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Help!!!£30 Cash Back After Switching???
Can anyone help, over the xmas period I switched energy supplier after using MSE site, as part of the switching deal it offered £30 cash back (cheque) after 30 days with my new supplier. I haven't received this and don't know how or who I should contact. I have spoken with my new energy supplier whom suggested that I…
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Npower Dreadful - I want to Finish!
I signed up to npower last November for electric and gas with their fixed price tariff to April 2015, quarterly direct debit. I just cannot believe how useless this company is. The first bill was received last week for just £30! that's 6 months electric and gas. The online account readings never work even though the…
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Cheap Energy Club Switch in progress
Hello, I recently changed utilities supplier through the energy club. However, it is still saying switch in progress two month later. I have paid the first bill. I have had emails telling me there is a cheaper tariff. Although, I can't see them because I'm still switch in progress" How do I remove this? Thanks
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Solar Power Payback Claims
Am I the only person who is highly sceptical about the claims made by Solar Power companies? I have had 2 visits now from different S/P salesmen (at my request) and they both used the same spreadsheet to demonstrate the Investment returns on a 4KWp system. They both used 10% as the likely annual increase on energy prices…
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British Gas Business Fixed Price Energy Plan - want to change
I'm trying to move to another supplier, but I have a British Gas Business Fixed Price Energy plan. There is no business here, it finished 5 years ago, but BG persuaded me to keep it on. Now they are saying it's a fixed price plan and I cannot change until May 2015 ! I didn't change onto this plan myself, all I can guess is…
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Price on average
Just a quick question and I know it might be different for everyone, but I was just after a bit of advice over what you should expect to pay for gas and electricity. We're currently with e.on and pay £62 a month which I've thought was cheap anyway, but now they've emailed saying it's going up to £110 a month to cover what…
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Eon prepay meter key
Hi all,just a question,my local post office,from next month will charge a extra 25p,for using the prepay meter key,is this correct ? Or is it a con to pay for there new refurb ? Seperate from that question what are there charged to having a pre paid key,do eon charge to have this service,would it be better having a…
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OVO Billing issue
Hello, I joined OVO on the 26th of February. I was told a statement would appear via e-mail on the 7th of April. However there is no official statement yet. I can download an illustrative statement (with meter reads) but there is no proper bill yet. Has anyone had this problem? Thanks
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EDF Problem!! - Currently paying Two Energy Cos for same Metered Supply
I'm having a problem with EDF after recently switching over to Daligas. I have been supplied by Daligas for the last few weeks. However, EDF will not close my account nor suspend the direct debit. They maintain that they have not heard from Daligas re the switch. Daligas are adamant in their own words "[FONT="]that we…
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Eon, 2 direct DDs?
I presently pay Eon by DD and they only take one DD for both gas and electricity. Could I pay separately for my gas and electricity as I need another DD for one of my bank accounts? My tariff is warm assist so going elsewhere is a no because no one else does that tariff and it is the cheapest I can get.
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Anyone know of an email address for someone at the top in EDF?
We switched to them for dual fuel in Nov last year (having been with them for electricity for years). And that's when it all went wrong! It would appear that none of their front line staff know what the info on their screen means, they ALL contradicted each other and all of them tell you want they're saying is right! The…
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BGB Ordered to Pay £5.6m
http://www.bbc.co.uk/news/business-26967438 One of the first things Stephen Beynon did upon taking over at BGB was abolish auto-renewing contracts (at significant cost to the business), a policy other business suppliers were quick to follow.…
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nPower - phantom metre switched - chaos ensues
Hi all, Basically what's happening to me is what happened in this article: http://www.telegraph.co.uk/finance/personalfinance/consumertips/household-bills/10580074/Energy-firms-botch-supplier-switches.html Back in Jan 2013 I switched gas and electric to npower (started the process in October....). It seems my house…
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Advice.
I have decided to move from npower to first utility ....i am on npower dual fuel april 2014 tarif....i have decided to move to 1st utility on a 18 month fixed dual fuel tarif....my deal with npower runs out at the end of this month...first utility have told me that if i am in the last 40 days of my deal i wont have to pay…
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Can you use comparison sites to switch if you are moving house?
The title says it all really. When you fill in the forms on the comparison sites they ask for current usage- so logically you put in the current useage in your current house. But then if you go on to fill in the form to switch it tells you that it will be passed to your new provider who will contact your current provider.…
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Stuck with EDF due to their incompetency
Coming to the end of my current fixed tariff for both gas and electricity with EDF, so thought I would shop around and seek an alternative supplier. Tried to switch to First Utility, but was told the meter reference point number for the gas is incorrect and, upon further check, it would appear that EDF have registered my…
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MSE News: Energy switches set to take three weeks
"New rules planned by regulator Ofgem will enforce the time it takes to switch energy supplier to three weeks..." Read the full story: Energy switches set to take three weeks Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro…
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spark saying i was on monthly premium tariff when
account details said i was on direct debit saver when i asked why i wasn't on the direct debit saver already (since we pay by direct debit) - they said "There are different tariffs for direct debits" they then said i could pay £20 a month less if i moved to direct debit saver when i said i was concerned that my account…
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MSE News: This year's cheapest energy tariff launches - is it right for you?
"The cheapest energy tariff we've seen this year has launched today – it could take an average household's annual bill down to under £1,000...." Read the full story: This year's cheapest energy tariff launches - is it right for you? Click reply below to discuss. If you haven’t already, join the forum to reply. If you…
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Nothing to switch from - how to get a good energy deal?
Hi - any ideas on how to get a cheap energy deal when you are not switching, just signing up? Also, why does MSE energy signup take so long? I ended my previous energy contract some time ago when I sold my house. I lived in lodgings (inclusive of energy bills) while house-hunting, then I bought a house. The previous owners…
