We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cheap Energy Club switch website not working for me.

Options
I am a member of the cheap energy club. Did the cost comparison and selected my switch. Get directed to a page to provide DD info for the new provider. Press 'proceed' but I am told I have an error in the data I have entered. However no errors highlighted and everything looks ok. So I am at a dead end. Has anyone else experienced problems with this?

thanks

Steve

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try a different web browser or and clear your cookies .
  • I used this website last year to switch gas and electricity suppliers. If I moved my gas and electricity to First Utility, I would make a substantial saving. However, my electricity supply did not move to First Utility and when I asked them about this, they advised me that Hydro Electric had managed to override the request so I wasn't any better off having switched. Also, I should have been given £30.00 cash back for switching and never received this money. The only method available to customers of First Utility seems to be by email. I would be wary of using this particular method again. I plan to switch again soon using a cost comparison website.
  • Gratis
    Gratis Posts: 478 Forumite
    JJ_Egan wrote: »

    Try a different web browser or and clear your cookies .

    Try a different comparison site – one that works and that delivers the goods.

    Use Quidco or Top Cashback to get to it.
    Nothing in all the world is more dangerous than sincere ignorance
    and conscientious stupidity.
    Dr. Martin Luther King, Jnr.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.