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Switching from First Utility Dumb Smart meter
Sorry if this is a Dumb quesiton, but I'm confused. I had a smart meter fitted whilst with first utility. My current tarrif is ending and I'm thinking of switching. I realise my smart meter may go dumb and the new supplier will not get the readings. Therefore, How do I read the meter physically? Can I do this still on my…
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Just left home: Switch supplier to Bulb?
Hi all I have just left home and I am trying to work out which energy supplier will be best value for me: this is making my head ache. Could anyone advise me? I'm currently on British Gas's standard rate (though not tied into a contract from what they have said on the phone and by virtue of the fact previous occupants used…
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Eon final bill on smart payg
Hi, 2 year ago I had a smart pay as you go meter fitted for gas & electricity by Eon. I switched to our power on 14th july 2018 , my query is about my estimated final bill off Eon, if its a smart meter why do I get an estimated bill , isn't that the whole point of a smart meter to eliminate estimate bills Is it standard…
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SSE 2-year fixed voided by smart meter installation?
Hi, I signed up through the Cheap Energy Club with SSE for a 2-year fixed electricity and gas tarriff Oct 2016, but last autumn they switched me to a 1-year fixed tarriff and doubled my gas charges. Is this because I had a smart metre installed, or can I claim back the extra money they have been taking from me? Thanks, I…
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Switching supplier meter reading
My parents has switched from SSE (standard tariff) to E.ON Go Online 1 Year v16 tariff via the energy club on 14th of August and E.ON says they expect the switch to be completed by 4th of September and they received a email yesterday that they will be in touch in the next few days for meter readings so I'm wondering when…
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OVO energy back bill HELP
Hi I am with OVO energy and have been supplying monthly meter readings for years for both gas and electric. I have paid £90pcm by direct debit - we thought all was fine, we were on a good deal etc. I recently switched tariff and it must have triggered them to review the account. We have then received an email with loads of…
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put heating on?
My wife is complaining that she is cold and turned the heating on. :eek: Anyone else put their heating on?
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Faulty electric meter
Hello there! This my first post on this forum. We live in a detached house. Not massive. There's only the two of us. I work from home - on a computer, and my husband is retired. We extended our house in 2008 and had a new meter put in. Over the last 10 years we've had horrendously high electricity bills . Have been with…
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Mistaken forced Spark Energy supply
I don’t know where to start, but this is becoming a very stressful situation. I have put the details in very short form at the top here, but I have pasted a formal complaint I have written further down to Spark Energy. I have formally complained to Spark and their response doesn’t seem to acknowledge how they forced their…
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*0800 REPAIR free insulation: early advice appreciated*
In-laws have just been visited by "a nice chap" from a company called 0800 Repair Insulation Services of Houghton le Spring, County Durham. The visit was (perhaps appropriately) a cold call. I have always told them never to allow into their home anyone they don't know or aren't expecting. And never, ever, to agree to…
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'Npower sent a £6,000 bill and threatened legal action - and I'm not even a customer' - MSE News
Npower has apologised after sending a woman a £6,600 bill and threatening her with legal action - when the money was actually owed by someone else with the same name...Read the full story: ''Npower sent a £6,000 bill and threatened legal action - and I'm not even a customer' Click reply below to discuss. If you haven’t…
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Warmwise
Hi I have a special meter purely for my electric underfloor heating which gives me cheaper rates at certain times of the day. I have another meter for everything else electric in my flat. I'm currently with EDF and they've just said my direct debit is going up to £166 per month ! How much electricity can someone use in a 2…
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Scottish Power announces its second price rise of the year - MSE News
Scottish Power has announced its second price rise this year - with dual fuel customers on its standard variable tariff seeing their bills rise by an average of 3.7% or £46, from 8 October...Read the full story: 'Scottish Power announces its second price rise of the year' Click reply below to discuss. If you haven’t…
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Are any new deals coming ?
The cheapest i see for duel fuel is EDF Energy which i heard has very poor customer service. Do i hold off switching or is there likely to be newer cheaper deals out soon. Going from what im seeing most of the cheaper companys have put their prices up pretty higher than last year. Not sure what to do ... wait or jump to…
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Terminating an energy contract
I've been reading the thread from Sep 2012 entitled "How to get meters removed and supplies capped?" with interest. (As a new user I'm not allowed to post links). It reflects my own experience so far with Green Star energy. I have a three year fixed term contract with Green Star for my house and attached flat that comes to…
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Scottish Power boiler care
Hi, I am having problems with my Scottish Power boiler care cover. Basically my boiler broke down and after changing their stories a few times I've been told it's beyond economical repair and they are not going to help me fix this or with any financial help and they will just cancel my contract that I've paid for over 4…
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Switch from EDF to Octopus completed
My switch over from EDF to Octopus went through hassle free. EDF has refunded me and close my account. Shall I cancel my next direct debit with EDF now or leave it for EDF to cancel? Thanks
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Rare Deal from EDF?
I'm an Energy Club Member : Pre-information e-mail this morning says this "exclusive Easy Online Fixed 1yr September 2019 £25 MSE cashback" is deal not available directly from EDF. When I update my Energy Club quotes, the cheapest EDF option is shown as : "EDF Energy Easy Online Oct19 Fixed till 31 Oct 2019 No Cashback Go…
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British Gas Smart meter
Just wondering if anyone knew what could be the issue before I call them. My direct debit has shot up to ten times what I've actual used. I thought it might have been an underpayment from the other months but it has taken the same amount again. Any idea why the Smart meter isn't being read for electricity - it's fine for…
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Can I save money on my electricity? Economy 7
Evening All, Quick bit of info: Myself & my partner live in a 2 bed flat in Bristol. Purpose built apartment building (1980's), medium to good insulation. Second of four floors. Economy 7 storage heaters, replaced in 2016 for some slightly more efficient ones, these are used on a medium setting in the winter with output…
