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Energy: Important and Popular Discussions
Hi everyone If you're new to this board have a read of these discussion threads first. Gas & Electricity: Find the cheapest supplier Discussion Green Deal Guide Discussion Staywarm Should I get a price capped or green tariff? No Gas Bill Should the heating/hot water be left on? Feedback Discussions: British Gas E.on Ebico…
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Npower dispute ombudsman involved - credit rating?
I have a long running dispute with Npower regarding the issues with their billing system, which started with an erroneous transfer in January 2013 and continued with generally appalling customer service from them. My complaint has been with the energy ombudsman since October 2013 - they have asked for the file from Npower…
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PrePayment switching to credit
I'm looking into switching from a prepayment meter to paying by credit, currently I'm on EDF but looking into plans at the moment. Is it best for me to switch to a credit meter with EDF then switch to the supplier of my choice or Switch to the supplier of my choice on a prepayment plan, and then change to a credit deal? It…
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Left a property without paying 6 month energy bill
Hi, I have recently moved out the property I was renting. When I moved into the property 7 months ago, I took metre readings and called NPower to set up an account with them. I was told that their computers were down but that I would be sent a letter within 12 days, at which point I would have to call again and hand over…
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Scottish Power rep
Is there a Scottish Power rep on this forum ? If so - I would appreciate a hand ensuring that I obtain the £135 warm homes rebate, that I requested before the rules changed at the end of last year.... Please PM me
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Moving into my first home - help!
Hello, My boyfriend and I are moving into our first home (hopefully) within the next six weeks. I don't know where to start on looking for energy providers and wondered if anyone had any recommendations/suggestions on where to begin? It is a two bedroom flat, and will have someone there during the day the majority of the…
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Gas boilers subsidised why not Oil boilers?
Can someone explain why Gas boilers that need replacing are subsidised and not Oil boilers. In rural areas due to no gas distribution Oil boilers are extremely popular, why is this discrimination against where you live allowed?
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Confused etc with Scottish Power
Following my previous threads, have now received email saying my account has now been put back to a fix and taken off the standard :j Thanks to all with their helpful advice :)
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Cheap energy club question
Hi, I was wondering if someone could clear something up for me… I’ve just joined the Cheap Energy Club. I put in what my monthly usage was for last month… After thinking about it, I was wondering how the total costs are calculated. I.e. last months usage will be higher than Junes usage as it’s the winter months… does it…
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MSE News: SSE freezes prices until 2016 – but you can still fix energy costs for less
"Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016" Read the full story: SSE freezes prices until 2016 – but you can still fix energy costs for less Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Free Boiler Replacement with Back Boiler
Asking for an elderly person who has no internet... The lady wishes to replace her existing back boiler with a gas boiler under the "free gas boiler" scheme for replacing older inefficient systems. Attempts to date have resulted in the assessor backing off when he discovers the existing boiler is a back boiler and so the…
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Switching supplier worth it?
[FONT="]All this changing energy supplier is great in theory, but practically it’s not. They have you by the balls, in that, they can screw you around as much as they want and there’s not much you can do. Complaining takes so much life out of you, not to mention all the time we haven’t got, that it’s not worth the…
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Customer opinions on First Utility
Hi, I am interested in finding out consumer opinions on the energy company First Utility. I'd like to know if anyone has had bad experiences, good experiences and what everyone thinks of the prices they charge customers. Also, if you've had a bad experience, was it sorted out and did you receive a good level of customer…
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Incorrect final bill arrives
Hi all - first post in the forum, although have been reading them for years! I switched gas and electricity supplier in November (final switch date in December) and nPower told me at the time that I would get a final bill within 28 days. I thought that I might owe a bit of money so I logged into my account a few times in…
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Who is liable for the bill
My son and two other guys are renting a flat whilst they are university. The lease was for the period 1 July 2013 to 30 June 2014. One of the guys had the fuel bills in his name and the others were paying a standing order to him for the fuel. The fuel bill is in credit and the guy has now moved out and told NPower to stop…
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SSE freezes energy prices until 2016
Thoughts? http://www.bbc.co.uk/news/business-26743048
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Empty flat incurring 'standing charge' from Scottish Power
My Mum owned her own flat and always paid her electricity bill on time. Unfortunately towards the end of her life she suffered with dementia, and was admitted to a nursing home prior to her death in 2011. I have only just managed to find a buyer for her flat ... so, in other words, her flat has been empty & uninhabited for…
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MSE News: Energy firms 'charging loyal customers £90 extra'
"Energy companies are charging their most loyal customers up to £90 more than those who have switched to them" Read the full story: Energy firms 'charging loyal customers £90 extra' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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New-build flat and renewable heating system
Hi, I'm hoping this isn't too niche a topic and that some other MSEs have come across this issue before. A bit of context, I part-bought a new build flat and moved in to it about a year ago. At the time of my purchase, I was sold the 'benefit' that the building has a Combined Heat and Power bio-gas boiler in the basement…
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Connecting Gas for Green Deal
Hi all, I just contacted EDF (My supplier) to try and action some of the points on our recent Green Deal Assessment. One of the points is "install a gas boiler*" where the '*' is "pending connection to the National Gas Network" or something along those lines. EDF Have said it is very difficult to get a new gas connection…
