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2 x MPAN Number Switching
Hi I tried to switch suppliers from Spark to Scottish Power before Christmas, but the switch was rejected due to us having 2 x MPAN numbers. Apparently Scottish Power don't have a tariff that will support this. We are all electric, with storage heaters. We have 3 meter readings and apparently this means we're on Economy 10…
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Nest installation
Hey guys, I think I'm pretty much decided on getting the Nest Thermostat, stand and Nest Protect but I'm just a bit confused on installation and can't find the answer anywhere. It says on the website that the £250 for the thermostat includes professional installation but when I go to the "Find A Local Pro" link it says…
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Electricity Only User Prejudice
Why can suppliers, including all those recommended via the various switching sites, only quote for electricity only customers who can forecast the amount of electricity required for heating their hot water? What! I am not an electrician so how on earth I am expected be able to answer that rather daft and dare I say rather…
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When is it best to switch electricity providers?
I have electricity only, no gas. At the beginning of December I switched to an npower deal that has no exit fees. I see current deals are up to £37 cheaper (isupplyenergy). My question is: is this the right time to switch again, or should I wait for further price drops by other suppliers? Also, I am wary of switching to…
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Co-op switch
Hi I submitted a switching application via the MSE Energy Club to Co-op (from npower) on 8th Jan I haven't heard anything yet - should I have done? Also do they phone/email/write? Sorry I've never done this before :o Thanks
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scottish power prepayment meter debt not going down!
I'm at the end of my tether! Many years ago we paid £80 a month for gas and electricity. However the cost doubled to £160 per month. We soon got behind with payments and request prepayment meters to pay off the debt. our electric meter stopped taking money for the debt ages ago. However the gas meter continues to take…
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Electric usage - help please!
Hi all Does anyone know what I should expect to use in electric? It seems massive high this month. There is two of us in a new build 2 bed terrace. We both work long hours in the week so it is empty most of the time. Our meter states that we have used 424kwh this month putting our bill with gas (gas heating only everything…
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OVO Transfer
I'm with OVO, can you transfer to another cheaper OVO rate without being charged there exit fee?
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EDF billing problem
I had been with EDF on a variable contract for both gas and electricity until July 2013. I contacted EDF at the end of this contract to change to a dual fuel contract. On a recent bank check realised that no payment had been taken from my account since july 2013 when the contract should have changed. On investigation and…
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Nightmare of providing wrong meter readings to FirstUtility
Totally my fault to begin with. I've got a first utility account for gas/elec and I also set up one for mother-in-law. We've got a 4 bed house and use loads, she lives alone and doesn't use much. Last summer it seems I entered our meter readings to her account - yes totally my fault. She pays be DD - £60 per month - so I…
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Problems with switching supplier
Hi all, I am new to the forum, so please bear with me! I switched energy suppliers from npower to SSE in November. Received the welcome pack from SSE, provided meter readings etc and they officially took control of my electricity on 19 November. Thought no more about it. End of December I was charged £55 by SSE (DD was…
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Switching Energy Suppliers
I have Solar Panels and a FIT meter, is it still possible to switch energy companies or am I tied to my current supplier as a consequence ? I know I am paying significantly more than many other suppliers and my current package ends on 28 February 2015. Any advice most welcome - Ian
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Nest - Hive - Plumbing New Zones+ Wiring
My goal is to have a 2-zone central heating system that I can control from an android mobile phone or PC. Presumably Nest/Hive based. I live in a house with two floors. I think the place where the pipes go upstairs for the central heating are accessible. I have a dedicated gas boiler and most radiators have thermostat…
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EON MSE Fixed 1 Year Collective Switch Online
Not impressed with the outcome of switching to the EON MSE Fixed 1 Year Collective Switch Online. EON's Direct Debit is £22 per month higher than previous Scottish power contract - thanks MSE. I entered accurate meter readings, Eon now querying these and requesting new ones. They are helpful but I can help feel let down by…
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help - Do I change suppliers?
Hi I do hope someone can help me - I have been with EDF for 4 years since I moved into my present home. Our bills just seem to be getting bigger and bigger. My Husband & I live in a 3 bedroom semi detached house with my son just recently coming back home to to live as he has been living with his Dad for 1 1/2 years. I am…
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Infrared Radiant Heating Panels
Can anyone help me find a Radiant Infrared heating panel that doesn't cost me an arm and a leg? I want to kit out my office to find out if there are any benefits to using this form of heating. I know that energy is energy and cannot be pulled out of a top hat so I'm not expecting to reduce my heating bill, I'm just…
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How do we 'reclaim' for money from our last energy firm?
Hello I managed to half see a fairly recent programme from Moneysavingexpert about contacting the energy supplier we (me and my mum) were with and asking if they owe us comey. I think it was called 'reclaim'? Is it really that easy? I have heard some people are kept waiting ages and then are told that nothing is owed to…
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economical heating
Hi I have a question regarding new builds. I would like to know if the developers have any responsibility with respect to installing heating which is economical particularly when the only energy is electricity or are they allowed to just do what they like?
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My Mum Died now Eon want me to pay her bill
Hello to you all here!! :beer: My Mum died last autumn. Just before she died, Eon discovered that there was a period when, due to their errors, she wasn't charged for any gas use at all. She agreed to pay off the amount by increasing her direct debit payments to cover it. But when she died there was just under £200…
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Go with British Gas or local company - complete new heating system.
We are in the process of getting a complete new heating system on our 3-bed Edwardian mid-terrace. The current back boiler was installed in 1984, and is now so old that British Gas are no longer able to service it. The last time they did, they condemned it. It's still safe, but failing regularly. We bought the house as a…
