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Water saving freebies
Most Water Compaies are offering free water saving devices. I sent for a gubbins that is put in your cistern to save water when you flush. However, they are only useful for those cisterns that hold 7 litres or more and do not have a dual flush system. This info is not available when you order one from your local provider.
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Economy Energy warned over poor customer service
"Gas and electricity provider Economy Energy has been told it must clean up its act or risk having its licence taken away" Read the full story: Economy Energy warned over poor customer service Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Crazy heating bill £918 in 4 months!!!
Please help!!! I recently moved into our new home & had a baby all in the space of a few weeks - hectic to say the least. The heating was on a lot due to the little one but I still didn't expect to get a bill for £918 for 4 months use from scottish power. Since then I've tried to run the system more economically but I'm…
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What do you switch off when going on holiday?
When I used to go on holiday I never used to switch anything off. All is if I was just going out for the day, not 2 weeks holiday. Although the heating was off as I never used to go on holiday in the winter. Now when I go on holiday, if in the winter or there might be frost I leave the heating on 24hrs at about 10deg C but…
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Post office payment - npower
Hi, I paid the final bill amount (in cash) to Npower in the post office. Does anyone know how long it takes for the payment to reach the closed account? My account is still showing a debt even though I paid. To pay the bill I used the slip provided in the paper bill issued by Npower. Looking at the bad customer service…
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NPower keep increasing our monthly payment
Hi - Please can someone offer me some advice, I am at the end of my tether & not sure what to do next. We have our gas & electric with NPower, in 2012 I had a baby so I was on maternity leave until Jan 2013, because of the baby the heating was on more than usual & we had to use the tumble dryer (still do but it is an A…
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Cheap Energy Club switch website not working for me.
I am a member of the cheap energy club. Did the cost comparison and selected my switch. Get directed to a page to provide DD info for the new provider. Press 'proceed' but I am told I have an error in the data I have entered. However no errors highlighted and everything looks ok. So I am at a dead end. Has anyone else…
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Boiler and Hot Water Cylinder cover
Hello guys, Sorry if this is wrong place to post, please feel free to move. I am looking for a breakdown cover for my Worcester Bosch boiler and Range Tribune HE (hot water cylinder) just wanted to see what would be the best one. I've had a google and I cant seem to find anyone doing hot water cylinder breakdown cover (or…
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Does this british gas bill seem excessive?
Hello My Mum is with British Gas Price Promise July 2014. I've just submitted a meter reading and it came up with a warning that it's significantly higher than they anticipated and to double check it, but I did and the reading is correct. I've copied and pasted the estimated bill below, and from my calculations there will…
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Insane gas usage, how can I reduce it?
My gas usage seems to be about 4x the national average and I'm struggling to see why. We used 12134 last quarter. I have verified that the meter reading is correct. We have an Imperial meter, the numbers add up. We are with Scottish Power and this equates to about £2300/year, which according to the comparison sites is…
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Ideal boiler
I'm looking for anybody who has had problems with their Ideal boiler. Mainly the ideal excel he32, and if anybody has any information on the design of it
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Npower Gas Charges
I've had on-going issues with npower but recently received 2 bills using different formulas to convert the gas units to kwh. The first formula was: cubic metres x calorific value x correction factor / kwh conversion factor. The second was 100s of cubic feet used x conversion to m3 x calorific value x correction factor /…
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I am looking energy saving heater for my room
Hello, i am very confused to find best heater for my room. I have used before non branded infrared heater but electricity bill was so high and i was frustrated to save my money. I need infrared heater but i am confused ,suggest me what electric infrared heater is best for energy saving and good for warm my room all time.…
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British gas put us on an expensive standard tarrif
I moved into a house last April. A few weeks after this, I received a letter addressed to me from British Gas, saying that they had set up my gas and electricity account. I had not asked for this, but assumed that the letting agent asked for it to be set up in my name. There was no mention on it of the tariff, and stupidly…
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Just moved house
Hi all. I have just moved into a new house. My old place didn't have gas but the new has gas and electric. Am I best to combine these or keep them separate? The calculator thing on this site seems to assume I already have both suppliers so I'm a bit confused as to the results. Can anyone simplify it for me? TIA
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First House (Renting) Electricity Help
Hello everyone, apologies for being the 1000th person to probably ask these questions, but I've confused myself so much by trying to find the answers myself and just need a few experienced people to hopefully help me out! Firstly a bit of background info for you. I've recently started my first proper job after uni which…
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Working out gas supplier - help needed
My property was supplied by Scottish Power when I moved in and I switched to Eon which completed on 4th Feb. Yesterday I noticed that SP have set up a new DD on my bank account and set up a new account for gas only. On phoning them they said they were the supplier and Eon were wrong. So I phoned Eon who said they were the…
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Can I switch provider while my npower dispute is still going on?
I'm one of those customers distressed by the npower bill fiasco last year. As you may remember, the problems date back to a new computer system at npower. On transferring customers’ details, a number of bills and statements were not sent, while some direct debits simply weren’t set up properly. I have made a complaint,…
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Daligas warning
CS do not reply to emails. Be warned.
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Most efficient timings for heating + water?
Hello everyone, I have just moved into a new house which has a boiler on timer and hot water tank. Im used to having a combi boiler so not sure what to set the timers for. Im able to set seperate timings for the central heating and hot water, however if the boiler is having to be in use to do one of them.. is it worth just…
