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Boiler Efficiency
We have a 10 yr old gas boiler - working fine . It's just a bog standard boiler , not combi or condensing. Is there any way of finding out how it compares in the efficiency stakes , compared with the latest ones on the market . ??
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Eon & Bank Account Error
Something odds happened this week. Firstly, I have to admit, I don't look at my Bank Statements, but instead occasionally use the my Banking Phone App for the past few transactions. So I've found out this week, that for past 13mths, it transpires my Eon account has been debiting the monthly payments from another bank…
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Do you care about the energy mix?
Personally I wouldn't use any supplier who generates the majority of their energy using coal and I'm not too keen on Natural Gas either, so my choices are rather limited. Luckily co-op are rather competitive with their prices at the moment and have a large renewables share, previously I've used EDF because their prices…
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e-on electric prepay meter
i have been a eon customer since march last year, i am a single parent in receipt of esa due to medical conditions. today i have been totally insulted by this company. xmass i was left with no electric due to my meter being faulty, was first reported in sept last year. i have a plug in oil radiator which i can only afford…
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Pressure Gauge -Sealed System -General question
Any Plumbers and Scientists out there? Just a little confused about why there is a temporary drop in pressure in a sealed system as soon as one switches on the Central Heating ? I've noticed the pressure gauge falls about 0.5mb almost instantaneously and then creeps back up. Does the sudden flow of water in a sealed system…
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Is this right?
An elderly friend has gone into a nursing home for good. The property is to be put on sale in a month or so once its sorted and emptied --it may take a long time to sell , for various reasons --so friend asked me to get gas and leccy disconnected till its sold , so as not to pay out the £3 a week standing charge . SSE tell…
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MSE News: Problems paying your bills? New campaign launched to help those in difficul
"Three-quarters of low income families struggled with their energy bills last year, according to charity Turn2us. ..." Read the full story: Problems paying your bills? New campaign launched to help those in difficulty Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it…
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British Gas - we're sorry your meter ...
Letter received today: 'We're sorry - your meter wasn't set up quite right Unfortunately, a tecnical issue with some pay as you go meters has meant you've been paying us more than you should for your gas. You won't be out of pocket - you're getting a full refund. You've paid us too much, so we're repaying that to you how.…
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Another high quality SAP implementation (Scottish Power)
http://www.thisismoney.co.uk/money/bills/article-2908750/Wooden-Spoonawards-Scottish-Power-UK-s-worst-customer-service.html Discuss :)
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MSE want us to switch now?
I,m a little bemused at Mse "Now is the perfect time to switch and save your energy" with only Eon cutting prices so far, wouldn't it be better to say wait until all others have made their move before making a decision switch
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Is this realistic, use 35% less gas?
I currently use about 17,000 kWh of gas a year with my old inefficient warm air heating and HWC for hot water. Is it realistic for me to use 35% less gas a year when I replace my old inefficient heating with a modern combi boiler?
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Economy 7 - advice please
I am 36 weeks pregnant and i'm moving house (so i'm a little stressed at the moment and desperately need advice!) The new property is a flat and is electric only and i've been told by the landlord its on economy 7 - i've read about it and from what i understand it will only benefit us if our main appliances are running at…
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Economy7 meter clock
Hi , Wonder if anyone can help me.I have just moved into an electric only flat with economy 7 meter. Have noticedjust the high rate moves and not the low rate on the meter even if I put on my heating,washing and water at night. I had a lookat the meter and I think the clock is wrong . cananyone tell me how to read the…
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Eon - switching fixed price tariff - money saving tip
I don't know if this applies to other energy companies but you are not obliged to run your fixed price tariff to its end date with Eon. You can switch to a newer one if it is cheaper without paying any exit penalty. Their exit penalties only apply if you are switching to a different supplier. Providing you are only…
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Npower billing
Hi, Probably not a new thing to post here, but I think I've fell for Npower's useless ways. Signed up in November, and initially they failed to send the gas reading to my old supplier this leaving them billing and taking direct debits for that (it still hasn't been sorted) Then, they failed to accept any meter readings…
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MSE News: Energy switches now possible in 17 days, but not for all suppliers
"If you're looking to switch energy provider, from today it could take half as long as it did in the past, DECC announces ..." Read the full story: Energy switches now possible in 17 days, but not for all suppliers Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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advice on key meters
Hi We are about to move into a new rental property with British Gas key meters Is it worth having them changed back ? We're a family of 4 Any advice much appreciated
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Anybody switching to Co-op heard from them yet?
Has anybody else who did the Co-op energy switch via the MSE Cheap Energy Club actually heard from them yet? I applied 11 days ago and thought I might have at least had an email by now.
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Npower - 3rd Party telephony?
Was looking at my bill for the autumn quarter a couple of weks back and saw that there are two charges for '3rd party telephony' and 'agent visit' totaling about £35. No explanation of what these are, and am wondering if anyone here can point me to credible info. FYI, prior to that, this past May, I had a credit reversal…
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Communal Heating System - radiator and water not hot
Hello, I live in apartment with communal heating system and have heat interface unit in my flat. From one day to another all radiators are not getting as hot was they used to and I have noticed the same with the water. I am clueless as to what the problem could be. Is it the HIU or the communal system that may have a…
