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E on over charging?

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em80
em80 Posts: 95 Forumite
Does anyone use E.on for gas and electric? Is there cheaper gas and electric suppliers out there?

I've just got a bill for over £500 only live in a one bedroom flat I'm not sure if this is a mistake or they are really that expensive. I only payed £40 a month in my last flat when I was on a pre paid meter.
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Comments

  • Airmike23
    Airmike23 Posts: 403 Forumite
    check reads are actual and not est how many months does the bill cover, is it e7 elec or unrestricted? Single elec tho you will probably find Bg cheaper if you pay by mdd if you pay by cash cheque or card you'll find eon track and save a cheap tariff
  • em80
    em80 Posts: 95 Forumite
    edited 7 April 2011 at 11:22PM
    Airmike23 wrote: »
    check reads are actual and not est how many months does the bill cover, is it e7 elec or unrestricted? Single elec tho you will probably find Bg cheaper if you pay by mdd if you pay by cash cheque or card you'll find eon track and save a cheap tariff

    Hi

    It just says E.on energy plan and they're my readings I gave them yesterday. The bill covers 3 months.

    I can't actually get to my meter because It's in a cupboard the caretaker has access to. I have hardly had my heating on the last few months plsu always make sure my appliances are off when not in use.

    They always have trouble finding me on the system as well and they think I am the trent and dove building who own the block of flats. I wonder if that has anything to do with it? There's no way I've used that much electric though.

    Your energy & plan
    Your plan
    E.ON EnergyPlan
    You've used
    4,069 kWh of electricity
    1,919 kWh of gas
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You need to check:
    1) Gas meter serial number on bill matches actual meter serial number.
    2) Both gas meter and bill say ft3 or m3.
    3) Elec meter serial number on bill matches actual meter serial number.
    Mismatches in any of these are an issue.

    Are the consumption figure you list for that bill or what they say you have used over the last 12 months?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • em80
    em80 Posts: 95 Forumite
    spiro wrote: »
    You need to check:
    1) Gas meter serial number on bill matches actual meter serial number.
    2) Both gas meter and bill say ft3 or m3.
    3) Elec meter serial number on bill matches actual meter serial number.
    Mismatches in any of these are an issue.

    Are the consumption figure you list for that bill or what they say you have used over the last 12 months?

    I've looked at the serial number and its the same on the bill. The bill says it's from feb to April.

    I can't see anything on my bill that says FT3 or m3
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    em80 wrote: »
    I can't see anything on my bill that says FT3 or m3
    The bill should mention the readings being metric (M3) or imperial (ft3) possibly as part of the conversion from meter readings to kwh.

    To convert units to kwh to steps are:

    1) multiply units by 2.83 this converts hundreds of cubic feet to cubic metres - this only applies to imperial (ft3) meters.
    2) Multiply the result by a correction factor of 1.022640
    3) Multiply the result by the calorific value shown on your bill.
    4) Finally divide the result by 3.6 to give kWh.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • victor2
    victor2 Posts: 8,103 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Also check (it will say on the bill) if the previous readings were actual or estimates. If the readings 3 months ago were estimates, they would probably have been low considering how cold it was around December. If that is the case, you could be catching up with your usage over the previous billing period as well.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • em80
    em80 Posts: 95 Forumite
    spiro wrote: »
    The bill should mention the readings being metric (M3) or imperial (ft3) possibly as part of the conversion from meter readings to kwh.

    To convert units to kwh to steps are:

    1) multiply units by 2.83 this converts hundreds of cubic feet to cubic metres - this only applies to imperial (ft3) meters.
    2) Multiply the result by a correction factor of 1.022640
    3) Multiply the result by the calorific value shown on your bill.
    4) Finally divide the result by 3.6 to give kWh.

    I think it's cubic meters?

    Meter I10W005204
    6 3 0 2 3 est 20 Jan 11
    6 3 8 2 6 est 4 Feb 11
    = 803 kilowatt-hours
    Electricity f From 4 Feb 11
    6 3 8 2 6 est 4 Feb 11
    6 7 0 9 2 read by you 6 Apr 11
    = 3266 kilowatt-hours
    Gas f Up to 4 Feb 11
    Meter 941289
    4 9 9 read by you 20 Jan 11
    5 3 3 est 4 Feb 11
    = 34 cubic metres
    or 382 kilowatt-hours
    with multiplier value 1
    conversion value 1.02264, calorific value
    39.5
    Gas f From 4 Feb 11
    5 3 3 est 4 Feb 11
    6 7 0 read by you 6 Apr 11
    = 137 cubic metres
    or 1537 kilowatt-hours
    with multiplier value 1
    value 1.02264, calorific value
    39.5
    Key
  • em80
    em80 Posts: 95 Forumite
    victor2 wrote: »
    Also check (it will say on the bill) if the previous readings were actual or estimates. If the readings 3 months ago were estimates, they would probably have been low considering how cold it was around December. If that is the case, you could be catching up with your usage over the previous billing period as well.

    My Last bill was pretty high as well.
  • victor2
    victor2 Posts: 8,103 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Your electricity is very high and that is what is costing you. Check that your actual reading is correct, especially the second digit. As the previous readings were estimates, you could have been behind for a long time assuming the current one is correct.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • em80
    em80 Posts: 95 Forumite
    victor2 wrote: »
    Your electricity is very high and that is what is costing you. Check that your actual reading is correct, especially the second digit. As the previous readings were estimates, you could have been behind for a long time assuming the current one is correct.

    I've only lived here since last September and I was paying £40 a month on a pre-paid card then. I doubt I am behind.
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