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MoneySuperMarket £30 switching payment?
How is this paid to to the customer ? Thanks in advance.
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Dispute with ex-flatmate over gas and electricity bill- advice needed
Hi, I am currently in a dispute with my ex-flatmate over our gas and electricity bill and was wondering if there is anyone that would be able to help me out. I'll try to explain as best I can and hopefully someone can help me understand my position I've just moved out a flat which I've been staying in for four months, and…
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New Home Owner - Please help me choose suppliers
Hi All, Just completed on a new house. We've been living in Mum's large property and have just paid a flat rent. So i don't really have any idea of what our bills have been, but also we are moving from a large bungalow to a smallish three bed 2 storey semi. Our new house currently has no gas meter fitted, so i assume i…
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night rate fraud by cable companies and class actions that can!! happen
both the electricity companies and there regulator is covering up the fact that the night rate white meter that is supposed to service both supplies ie heating and home doesnt in most cases as there radio time switch setup isnt wired up right more over its wired to only allow heating at night rate this is fraudulant my…
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night rate fraud by cable companies and class actions that can!! happed
both the electricity companies and there regulator is covering up the fact that the night rate white meter that is supposed to service both supplies ie heating and home doesnt in most cases as there radio time switch setup isnt wired up right more over its wired to only allow heating at night rate this is fraudulant my…
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is this legal?
My sister is being charged for NOT USING ENOUGH gas each quarter. When she phoned to ask about it they said that it was a "recalibration fee" and she would be better off leaving her gas on so she didn't fall below the required amount. What does this really mean & is it legal? She is with British Gas xx:mad:
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Gas bill DOUBLED this year when I used less...
I'm with British Gas, and just got my quarterly bill for the last 3 months and it's twice what it was last year. I'm wondering how this is possible as I actually used the heating less this year, and when I did it was at a much lower temperature (25% instead of 80+ %). It's saying in the last 3 months I have used 1393…
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Storage Heating
Hi, My current property is entirely electric and has one storage heater and an immersion heater in the bathroom for water. I am looking to change the heating to something more controlled as in the winter months the house is freezing and costs through the roof! Any advice on options available and also not something too…
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EDF - need to rewrite their systems!
Briefly - I transferred to EDF for Gas & Elec last October. Got a Quidco cashback and EDF sign on fee - bot at dual fuel rates. Nice! Gas transferred first and elec a few weeks afterwards. Don't know why the gap. In February, I got a letter from EDF's Steve Hayfield saying that I needed to transfer my electricity or I…
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Gas meter change - updated 13/4: Ooops - they won't do it after all!
Had a letter last week from National Grid Metering saying that my gas meter was nearing the end of its useful life and that they would come today to change it (and obviously not even a rough indication of when during the day they might turn up!). I know they are supposed to inform my provider of the swap but given that I'm…
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British Gas ruined my credit rating!
Last year I made a few late payments and BG have recorded this with Experian as missed payments. This has actually ruined my credit rating. At no time on the phone when requesting a delay to the payment has anyone ever said to me that it would affect my credit rating. I now know that this is implied in the red letter. Has…
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E on over charging?
Does anyone use E.on for gas and electric? Is there cheaper gas and electric suppliers out there? I've just got a bill for over £500 only live in a one bedroom flat I'm not sure if this is a mistake or they are really that expensive. I only payed £40 a month in my last flat when I was on a pre paid meter.
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B. Gas missed appointment compensation
Hi, can someone tell me where I can find details on British Gas' site regarding compensation for missed appointments. Siemens have now missed four appointments, despite telling me my meter needs to be seen urgently!
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I'm at the end of my patience - HELP!
Guys my gas and electricity usage seems stupidly high. I am unsure if it's our usage or the tariff. We're moving to EDF from npower but the following is my problem: Electricity Usage: 15/1/2011 - 14/3/2011 = 2836 = 119kwh @ £0.163 + 2717 @ £0.1275 = £365.42!!!!!!!!!!!!! What on earth! We have an electricty monitor from…
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Trying to compare gas and electricity prices
Dear All I think I'm going slightly mad here so hope someone can tell me what I'm doing wrong (if anything). I have so far tried 4 comparison sites to compare gas and electricity prices and I've put in the same details on each site. I've used KWH rather than my payments so that they can calculate prices on what I've…
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Average consumption Econ 7
Just wondering if anybody knew what the average consumption is on economy 7 electricty per year? Reason I ask, is i think my meter is faulty as i have apparantly used 7144 Kwh in 7months being a student wtih only using computer and tv and essentials such as cooker, fridge etc. Furthermore the caretaker of my meter box wont…
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E.on Fixed electricity rates?
Hello All I currently use Eon for both my Gas and Electricity on the saver online 3 option. I am currently on economy 7, so use my washing machine and dishwasher at night, however I was wondering if I would be better off on a single rate throughout the day. Can anyone tell me if Eon offer such a rate as it is not clear…
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North East Gas Connection
Hi Guys, Was trying to get a Gas Connection through a grant and Northern Gas Networks only to discover the pipes in my Area are owned by ES Pipelines and they have quoted 800 for connection. Does anyone know of any grants available for connection with ES Pipelines or any other options to get this connection cost down? Many…
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Prepayment nightmare
I moved into my new home on 17th Dec last year and found that it had a prepayment meter for electricity. I have never had one before so was a bit surprised but worked out what I needed to do. However it was eating my money at a ridiculous rate so I phoned the supplier to come take it out. I was advised that they could not…
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First bill with EDF price increase
Hi all, Just got my first EDF bill and from 2nd March it shows a new kwh price as per the letter they sent me before. I'm sure the increase was in single digits but the figures dont stack up to me. Before 2nd March kwh price was 2.891p, after is 3.353p .. I make that nearly a 16% increase, or is my maths shoddy? Also I…
