Help!!!£30 Cash Back After Switching???

nickcassell83

Can anyone help, over the xmas period I switched energy supplier after using MSE site, as part of the switching deal it offered £30 cash back (cheque) after 30 days with my new supplier.
I haven't received this and don't know how or who I should contact.
I have spoken with my new energy supplier whom suggested that I should contact MSE.....but I don't know how to???


Please help


thanks nick

nickcassell83

Any one....Help

footyguy

nickcassell83 wrote: »

Can anyone help, over the xmas period I switched energy supplier after using MSE site, as part of the switching deal it offered £30 cash back (cheque) after 30 days with my new supplier.
I haven't received this and don't know how or who I should contact.
I have spoken with my new energy supplier whom suggested that I should contact MSE.....but I don't know how to???


Please help


thanks nick

You mean the MSE Cheap Energy Club?
http://www.moneysavingexpert.com/cheapenergyclub

I don't think they do offer a cashback cheque within 30 days

Anyway, refer also to the FAQs at the bottom of that page.
It tells you all about it, and how to make contact in case of any issues

footyguy

nickcassell83 wrote: »

Any one....Help

What? in just 6 minutes? :eek:

Did no one tell you patience was a virtue?

No one is paid to offer you assistance here you know. You'll wait longer than 6 minutes in many energy suppliers queues if you have a problem.

nickcassell83

Thanks for replying, sorry I was a tad impatient I just saw it moving down the list and feared it would be lost.
I may be wrong but sure it suggested after 30 days??


Cheers

footyguy

nickcassell83 wrote: »

...I may be wrong but sure it suggested after 30 days??

You are. Take a read

nickcassell83

Thanks for the reply all, my impatience comes from working in a busy builders and timber merchant....always waiting for an order....


Coolio thanks for the replies

MSE_Dan_L

Thanks for your feedback and comments on the Cheap EnergyClub.

If you have any issues with your account, the best way tolet us know is by sending an email to [EMAIL="energyclub@moneysavingexpert.com"]energyclub@moneysavingexpert.com[/EMAIL]as we don’t always see forum comments. If you’re still having issues pleasedrop us a line including your full name, the email address you joined with andyour postcode, and we’ll take a look for you.