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MSE News: E.on to hike energy prices by 3.7%
"E.on is to hike energy prices by an average of 3.7% from 18 January, becoming the last of the big six power suppliers to announce an increase in its charges..." Read the full story: E.on to hike energy prices by 3.7% Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it…
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E.on - Hand Delivered Letter
Hi all, I accept responsibility for not acting earlier but want the best advice on how to resolve my issue. Moved in rented property June 1st. Receive bill addressed to The Occupier after about 3 weeks. It was way out on the estimations by about 260%. Tried to call E.on to discuss but gave up after ages in a queue. (Not…
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Grant to replace 40 year old oil fired boiler
Are there any experts out there who know if there are grants or incentives available to replace a very aged oil fired central boiler with a wood/log/chip fired system. I keep hearing if deals but can never find them without being on benefits. Thanks in advance
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Switched to nPower duel fuel but got post through only about electricity. That right?
Just wondered. I thought the post they'd send out would be about both of them, but what i received today was only about their electricity with no mention of gas. I might be jumping the gun though & there may be a gas letter on its way tomorrow for all i know. I did the duel switch on the same day though as an all-in-one,…
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Scottish power what a joke
Well i changed from Edf to Scottish march 2015, never heard a thing from them i phoned them after 25 ish mins waiting finally got through was told that they took over my electric on 20 Nov. So waited for the email asking for meter reads nothing so phoned them again says there was a problem and that they have spoke to the…
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Moving into a new house - Gas and Elec Tariff
Hi there, I'm completing on my first house a week today. I found out that the currentowner gets his gas and elec from British Gas on a "standard" tariff. However, I recently checked how much I could save on a fixed tariff on MSEand it was over £200. How long will it take to set up an account with another company? Is…
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Leave pilot light on?? or off
Hi..just had new gas fire installed. I have the option of turning the pilot light off when the fire is off. Should we turn this off when we go to bed for safety / cost reasons. Also...which is cheaper, running gas Central H. Rads. in living room...or using gas fire? Thanks.
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Faulty meter but Npower still want 2 1/2k
im beginning to really despair now, please bear with me in brief i was billed approx £2500 by npower for gas from dec 12 - jun 13, i had apparently used 80,000 kwh of gas, i disputed this and my meter was sent away to be tested by an independant tester who found the meter so defective that it could not be tested for…
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Flogas and no option to switch
New to the site and forum so forgive me if this has been covered before. I am a Flogas customer, in a village in Anglesey, north Wales. We have no mains gas, just gas that's piped from a collection of Flogas tanks within the village. These tanks are serviced and filled by lorries. I am at my wit's end with Flogas, if you…
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First Utility contacts
Hi Is anybody else having trouble trying to get through to First Utility Customer Services ? I've been a customer for more than a year and I've never had this problem. I've not been billed for Novembers usage and I want to know why Thanks
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Energy price shenanigans
Just got a call from the company I have moved from Scottish Power, giving me a new fixed price option which is cheaper than the fix price one I have just moved too (edf) - and they are offering to move me back for January - is this common at the moment? My thoughts are that I should wait and see how other options pan out??
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Eon Billing Problem
My wife and I began renting a house in September this month, and registered with eon for gas and electricity - providing readings from when we moved in. We made it clear we wanted to pay monthly and they had no issue with this, stating they would set this up for us, along with our new account - neither of us had previously…
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Baxi Duotec 28HE vs Main Combi 24HE
Hi all, hoping any plumbers or gas safe guys can answer this. I have a Baxi DuoTec combi 28HE, my mate has just moved into a new house with a Main Combi 24HE. Now there seems very little difference externally aside from colour and mine having a flap over the controls, but when mine starts up from cold or after an extended…
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British Gas won't charge me?!!
My partner and I have been in our first home since mid-July and we still haven't received a bill from British Gas. They are our suppliers for both Gas & Electricity. Every month, for 5 months now I have called them, given our meter readings and our direct debit details and each time they say they will send a bill... but…
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Switching providers
Morning All :) - I submitted a request to move from my gas & electricity provider (British Gas) around 3 weeks ago using the Martin Lewis Energy Club, however I still haven't heard from my proposed provider (Eon) yet and my old tariff has ended and i'm now on the domestic rates - oooch!:mad: Has anyone had any similar…
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N Power & Reconnection of Business Electric
Hi all, I have taken over a business as of 25th October. N Power had disconnected the power on 2nd October as the previous tenant had not paid the bill, which is now around 20k. I used to work for the previous tenant as a manager but that was it. I had no financial ties to him or the business. As of today, N Power have…
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nPower... give me strength!
Can anyone advise as to what the heck I can do to actually get nPower to use some common sence and get their stuff together? Heres the situation.. Been with nPower for years, was provider at my previous address, had a few billing issues due to a faulty electric meter which wasn't flagged up, moved house and they replaced…
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Moving House - Old Is PrePay New Is Meters
Hello First time on these forums I am in need of some help me and my girlfriend have been renting a house for just over a year and are moving out because of the poor repairs and long waits etc. We are currently on prepayment with e.ON for both gas and electric the new rented house has standard meters for both gas &…
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prepay meter error and EDF dont answer calls
I moved itno my new home today and tried to put the prepay electric key in the meter to activate the emergency credit and it showed up as error 62, I have been on hold 4 times this evening with no one answering, tried he emergency number, no one answered after 38 minutes the last of my phone credit ran out. anyone know if…
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First Utility - Woes
Recently moved home and switched suppliers First Utility have over estimated our Direct Debits and owe us approximately £200 i'm having issues getting the money out of them. I've tried phone and email (no reply) to get the money back but so far no luck. Has anybody got some suggestion to take this further. Thanks
