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Cost of tokens
Hi this is my first post. I moved in my new flat about a month ago and the property has a "Series 800 Card Operated Prepayment Meter" for my electric. The website that sell's the meters recommends that the Landlord/agent should sell the tokens for £2.00 each,You get 20kw per token. The estate agent sell's them for £3.50. I…
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Ping : Colin @ ScottishPower - comment welcome from others reading this !
I've been quite content over the period of time I've been with SP. However I'm confused about the information told to me two days ago by your ' call back ' person. I wonder therefor if you could clarify for me the following two same questions I asked on that day. Q.1. Am I on the most cost effective tariff, and if not can…
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NPower - No Gas bill after a year (yet another thread!)
I just called NPower to remind them to charge me for gas after not receiving a bill having signed up almost a year ago... after previously experiencing similar from British Gas business. I was told that they couldn't legally charge me for more than 9 months worth when it's all resolved as it's not my fault they didn't bill…
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Letter re Electricity Price Changes
Hi All, I have received a letter today from British Gas. I telephoned them in November to change to key meter tariff from Southern Electric, they quoted me the prices over the phone, and this went through on 15th December 2010. They however had a price rise on 10th December, and failed to notify me until today. Are they…
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Npower quidco cashback problem
Hi all In November I switched my gas and electricity through quidco to npower for a £40 cashback offer. This was never tracked and I thought this was down to the fact I was still with my old energy provider for a couple of months as everything got transferred over to npower. However once everything went through there was…
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Gas Bill!
Hi - I moved in to a new build home in 2007. I contacted my energy suppliers with meter readings but have recently noticed Ive never paid gas to British Gas! Ive been moved out of the property for nearly a year now and tenants are about to move in. Im concerned of whats going to happen when I call BG to let them know. Im…
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Moving Gas Meter
We recently moved into a victorian property that had a prefab concrete garage with asbestos roof built on the side sometime in the 80's. The structural survey highlighted numerous issues with this addition and recommended demolishing it at the earliest opportunity due to possible unsafe conditions. It is also extremely…
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different results from comparision websites - which is best option
Hi i'm soo confused I've put in the same information for my gas and elec usuage per kwh per annum and i'm getting different results from different comparision websites. some with a standing charge and some without - which one is the best for me - at the moment for dual uswitch and moneysupermarket - first utility isave…
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Is a key meter the best option for me?
I am due to move into my new home :D this week and there is currently a key meter installed, after speaking to my dad, he said that this is the most expensive option, and I should pay by being billed each quater(or whatever it is) Is a key meter the more expensive option? I also have a poor credit record, and was just…
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charged more than price list
Please can someone advise... If you pick up something in a shop and it is priced up £5 isn't that what the shop is obliged to sell at - they couldn't just say oh no sorry made a mistake that should be £10? Just I checked my gas and elctric suppliers price list - the prices went up on Nov 25th I looked at the prices…
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duel fuel standard charge
hi I've been on conparision websites and edf are comming out the cheapest for dual fuel but they have a standing charge of £53.83 with a saving of 200 something whereas my current supplier does not but costing me more at the moment i'm not sure how to work out if it is still cheaper to pay a standing charge and with one…
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electric Meter has never worked
Hi, I moved into this house last sept 2010 and we called edf to give our meter readings. We pay via a fixed rate monthly direct debit of £40 (based on house size). We've had a couple of meter readings already. I only just realised in feb however (yes I know its been four months :o ) that our electric bill was showing £160…
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"Deemed agreement" anyone?
I have been advised by an energy company that this "deemed agreement" term gives them the right to transfer the supply of energy to a property into my name (or indeed any provided by the people moving out it would appear) and therefore make me liable for the utilities from that date without any contact with me or consent…
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Swalec wont give me a proper bill!
I applied to switch suppliers at the beginning of December and in January everything was switched to my new suppliers, I gave them my meter readings and they were to pass them on to Swalec. On the 20th Jan I had an email to say my final bills were ready to view online and I obviously wanted to check the meter readings were…
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Paying for someone elses electricity
I live in a rented flat that is supplied with electricity only. Last winter I was hit with electricity bills that seemed extraordinarily high £850 for 3 months for one of them even though I was very strict with the amount of heating I used. I ended up paying as the units used matched up with my meter read. Once paid I…
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Boiler insurance cover for vaillant ecotec + which to choose?
I'm looking into getting boiler insurance cover for my 4 year old vaillant ecotec plus 824. I've never bothered with boiler cover before but after just having to spend £216.50 on having the diverter valve replaced which took 1 hour labour I thought it might be worth having it covered. It also took 3 weeks to get the part…
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EDF Dual Fuel Online V5 ending, migrate to another providr avoiding exit cost?
EDF have written to me stating that from 1st April 2011 I will move onto their standard tariff for bothe elec & gas. Clearly this is more expensive and I've done all the comparison work and if I was to move today I would migrate to another supplier. My question is this. EDF state in their t&c's that if you move before…
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Best way to heat water? (Gas boiler with water cyclinder)
Hi all I bought a house 4mths ago and finally moved in around 3wks ago. Now we have settled (well nearly settled) I want to try and figure out the most econmical way of heating the hot water for the house. My house is a 4 bed and is around 8yrs old. The boiler is a glow worm and sited in the garage, we have about 3 water…
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Gas and Electricity Confusion
Hi All I submitted my gas and electric readings to british gas this week and have had both bills come through, I know nothing really about different services and am on the standard tarriff for both, would i benefit from one of their duel fuel things and if i move to another tarriff does that mean im tied to it for 12…
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Old Southern Electric Bill
Hi, just received a phone call from Southern Electric who claim that I didn't pay a bill for £38 from November 2009 (yes 2009). I changed supplier in that month and the bill was the final bill, which as far as i can remember was paid. Move out of property in July 2010 having never received any red letter warning letters…
