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Daligas warning

digp
digp Posts: 2,013 Forumite
1,000 Posts Combo Breaker
CS do not reply to emails. Be warned.

Comments

  • bubieyehyeh
    bubieyehyeh Posts: 587 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Have you tried ringing? It worked when I changed my direct debit a few months ago.
  • Pagett
    Pagett Posts: 87 Forumite
    edited 23 March 2014 at 11:13AM
    Have you tried ringing? It worked when I changed my direct debit a few months ago.

    I don't know if things have moved on in the meantime, but when I tried to switch to Daligas about 5 months ago, the person who answers the phone (Customer Services) appears to be someone acting from home, and not really knowing much, but giving answers you want to hear.

    Emails are sent from head office, to which the person answering the phone has no access.

    See my earlier post here:
    [Link removed as I am not permitted to post them -
    so find thread called "Add your feedback on energy supplier Daligas" started by MSE Archna]
  • Hazzanet
    Hazzanet Posts: 1,715 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 23 March 2014 at 4:47PM
    Just shy of 27 hours for a response when I tried last?!

    dg.JPG?psid=1
    4358
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