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EON/BCW Group
Hi guys, Has anyone had experience paying off an E-On debt through BCW group before? I paid a settlement figure last week to BCW to pay off the E-On debt and administration fees - My BCW balance now shows £0.00 but almost a week on and my E-On balance remains the same despite the payment. I'm really hoping this is just a…
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Prepayment Meter - Previous Occupier issues please help
Hi guys Basically I've just signed up for my first flat and am due to move in on Friday. I've been told by British Gas that if there's any debt on the meter that I need to pay that down with my own money on Friday to bring the meter back into the black. I'm astonished to be honest:eek:, I haven't checked yet but assuming…
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Querying electricity bills
I moved house, down sizing, expecting smaller bills.Instead received huge electric bills, probably double or treble what I normally pay. So far I have had three bills and disputed each one but because of duress from the company I have ended up paying them. I have spoke to staff and can't get any sense from them. I still…
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Please help
Hello, I was an executor for a will over 12 months ago. I paid all the outstanding bills on the persons flat in December last year. I have today had a letter from EDF energy, threatening legal action over a bill for £122.06 which has not been paid. However, their bill WAS paid in December last year,(different amount, but…
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Advice please - how much energy do our heaters use?
Hi all, We currently heat our flat with 3 DeLonghi RTR2000 electric radiators (no gas connection to our flat) and I have a question about their energy use while waiting (still!) for our energy meter to arrive from British Gas. These heaters are 2000 watt outputs. They have an adjustable thermostat and two heat settings -…
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nPower Boiler Care - Cashback and Plan Pricing
Hi all, Just wanted to check if anyone else had issues claiming cash back on the nPower boiler plan. I signed up a few years ago but on the first year having signed up and making no call outs other then the included service I was informed I wouldn't receive cash back due to being on the incorrect plan. I recently received…
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Contract or not?
We moved in August, our old house had British Gas and our new one had EDF. We switched by telephone to the EDF freeze until March 2017. At some point the requested our old address and for some reason my OH gave it to them. I don't understand why they needed it in the first place but .... They have basically refused to use…
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EDF - 2 Final Bills
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Scottish Power
My online fixed energy expires in January 2014. I have an e mail from Scottish Power that I have to sign up by 20th December to get discount on fixed 2015 deal. When does the MSE "Cheap Energy Club" e mail with better deals as there is only 2 weeks to go!!
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First Utility Imperial/Metric Meter Discrepency
Hi, Just wondering whether anyone can advise please? I have recently found out that FU are charging us for having the wrong sort of gas meter (imperial) when we have a metric. This is due to when we were with EDF and had our gas meter changed (02/2012) they did not update the relevant data base/department. Therefore when…
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Switching users. Any thoughts....?
Energy Bills ? Everyone says the best way to reduce your energy bill is by switching supplier. Having just done so on a dual fuel tarrif, I have discovered they are still riduculously high. So I am planning on switching again. My questions are am I best doing this right away, while the iron is hot so to speak or am I best…
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New boiler or stick with 18 year old one ?
We have a glowworm boiler that is aprox 18/20 years old....works well and has only ever broke down once in all that time...in May this year we had our yearly service by British gas and they said that with it being so old that if it broke down they could not gurantee parts. It is working well but would it be worth our while…
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Switching suppliers - which day for reading
I was looking at another thread about someone switching to nPower and noted that he said he had given a meter reading from the day of the switch. Is that standard practice? I'm switching too, and haven't been asked for a reading yet but I am in a position to provide a reading for the day I initiated the switch if needed.…
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2 bedroom house using an insanely massive amount of gas!! Help!
So after lurking around the forum for a while, I have a pressing concern...and I am not quite sure I switched from Eon to First:Utility when I moved house - me and a housemate, a two bedroom house, with a bathroom, kitchen, dining room and living room. Fairly small rooms, and old-timey boiler in ft3. (One of those that…
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N power debt problems
Hi I hope someon can help me I am in debt with Npower for my gas and electricity I have a pre payment meter which is set to take 4.50 a week of for my debt and 35p per day for standing charge. I am finding it difficult to fund the meters and since 1st of Dec when the increase took affect its getting worse. I have phones…
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We Need a New Boiler But....
Our credit rating is poor, as we've just come out of a debt management plan, so doubt we'll be accepted for a loan or even a credit card to get a new boiler. British Gas came out last night a quoted us £3.5k for a new Bosch Worcester boiler fitted. I said no, as that price was (IS) way over the top! But, I'm having second…
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Strange Meter readings!
I've changed gas and electricity supplier about a month ago. Got an email yesterday asking for meter readings. I sent meter readings when the supplier changed. My electric meter read 36060 kW/h. Today when I've submitted my reading of 36613 it flagged up a problem. Looking on the website it looks like a meter readings been…
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Changing Energy Suppliers if you have solar pv
We have had solar PV panels for 4 years now and have stuck with Eon (although using the best tariff for us) because we thought it might be complicated to change suppliers as we have an export meter. Previously we changed regularly to get the best prices. I have read that you can leave your exported supply to be paid by…
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EON Direct Debit level
Hi all, I've just switched to EON and got a letter stating the amount of DD that will be deducted per month, it was set at £79.50 for dual fuel. It appears less than I paid with my old supplier which was at least 100£ per month in winter if not more. Should I Just wait and give monthly readings or can I ask them to take a…
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Dehumidifier or open windows
I have a problem with humidity in my house. There are 2 possible solutions 1) Use a dehumidifier which costs electricity 2) Open windows which means that we lose heat and we need to put the heating on earlier than we would. Which one do people think is cheaper? I should do the sums but I haven't had a chance yet and I am…
