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Should I change over from cards
Hi we have gas & elecky on pre cards, we put about average say £20 on each card aweek, should I change to direct debit or quartly? It's just the big bill at end of quart I don't look forward to. Hope use can help. Jay
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Energy Tariff/Capping for Disabled Customers? You help would be REALLY appreciated!
I wonder if anyone can kindly help - i have searched the forum, but only found info from 2008 which I fear maybe outdated. I am profoundly deaf & have other medical/mobility problems. I am due to re-housed within the next 4 weeks because of my health, & am wishing to starting a fresh with my utilities in hope to get the…
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npower dual fuel standard tariff
Need some help please, After a telephone call with Npower I have found that I am on the standard tariff. I have been with this company for over 10 years. I would like to change company's but am worried about doing so. Any hints or tips would be fantastic. It is so confusing!!!!
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cancellation of utilities
edited by someone
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British Gas changed my meter reading
I submitted my meter reading on 12th March it was 59807 and now they have sent me a new bill and changed my meter reading I sent them to 69807 in the part 'On 12 Mar 2011 You gave us a reading' consequently making the bill much higher. Isn't this fraud? and what should I do about it?
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gas bill
I've just had my gas bill in for the period of 26th February til 29th march. it was £47.50 which i thought was quite high. Its my first month in a house with gas supply so i've no idea whether this is high or not. Basically the heating goes on from 8.30pm til about 10.30pm. I have a thermostat which is at 16 degrees and no…
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Don't forget to request cheque if account in credit when you leave utility supplier
I have just received my final gas and electricity statements from my supplier. I called to see when they would be crediting my bank with the amount they owe me and suprise suprise it's not automatically done. You have to request a cheque. I'm sure this has been discussed before but I thought a reminder to those changing…
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Changing supplier after moving into a house
Hi all, Last month me and the OH moved into our new house. Npower have of course put us on a standard tariff. We want to move suppliers but have no idea if we can, or at least have npower put us on a better tarif. It's a three bedroom semi with just the two of us. We're out allday and in during evenings. Would that put us…
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british gas prepayment meters
hi does anyone else have a prepayment meter with BG? we have both electricity and gas meters with them and whilst the electricity one is fine, the gas meter has a life of its own.. We had a debt of £195 with them as the lowest they could go to on the debt repayment was £6, and whilst that sounds a small amount, its quite…
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Boiler service cost?
Does anyone know how much it costs to service a boiler? I dont want to take any cover etc out just want it serviced. Thanks
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Gas Meters
Is the only difference between a metric meter and an imperial meter the fact one measures in cubic meters and the other in cubic feet? I'm with Scottish power and have to do all of the meter readings myself, now the website where you enter these say I have an imperial meter yet the meter itself says it measures in m3. If…
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What are Eon playing at insisting on 31.25% increase?
I moved their Dual fuel Eon SaveOnline3 contract on 20/10/10. Agreed to pay a twelveth of the annual cost monthly by direct debit and as estimated cost based on previous year consumption was £75.24 per month I suggested £80 per month. This they happily agreed to. I have so far managed to average 13.82% for Electricity and…
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Help,first bills arrived in new house.
With scottish hydro. Moved to new property November last year. Received first gas and electricity bill from 23 December 2010 until 26 March 2011. Gas is 8894.74 kWh at 3.050p each £271.29 and Standing charge at 27.970p for 94 day(s) £26.29,total £297.58 minus VAT. Electricity is 2718 at 11.53p each £313.38 and Standing…
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Newby in desperate need of help with n power!
Hi all I am new here, but am really hoping that someone is going to be able to offer me some words of wisdom. I have just got off the phone with N-Power and found out that according to my meter readings I am over £2500 in debt to them with our gas account (although we have duel fuel with them). I phoned them with meter…
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Don't leave on stanndby, but do I just turn off at the wall or unplug?
I know I shouldn't leave things on standby, but is it ok to turn off at the wall or is it better to unplug too?
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How do I compare gas vs electricity usage?
Hi everyone, I wondered if anyone has the same problem as me in working out the cost of gas usage? We have recently moved house, and have gas for the 1st time. We have the old heating system with boiler behind gas fire in fireplace. At the moment when we have the CH on it heats the water up, but in the summer, we will have…
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Eco 7 Meter & Water Heating
Hi! We have recently moved and have storage heaters... i know they are rubbish but couldn't not go for the house because of the heating and we are only renting. I have been told that the hot water boiler is on a seperate circuit which is only switched on when the night rate is activated. Is yours like that too? Does that…
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Meter Registration Service
Hi I wonder if anyone could help me. I recently moved into a new house and have my Gas and Electric with Eon. Got a call this morning from "the meter registration service" saying my meter was unregistered and it was a legal requirement to register it. Rather stupidly I gave them the serial numbers from my meters. They then…
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First time buyer new to utilities
I get the keys to my first house on friday and was wondering if i could get some advice. Is it best to stick with the suppliers the previous owners were with or try somebody totally new. I only worry because i will be moving in on saturday and heard that sometimes suppliers take weeks to change over from one company to the…
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British Gas Business- Not business but auto changed to business
Hi everyone Hoping someone can help here please. I have a house on rent. Tenant left property empty. Auto switched to British Gas Residential from previous tenant (who did not pay not our fault). The property is empty and we have never signed a contract with British Gas Business. We started receiving bills from British Gas…
