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Just got a bizzare email from EDF
Honestly just baffled here. I just got an email from EDF energy saying that I have outstanding bills at an address from the years 2011 - 2013. Apparently I was sent a final bill in July 2013, but have only got round to sending me an email today. A few problems with this though; The letter is headed as "Mrs". I've never…
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Any reason not to have a smart meter as nPower are virtually forcing them on us
I received a message a few weeks ago from nPower saying, "Meter Safety It's time for your meter to have a safety inspection, as the last check was done on 01/08/2016. Every meter has to be checked at least once every two years to make sure it's safe to use. You don't need to do anything at the moment; we'll get one of our…
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Fixed or Variable - Cheap Energy Club (Outfox the market) ?
Hi, I just used the MSE Cheap Energy Club guide and it shows a load of companies to consider. The top - cheapest - one is something called Outfox the Market which appears to be a variable price. I assume that means the prices could go up whenever they chose to increase them? Apologies for being a numpty but I thought the…
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Look after my bills
Is this a good idea, they need to hold your bank details in order to do the switching, are your bank details safe? Does anyone know?
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Can replacing old storage heaters with new, efficient electric heaters improve the EPC?
Hi, We've just bought a property with an EPC rating of F33, which we need to bring up to an E. Under both 'main heating, room heaters, electric' and 'hot water, electric immersion' the energy efficiency rating is very poor. We've toyed with the idea of getting gas central heating put in, but this will cost a lot of money…
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Switching Rewards
A lot of Energy suppliers offer reward payments to switch.Is there any criteria that you need to stay for a certain time before switching again?
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Dumb Scottish Power
Why is SP Dumb meters so incompatible with their system. Feb. New Dumb meters fitted. No DD taken on new tarrif from Feb through to July No bills done February to July Multiple accounts opened and closed Why anyone wants to stay beats me. Webchat with BoP 2018-08-21 16:50Z
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energy switch help
hi all, I'm asking for help please. I've been with british gas for 10yrs plus, on prepayment meters, as every rental property I've moved to has them fitted and i didn't bother to change.recently been told by british as a "great idea" to have smart meter fitted. now starts the problems. i want to switch,but no other…
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Back billing code question
Hi all, I'll try to be brief but a lot happened. Roughly - I moved in a flat, waited 3/4 months, no bill, phoned energy company (BG) told its E.on. Rung E.on, told there is not them/no account, can I get the serial number?, told them I dont know where it is (months later turned out its behind block of flats and locked…
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DD reduced, don't want it.
Scottish Gas have reduced my DD and because of this the cashback I receive from my Santander 123 account has dropped below £5 in total whereas before it was over £5 and paid the account fee. Now I am only getting interest. I suppose I will have to start using more gas and electricity.:rotfl: One of the drawbacks of having…
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How do you get one energy company to compete on price with another per kWh?
Hi, I have gone through this uswitch thing and found that I can save £200 on my annual charge but I can see no-where where it tells me how much per kWh each new company will charge for gas and for electricity. I assumed that I could get a quote for kWh in pence for each gas & electricity and then ring up my current…
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Switching from monthly to quarterly
Hi all Would it be recommended if struggling monthly to switch our gas and electric to quarterly rather than monthly? Combined it is £100 a month but that could be used to clear off our credit cards or at least get most of it cleared. I know we would need to pay a lump sum after 3 months, however we would then be able to…
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Can I cancel a switch mid-way?
Hi everyone, Sometimes I can't believe my bad luck. I'm currently with EDF & the cheapest tariff I'm on is finishing at end of aug. So at the end of july/early aug, I used the moneysavingexpert energy club website & switched to npower which for me was the next cheapest. I was happy with this until I've checked again today…
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Pure Planet App, use on desktop?
Hi, I don't have a smartphone. Can I still download Pure Planet's app and instal it on my Windows 10 64 bit desktop? cheers NN
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Advice re. Economy 7 (should I ditch it?)
Hi My flat currently has an Economy 7 supply. The hot water cylinder has 2 elements, and it appears the lower one comes on when the E7 rate kicks in. The upper one is, I assume, boost ..? The living room, main bedroom and passageway have storage heaters. The second bedroom (my study) has an electric panel heater. I'm…
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New Connection
Need some advice please. I don't currently have a contract with any energy supplier having recently moved back to the UK from France. All comparison sites ask for your current supplier. How do I find the best deal? TIA
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MSE: Ofgem energy switching trial helps more than 11,000 households save £300/year
Thousands of disengaged energy customers saved an average of about £300/year in regulator Ofgem's first collective switch trial...Read the full story: 'Ofgem energy switching trial helps more than 11,000 households save £300/year' Click reply below to discuss. If you haven’t already, join the forum to reply.
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What happens if you move home before the 12 month tariff deal is up?
Hi, I am on a standard tariff paying when I get a quarterly bill. I am looking at uswtich for changing to a better deal as apparently I can save about £200 per year moving from Scottish Power. If I sign up for a new deal for 12 months what happens if I move at some point before that 12 months is up? I currently am renting…
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E.on and past due credit solutions
Hi, I received a letter over the weekend from past due credit solutions relating to a £560 fee owed to eon. It was from when I was at a property with my ex partner over 2 years ago with eon stating I owe them this money for electric used over an 18 month period. I can't for the life of me remember who my previous energy…
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Cashback when changing tariff with same provider
Hello, will i receive the cashback bonus if i change my tariff with EDF to a new one?? or do i have to be a totally new customer. Using the cheap tariff club system wanting to change from: Online Saver Sep18 to Easy Online Exclusive Sep19
