternative energy suppliers (to Br. Gas) send bills by post? I can't find any info indicating which ones issue bills by post as opposed to email.

Any bills sent by email would most often get lost in the plethora of junk email we receive at the moment.

What you are looking for is a supplier & tariff that allows for paper billing.

As an example, Energylinx clearly identifies against each supplier/tariff if paper billing is available.

ValiantSon

macman wrote: »

No suppliers send bills by email, as it's not secure.

Er, yes, the do. Just one example, every month I receive my gas bill/statement via e-mail. It is sent as an attachment. My supplier is Zog.