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HUGE BG final bill after switching - help!
With the help of this site I found a good gas and electricity deal with the Co-Op and so have switched from BG. I've been paying around £150 per month for both gas and electric, in a two bed flat. We've given regular meter readings to BG throughout our time at this property (approx 1.5 years), but since switching I…
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Simply Business Electricity - Anyone used them?
Hey, We're looking to renew the electricity in our office and I've seen this company pop up a lot on Google - Simply Business Electricity I'm always a little cautious of sites I've not heard of before, so I just wondered if anyone had used these guys for Business Electricity before and what their experiences were? Thanks…
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Am I Paying Too Much?
Last July I moved into a small new-build two bedroom flat. Our heating bills for just over 8 months to date are over £450, a lot of which is made up of a standing charge of 91.553p per day. So we think we are looking at around £650 per year. We were expecting to pay a lot less than this for our heating, especially when our…
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OVO Cheaper Energy Plan
Thanks to Martin and the team for the heads up in this mornings weekly email. The Ovo Cheaper Energy Plan launching today, is going to really help as I was due to switch automatically from the EDF Blue April 2014 fix to its standard variable tariff from 1st May 2014. This will save me over £150 a year compared to if I did…
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Cool off period with Scottish power
Over the phone I said yes to a fixed rate of not going over 1800.00 for gas and electric monday, I am now panicking whether I did it too quickly is there an official opt out cooling period where I can ring them and say I made a mistake...today is Wednesday I want to ring them knowing my rights before I start !! Any advice…
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Quidco cashback delay
Has anyone else experienced a problem waiting for cashback from Quidco for the M&S Energy offer. I signed up last September and am still waiting for my £100 cashback.. When I chase it up with them they simply fob me off every time saying 'its on its way'. Surely over 7 months is taking the micky?
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pre payment meter in credit
I have a pre payment gas meter which I only top up as it's getting low, Iv had my statement through which says I'm £79 in credit, I have rang and when they have dug into it they said it's actually £177 in credit but need someone to check into this as I shouldn't be able to get into credit, anyone know about it or had this…
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Switching to First:Utility...
Evening All :) I'm a little confused at the moment, so your opinions would be most helpful. I'm currently with E-ON with their god awful prepayment meters, the meters were already installed when I moved into my property 3 years ago, so I have stuck it out a long time with them, and they have continually put the prices up,…
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British Gas Free Insulation
Do they ever call you back? I registered for this a week ago and requested weekday evening calls - not heard from them. Has nobody else used this service?!
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Energyhelpline £40 and Topcashback
Has anyone been successful in 'getting' the £40 offer via the Topcashback site? It seems to be an either / or to me. i.e. when clicking on the Topcashback link to Energyhelpline site (offering £14.14) the Energyhelpline site makes no mention of the £40 cashback. Cheers in advance
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EDF Payment Demand
Ive had a couple of calls today for outstanding payment on my EDF account. I havent been with them for well over a year, as I cleared and closed my account because they couldnt get my payment information right. They tell me I have £19.39 on my account outstanding. It will be passed to a debt collection agency if i dont…
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2014 Gas bill for useage Dec12-Apr13
Yesterday I came home to a final reminder from my old energy supplier saying I owe £303. I had no bill from them prior to this letter and moved away from them in April 2013. I signed back into my online account after having to get my username emailed to me and password reset as I had forgotten the details. Turns out this…
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Gas meter counter not moving.
We moved from a 1bed flat in London to a 3 bed house in Havering about 6 months ago. Within two months we needed to call out a boiler engineer for some maintenence. During this work the engineer noticed that our outdoor gas meter counter had not moved the whole time he was there. So I noticed that the reading was still the…
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Ecotricity - prepayment problems
Posting this on behalf of my Elderly neighbour. They have a prepayment Electricity meter, recently their Son found them a better deal online and they switched their supplier. They moved from Npower to Ecotricity and the switch transferred successfully on 28th March. The problem is, that they haven't had a new prepayment…
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Energy Company Transparency
The call for transparent energy Tariffs and Bills has been and gone; In the UK there are a lot of vulnerable people when it comes to electricity and gas charges and energy companies, especially the ‘Big 6’, are aware of this. Out of curiosity I would like to ask some simple questions that I think the suppliers tend to…
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Fixed term contract
I enquired with a forthcoming energy provider (ovo) if it were possible for me to switch and select a date for a switch over process, as my existing fixed term contract with Isupply ends on 31st May. I was advised because I would be given 42 - 49 days before my fixed term ends that it is possible to end the contract within…
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£59 per month electricity, tiny flat, help?!
Hi I live in a tiny 1 bed electricity only middle floor flat. I have a white meter. I only have one heater on in the flat (a storage heater) and am out during the day. I live on my own so only really use electricity in the morning to get ready and evening to cook and am aware of what I'm using, don't leave lights or…
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Green Deal / ECO (CERO - speceific)
Hi, I am a private tenant whos landlord is interested in solid wall insulation through the green deal / ECO. However, would it be worthwhile my landlord took up on the other offers of retrofit insulation ie (roof, loft, double glazing, underfloor heating, etc)
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NPower Rep - help please
Hi, we emailed you using the address in your profile last Wednesday 2nd April regarding problems with our switch to you. We haven't yet had a reply from you but know you are busy. You are due to start supplying electricity to us today but, as yet, we have had no confirmation from you about our gas switch and our direct…
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Letter from Scottish Power saying we owe them money???
I got a letter through the post from Scottish Power who were supplying our gas up until a month or so ago when we switched to a cheaper company. It says we owe them £700, but I don't understand how this could be as we are on pre-payment meters, we used the emergency credit feature a few times but it was always repaid along…
